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Patient Engagement

Improve engagement with your population

Whether someone is healthy or sick, engaged or unengaged, individuals need tools and guidance to help manage and maintain their health and well-being. As health care data becomes more transparent and the concept of “shopping” for health care services continues to grow, those organizations that offer a positive consumer experience will be well-positioned for the future.

We believe there are four elements that drive a successful, well-rounded consumer experience strategy: convenience, empowerment, accessibility and relevancy.

Patient portal

Cerner’s patient portal solution, HealtheLifeSM, is a web-based solution that enables interaction and engagement between health organizations and people in their population. It combines the traditional features of a patient portal with engagement tools for people to proactively manage their health.

HealtheLife: EngagementSM, an extension of HealtheLifeSM, helps organizations maximize engagement and interaction with their population by providing additional tools and opportunities for users to understand their health. HealtheLife: Engagement provides organizations the ability to customize the content available in the solution.

CareAware® myStation® is an interactive patient system that empowers patients and families to stay engaged and informed about the care they are receiving during their hospital stay. The solution provides comprehensive education, communication and entertainment at the bedside. It is the only interactive patient system that seamlessly integrates with the Cerner Millennium® electronic health record (EHR).

Cerner WellnessSM is a web-based solution that health organizations, health plans and employer groups can offer in the communities they serve. The solution is offered as a part of a community-based wellness service to help automate and manage an effective wellness program to aid individuals understand and engage in their health.

As technology and infrastructure advancements relating to telehealth and telemedicine have matured, the number of use cases has expanded to become part of larger virtual health care delivery models. Cerner facilitates a multi-pronged approach to activate and empower people in their health and care as needed. These approaches range from remote patient monitoring using mobile applications and devices to video visits facilitated using the patient portal. We are now at the tipping point where these real-time, meaningful interventions will fundamentally change the way populations engage in their health.

Survey shows VCU Health’s patients are more involved with their health care through the patient portal

In February 2016, the team at Virginia Commonwealth University Health Care Systems (VCU Health) was getting ready to launch a survey to their patients currently enrolled in their portal to see if the solution, and the use of OpenNotes, were really as useful as they had hoped.

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MU Health Care opens notes, patient engagement through secure online portal

Bob Caldwell likes what he can see through University of Missouri Health Care’s patient portal, MUHealthe. Radiology reports, lab results — and now, his physician’s notes. “For me, it’s very valuable in ascertaining where my health is, and what I need to do in future discussion with my doctor,” said Caldwell, 66, who is retired from the U.S. Army Medical Department. “When it comes to medical stuff, I would just as soon not be surprised if I can help it.”

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University of Missouri healthcare logo

MU Health Care recognized for “transformational leadership"

At the CHIME Fall 2016 CIO Forum this week; two national health care organizations are honoring University of Missouri Health Care in Columbia, Mo., for its exceptional work in health care informatics. Tom Selva, MD, MU Health Care’s chief medical information officer, and Bryan Bliven, chief information officer, accepted the Transformational Leadership Award on Wednesday, Nov. 2 in Phoenix.

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