Activating all or most of your new workflows and technology at one time
Roll out approach
Continuous Improvement is a value-based, data-driven organization that makes optimization easy for you. We assist you in getting current and staying current, enabling you to make better decisions for better healthcare management.
We have an iterative approach where we:
By making optimization continuous, we ensure your organization has access to the best possible processes, experiences and outcomes that can be achieved with Cerner.
Our approach to organizational change management, training and end-user coaching provides the framework that will enable your physicians, nurses and staff to confidently and competently use your new system. We help ensure not only that they are able to use it, but that they are motivated to use it as intended. Whether you are a new Cerner client, or a current client preparing for new solutions and upgrades, we offer services to get your organization beyond your EHR conversion to drive true adoption of the Cerner system. Our goal can be simply summarized: get people competent and confident quickly.
Adapting to the clinical, cultural and technological changes of the modern healthcare industry is a huge challenge for organizations. In order to not only survive, but thrive, organizations must be able to incorporate new ideas and processes quickly and learn how to manage change effectively.
Cerner's change management services help to get your organization from where you are to where you want to be. Our CLEAR model provides the framework and tools to introduce and maintain change in your organization and, in doing so, can help you optimize your people's efficiency and effectiveness.
The Upgrade Center (UC) is a dedicated team of experts focused solely on aligning your organization with the latest code release for all your Cerner platforms. You can stay current with Cerner’s latest innovations while keeping your IT team’s focus on other critical areas. Cerner’s dedicated resources will handle your upgrades and minimize incidents. With Upgrade Center Managed Services (UCMS) – our highest form of alignment – we improve quality, reduce cost and increase user satisfaction by aligning our team with yours to oversee unlimited upgrades, testing events and execute ongoing certification package testing.
Current platforms supported:
Our application managed services teams work with your staff to deliver world-class support, focus on improving end-user workflows and handle configurations and upgrades.
Deliver value through a model experience where our clients learn from each other, clinicians are given more time to provide care, financial friction is reduced, the patient is at the center, and together, we’re focused on making communities healthier.
Cerner ITWorks℠ is what we call our closest, most highly aligned client business relationships. Through these alignments, we bring to bear Cerner’s best solutions, services and people, and we organize them around your needs, your goals, and your future. With these elements working together in concert, we can solve your toughest challenges and put your organization on an accelerated path to transformation.
Lights On Network® provides enterprise-level data analytics to maximize the value of your EHR across your entire organization. This means a better experience for your providers, better results for your organization, and the most efficient system to support it all.
Meet the expectations of your clinicians and patients today, and in the future. Be more efficient, more effective and deliver a safer environment for your patients with a healthy network and a strong security posture.
Today’s heterogeneous or best-of-breed environments within healthcare IT mean it’s often difficult for organizations to ensure standardization of end users’ methods of accessing various software platforms. Our decades of experience recommend a three-stage approach: discovery, transformation and adoption.