Wirral Delivers Successful Go-Live on Schedule

07 December 2010

 LONDON & WIRRAL — 7st December 2010 — As indicated earlier this year, Wirral University Teaching Hospital NHS Foundation Trust has successfully delivered, on schedule, additional solutions as part of their overall Cerner Millennium® implementation.

In addition to the Cerner® solutions already being used since May in the A&E department and the PowerTrials® clinical trials management system, Wirral has now implemented additional solutions for:

• All Trust registrations
• Inpatient and Outpatient waiting list management
• Outpatient scheduling and referral to treatment 18 week wait
• Outpatient electronic ordering, specimen management and results retrieval
• Correspondence
• Outpatient clinical documentation
• Case note tracking
• Full scheduling, tracking, and documentation for Theatres
• Outpatient statutory reporting
• Clinical review and endorsement of diagnostic results using PowerChart® and message centre functions.

This now represents Wirral’s second go live this year, its first having been achieved in May, primarily for the A&E department. With the A&E go live already widely accepted as a success in itself, Wirral then put a challenging plan in place to continue the momentum and made a commitment to having Millennium in place as its primary PAS system before the end of November. With no delays announced, and no move away from this agreed date, it was also a goal to ensure the go live was planned properly and safely, with the realised benefits being low numbers of issues raised and little impact on the Trust’s overall operations, all of which have been achieved.

Wirral continues to interface its existing legacy system with Cerner Millennium and in this implementation has now moved to Millennium as the master patient index and primary PAS system. Several data migration projects were completed for outpatient and inpatient waiting lists, future appointments, case note locations and alerts. With all registrations and outpatients moving to the new system, higher visibility can now be achieved for data quality and the capture of new clinical data elements, resulting in significant flexibility for monitoring and improving operational efficiencies.

Currently underway is the transition to Cerner PACS and RadNet® radiology soloutions as part of the overall integrated architecture, which will be delivered in the next quarter. Parallel work has also started to design, build, and test inpatients, maternity, prescribing and medicines administration – planned for implementation late in 2011.

Luke Readman, the Trust’s Director of Information is quoted:

“This is a major event in the Trust. Using Millennium to support the delivery of excellent care to patients attending WUTH is a long held ambition which we are well on the way to delivering.

We are now regularly seeing over 800 concurrent users on Millennium, and the system is performing very well. We have trained over 1300 staff for this release including all consultants. The historic data transfer process from PCIS also went well and there have been no significant errors thus far, with minimal impact on business as usual and the impact on normal running of the Trust has been minimal. Preparations for this go live included additional staff acting as support/floorwalkers from WHIS, Cerner & a third party company, IDEAL. The feedback we have received from these teams has highlighted our excellent state of preparation and readiness within the organisation. Additionally, approximately 80 Trust staff ‘volunteered’ to act as superusers within their own locality.

This is a tremendous achievement for the Trust and takes us once again to the forefront of applying information technology to streamline and improve systems for the benefit of both users and patients. The investment that the Trust has made in terms of time, effort and funding has been well worth it so far and we are looking forward to similar successful go-lives when we implement additional Cerner solutions in the coming months.

My personal thanks go to all staff whether Trust, WHIS, Cerner or IDEAL. The contribution by all to make this go-live as smooth as it has been, is very impressive.”

Alan Fowles, Cerner’s Vice President and General Manager of the UK and Ireland, added:

“Wirral’s implementation strategy has been a great success due to the commitment and hard work from both the Wirral and Cerner staff working in partnership. The Coalition Government’s recent White Paper has signalled the start of an information revolution. More so now than ever before, the future of healthcare will rely upon accurate and timely access to good information. The latest stage of Wirral’s long-term plan of automating core care processes and providing an integrated medical record enables the sharing of information across different departments which is a key imperative on integrated care.”

About Cerner
Cerner is transforming healthcare by eliminating error, variance and waste for healthcare providers and consumers around the world. Cerner® solutions optimise processes for healthcare organisations ranging in size from single-doctor practices, to health systems, to entire countries, and for the pharmaceutical and medical device industries. More than 32,000 clinicians across 19 Trusts use Cerner Millennium solutions and services to help improve clinical, operational and financial outcomes. The trademarks, service marks and logos (collectively, the “Marks”) set forth herein are registered and unregistered trademarks and/or service marks owned by Cerner Corporation and/or its subsidiaries in the United States and certain other countries throughout the world. Nasdaq: CERN. For more information about Cerner, please visit our website at www.cerner.co.uk.
Cerner UK Media Contact: Simon Hill +44-20-7107-3434 simon.hill@cerner.com
Cerner Media Contact: Kelly Johnson, +1-816-777-8466, kelly.johnson@cerner.com
Cerner Investors Contact: Allan Kells, +1-816-201-2445, akells@cerner.com

About Wirral University Teaching Hospital NHS Foundation Trust
Wirral University Teaching Hospital NHS Foundation Trust is one of the biggest and busiest acute NHS trusts in the North West region, with a budget of £272m in 2010/11 and a workforce of approximately 5,700 staff.
The Trust provides acute healthcare services to around 400,000 people across the Wirral peninsula, Ellesmere Port and Neston, operating from four separate sites:
• Arrowe Park Hospital, Upton, which offers a full range of emergency and acute services for adults and children, plus maternity services
• Clatterbridge Hospital, Bebington, which is home to most of our planned surgical services and some specialist rehabilitation services
• Victoria Health Centre, Wallasey, and St Catherine’s Community Hospital, Tranmere, where we manage x-ray departments and hold some outpatient clinics.
Wirral Media Contact: Communications and Marketing Team - Tel: 0151 604 7003 email caroletodd@nhs.net