Cerner Achievement and Innovation Awards 2014 Recognize Excellence in Adopting Health Care IT Technology in the Middle East


Dubai, United Arab Emirates, April 29, 2014: Cerner Middle East, a developer of information management systems geared towards health care, recently announced the winners of the Cerner Achievement & Innovation Awards 2014, during a gala awards ceremony at The Ritz Carlton Hotel in Dubai.

Abu Dhabi Health Services Company PJSC (SEHA) led the 2014 award recipients, garnering three awards:

  • Achievement & Innovation in Patient Care Delivery
    • Leveraging Malaffi, “one patient, one record” (Cerner Millennium®) database, to recognize symptoms of kidney disease by looking across encounters and identifying patterns. Though early detection, treatment has reduced morbidity, mortality and cost.
  • Achievement & Innovation in Patient Care Delivery in Departmental Experience
    • One chronic issue plaguing emergency rooms is the lack of transparency to waiting times, which could be up to three hours at Al Rahba Hospital. SEHA solved this problem by leveraging data within Malaffi to create a real-time dashboard to identify where roadblocks were occurring. This dashboard contributed to a more than 50 percent reduction in emergency room wait times.
  • Achievement & Innovation in Nursing Experience.
    • SEHA created an early warning system to evaluate many components of the medical record and alert caregivers when a negative change was underway, allowing them to react more quickly to the patient’s needs resulting in fewer fatalities and overall lower cost in treating patients.

King Faisal Specialist Hospital & Research Centre in Saudi Arabia was also awarded for Achievement & Innovation in Patient Care Delivery, having used Cerner Millennium to integrate nursing documentation and infection control reporting to provide better coverage of MRSA screenings, resulting in a 18.6 percent improvement in identifying MRSA patients.

Children Cancer Hospital Foundation in Egypt was recognized for Achievement & Innovation in Physician Experience for meeting Joint Commission International documentation requirements by developing pre-completed note templates, including chemotherapy and supportive care protocols, in Cerner Millennium. This eliminated a lot of the unnecessary manual work effort in documentation and auditing.

“We are proud of this year’s winners who have clearly demonstrated how health care services today have made the successful shift towards adopting the latest in medical technologies; resulting in the delivery of world class and highly efficient services to patients,” said Mike Pomerance, vice president and managing director, Cerner Middle East & Africa, during the event. “The submissions we received for these awards have inspired us to strengthen our commitment to introducing new benchmarks and best practices that highlight the significance of technology in today's health care industry."

The awards ceremony was held during the annual Cerner Middle East Regional User Group Meeting, a two-day knowledge-sharing event designed exclusively for Cerner Middle East client health care leaders, clinicians and IT professionals. The event covered best practices and the latest developments of health care in the region. More than 180 senior health care representatives from various organizations, hospitals and ministries attended.


About Cerner

Cerner is contributing to the systemic change of health and care delivery. For more than 30 years Cerner has been executing its vision to make health care safer and more efficient. We started with the foundation of digitizing paper processes and now offer the most comprehensive array of information software, professional services, medical device integration, remote hosting and employer health and wellness services. Cerner systems are used by everyone from individual consumers, to single-doctor practices, hospitals, employers and entire countries. Taking what we've learned over more than three decades, Cerner is building on the knowledge that is in the system to support evidence-based clinical decisions, prevent medical errors and empower patients in their care.

Cerner® solutions are licensed by approximately 14,000 facilities around the world, including more than 3,000 hospitals; 4,900 physician practices; 60,000 physicians; 590 ambulatory facilities, such as laboratories, ambulatory centers, behavioral health centers, cardiac facilities, radiology clinics and surgery centers; 3,500 extended care facilities; 150 employer sites and 1,790 retail pharmacies.

Cerner Middle East has been transforming healthcare in the Middle East region for more than 20 years and currently staffs more than 200 associates in United Arab Emirates, Saudi Arabia, Egypt and Qatar. Cerner Middle East works with more than 190 client facilities, including more than 7,500 physicians and 19,000 nurses. Over 10 million people in the Middle East have a record in a Cerner system.

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Cerner Middle East Media Contact: Vivian Gendy, (971) 4 375 4894,

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