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by Oracle Cerner
Published on July 19, 2022

The winners were honored at the 2022 Oracle Cerner Middle East and Africa Collaboration Forum

Hamad Medical Corporation’s (HMC) Mental Health Service was recently announced as a joint winner of the Oracle Cerner ‘Achievement in User Experience’ award during the awards ceremony at the Oracle Cerner Middle East and Africa Collaboration Forum in Dubai. The ‘behavioral health implementation with first Middle East  Behavioral Health Essential Clinical Dataset’ project was recognized for focusing on specialized documentation for mental health patients, with a key focus on patient confidentiality.

The award was collected by Dr. Raed Amro, Assistant Executive Director of the Mental Health Service at the MHS on behalf of HMC: “Mental health records fall within general protected health information, therefore, we were keen to enhance the process of recording patient data in the system that is both efficient and safe.”

“We collaborated with the Oracle Cerner team and our in-house Health Information and Communications Technology Department in the creation of an essential data set. This was a game-changer especially for nurses to help decrease the amount of time they spend on documentation leading to more time spent with the patient. Interdisciplinary collaboration is key to developing practical solutions for typical challenges, and I am pleased with how well the Oracle Cerner team worked with our teams at HMC to develop this solution,” added Dr. Amro.

Oracle Cerner, a global healthcare technology company headquartered in the United States, celebrated the ninth annual Achievement and Innovation Awards by recognizing clients across the Middle East and Africa region for their most rewarding healthcare technology innovations in four categories: User Experience, Patient Experience, Financial Outcomes, and Health Outcomes. The Awards honor clients that have effectively enhanced value for their organizations, achieved outstanding patient outcomes and developed innovative healthcare programs through health IT and the support of Oracle Cerner’s products and services. The top three shortlisted nominees and the winner for each award category were announced at the awards ceremony held during the annual Oracle Cerner Middle East and Africa Collaboration Forum in Dubai.

“The challenges that the healthcare industry has faced over the past two years given the pandemic, did not hinder the outstanding achievements and remarkable progress our client organizations have had for their staff and communities. The quality of entries received for the 2022 Achievement and Innovation Awards was a true testament to the diligent work by the leadership, care teams, and IT staff to help elevate the healthcare experience in their respective countries,” said Alaa Adel, senior vice president, Cerner International managing director. “We look forward to continuing supporting the journey of advancing healthcare together with our visionary client leadership.”

The annual Middle East and Africa Collaboration Forum is a knowledge-sharing event designed for Oracle Cerner client healthcare leaders, clinicians, and IT professionals. More than 170 senior healthcare representatives from various organizations and hospitals attended this year.


More details about the Oracle Cerner Achievement and Innovation Awards and its recipients can be found here.


About HMC

Hamad Medical Corporation (HMC) is the main provider of secondary and tertiary healthcare in Qatar and one of the leading hospital providers in the Middle East. For more than four decades, HMC has been dedicated to delivering the safest, most effective and compassionate care to all its patients. HMC manages 12 hospitals – nine specialist hospitals and three community hospitals – as well as the National Ambulance Service, and home and residential care services.

HMC is leading the development of the region’s first academic health system – combining innovative research, top-class education and excellent clinical care – and is committed to building a legacy of healthcare expertise in Qatar. HMC collaborates with key partners who are experts in Qatar and beyond, including Weill Cornell Medicine-Qatar, the Institute for Healthcare Improvement and Partners Healthcare, Boston.