Black Book ranks Cerner's end-to-end RCM outsourcing:
- #1 physician practice managed services
- #3 standalone hospital managed (200+ beds)
- #4 standalone hospital managed services community hospitals (100-200 beds).
Our Clinically Driven Revenue Cycle™ approach is designed to improve workflows across the continuum of care. It’s an integrated strategy that allows you to drive revenue cycle performance in today's fee-for-service (FFS) environment while preparing for the risk-based models of tomorrow. Our comprehensive suite of solutions spans across registration, scheduling, case management, health information management (HIM), contract management, patient accounting and transaction services.
As the industry shifts from volume to value, we are committed to helping our clients thrive. In 2015, Cerner invested $124 million in research and development for companywide initiatives and grew our RCM team to more than 3,000 associates. In fact, our dedicated team of associates average 22 years of RCM experience to help guide our clients on best practice recommendations and optimal use of our solutions.
We continue to invest in the knowledge and skillsets of our associate community through a robust education and training program that empowers them to lead more successful projects in today’s ever-changing health care environment. Our certified curriculum provides participants with a deeper understanding of the entire revenue cycle and how it influences financial outcomes along with hands-on experience across all Cerner revenue cycle solutions, inclusive of design and build standards and best practices to help our clients achieve a true Clinically Driven Revenue Cycle system.
Additionally, through Cerner RevWorksSM, we provide revenue management services to help you address the complex challenges of managing your revenue cycle operations. From short-term project support to long-term engagements, our services are designed to meet your unique business needs. By integrating people, process and technology, we enable our clients to improve workflow efficiencies, meet organizational metrics and control their cost to collect.
As reimbursement changes become a reality, your organization needs a strong financial foundation in order to succeed. Our integrated billing, claims and contract management solutions enable your organization to verify expected reimbursements and manage any variances and denials right within your workflow.
Connect Cerner’s EHR to the revenue cycle to fuel a Clinically Driven Revenue Cycle. With the evolution of the reimbursement model, bundled payments and others, efficient management of care has never been more important.
Leverage document management across the electronic health record - enabling integrated workflows within Cerner Millennium. Cerner's Enterprise Document Management solutions provide health care organizations the ability to automate document intensive processes and create comprehensive electronic records for the enterprise. These integrated solutions allow organizations to incorporate paper and electronic documentation directly into the patient's chart in real time.
Streamline HIM workflows. Accessing information and completing tasks through seamless integration with Cerner’s EHR impacts coder effectiveness and coding efficiencies. In order to avoid delays, your care team needs streamlined workflows, processes and efficiencies to deliver quality health care through quality information.
Information is powerful. Getting complete and accurate information from patients at the point-of-service is a necessary step to help manage your organization's cash flow. From the point-of-service, manage a patient's identity by creating a single patient record with a complete picture of the patient's health and financial information.
Managing clinic operations across registration, scheduling, patient tracking, patient accounting and reporting through one comprehensive workflow. Integration between Cerner’s EHR and Cerner Practice Management allow your organization to easily navigate across all capabilities in the solutions, schedule appointments and collect payments on all patient accounts through a single platform.
RCM services help address the complex challenges of managing financial operations. From short-term project support to long-term engagements, we’ve designed our services to meet the unique needs of all venues of care. As our industry shifts from volume to value, we are committed to helping our clients thrive by preparing for regulatory changes to optimize reimbursement, while providing the highest quality care.