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Revenue cycle management

Revenue Cycle Management Video

Revenue Cycle Management: A Healthier Bottom Line


Clinical, financial and operational data working together

Our Clinically Driven Revenue Cycle portfolio provides integrated solutions and services to help optimize workflows and control costs as you collect across acute and ambulatory venues.

Black Book ranks Cerner's end-to-end RCM outsourcing:

  • #1 physician practice managed services
  • #3 standalone hospital managed (200+ beds)
  • #4 standalone hospital managed services community hospitals (100-200 beds).


How will a Clinically Driven Revenue Cycle help my organization achieve its financial goals?

Our Clinically Driven Revenue Cycle approach is designed to improve workflows across the continuum of care. It’s an integrated strategy that allows you to drive revenue cycle performance in today's fee-for-service (FFS) environment while preparing for the risk-based models of tomorrow. Our comprehensive suite of solutions spans across registration, scheduling, case management, health information management (HIM), contract management, patient accounting and transaction services.

As the industry shifts from volume to value, we are committed to helping our clients thrive. In 2015, Cerner invested $124 million in research and development for company-wide initiatives and grew our revenue cycle management (RCM) team to more than 3,000 associates. Not only that, our dedicated team of associates average 25 years of RCM experience to help guide our clients on best practice recommendations and optimal use of our solutions.

We continue to invest in the knowledge and skillsets of our associate community through a robust education and training program that empowers them to lead more successful projects in today’s ever-changing health care environment. Our certified curriculum provides participants with a deeper understanding of the entire revenue cycle and how it influences financial outcomes along with hands-on experience across all Cerner revenue cycle solutions. This is inclusive of design and build standards and best practices to help our clients achieve a true clinically driven revenue cycle system.

Additionally, through Cerner RevWorks, we provide revenue management services to help you address the complex challenges of managing your revenue cycle operations. From short-term project support to long-term engagements, our services are designed to meet your unique business needs. By integrating people, process and technology, we enable our clients to improve workflow efficiencies, meet organizational metrics and control their cost to collect.

Related Offerings

Billing, claims and contract management

As reimbursement changes become a reality, your organization needs a strong financial foundation in order to succeed. Our integrated billing, claims and contract management solutions enable your organization to verify expected reimbursements and manage any variances and denials right within your workflow.

Case management

Connect Cerner’s electronic health record (EHR) to the revenue cycle to fuel a clinically driven revenue cycle system. With the evolution of the reimbursement model, bundled payments and others, efficient management of care has never been more important.

Enterprise document management

Leverage document management across the EHR – enabling integrated workflows within Cerner Millennium®. Cerner's Enterprise Document Management solutions provide health care organizations the ability to automate document-intensive processes and create comprehensive electronic records for the enterprise. These integrated solutions allow organizations to incorporate paper and electronic documentation directly into the patient's chart in real time.

Health information management and coding

Streamline HIM workflows. Accessing information and completing tasks through seamless integration with Cerner’s EHR impacts coder effectiveness and coding efficiencies. In order to avoid delays, your care team needs streamlined workflows, processes and efficiencies to deliver quality health care through quality information.

Patient access

Information is powerful. Getting complete and accurate information from patients at the point-of-service is a necessary step to help manage your organization's cash flow. From the point-of-service, manage a patient's identity by creating a single patient record with a complete picture of the patient's health and financial information.

Revenue cycle management services

RCM services help address the complex challenges of managing financial operations. From short-term project support to long-term engagements, we’ve designed our services to meet the unique needs of all venues of care. As our industry shifts from volume to value, we are committed to helping our clients thrive by preparing for regulatory changes to optimize reimbursement, while providing the highest quality care.