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April 30, 2012

E-Health in the UAE: Benefits of a national framework

This is the final post in a series discussing e-health in the UAE.

Part One – The current e-health environment in the UAE

Part Two – The proposed national framework

Our involvement with the UAE Ministry of Health in the creation of their future view of health care positions Cerner at the centre of e-health in the UAE. The system we are helping to create and the measurement system will provide the roadmap to help the Ministry of Health reach its destination, it helps to identify barriers and to breakdown the silos of information and processes, as well as reducing the visibility and communication issues that are slowing the transformation of health care. Our involvement lets Cerner as an organisation see how we can help with this transformation by adding value in our areas of expertise and by becoming a trusted advisor to the Ministry of Health. It gives us a greater understanding of the issues in advance of our competitors and positions us to help influence the outcomes.

The continued development of this system presents a significant opportunity to the Ministry of Health because it provides them with a “catalogue” of the business processes, the applications and how they interact. By understanding these interactions the Ministry can see how every decision it makes impacts health care of its citizens. IT delivery plans can respond to Ministry and organizational priorities regarding how components of the architecture should be developed and delivered. This gives Cerner the ability to plan ahead on the products, services and support the Ministry of Health will need from the market and hopefully be able to respond with our offerings to meet their needs. The proposed solutions need to be adopted by health care provider organizations with a minimum of impact to their existing systems and accommodate the future priorities and requirements of the health care sector.

It allows individual departments within the Ministry of Health, private companies and vendors to develop solutions, knowing how they fit within the framework and what business processes that have to interface with and any duplicated functions. Provision of an open Enterprise Architecture for e-health makes the interfaces available and will allow for vendor independent purchase, development and integration of software solutions.

Most important is that it will allow analytics to identify and merge information to give the care providers and administrators the information they require in a timely manner to improve healthcare outcomes for the UAE population, indigenous and expatriate alike. A secondary benefit to this use of analytics will be the ability to measure outcomes, their applicability to the health of the nation, and see where the contributions to any improvement have come from and hence make informed decisions on the future transformation of healthcare within the UAE.

Jim has been involved at the forefront of the IT sector since graduating in Pure Physics in 1979, initially working in systems development where he has a number of worldwide patents to his name. Since 1985 he has delivered professional services in many locations around the world, specialising in consultancy and business development for healthcare, banking, government, and retail. He has worked in the Middle East and Africa since 2000 for IBM and its business partners before being appointed Client Results Executive at Cerner Middle East in 2011. Since then he has worked closely with the Ministry of Health in the UAE on the implementation of the Wareed project and the future direction for helping deliver the MoH's vision for health care in the UAE.

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