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Client Achievements

Congratulations to our clients for their recent achievements.

They range from industry-leading accountable care organizations, to top academic research institutions, to critical access community hospitals providing quality rural care. Some clients are multistate health systems, and others one-doc practices.

When they move the meter in health care – increasing quality of care, reducing waste, and lowering costs – we celebrate their efforts and share the wisdom gained by their success.

Contact us about your achievements; this could be you.

Augusta University Health logo

Augusta University Health uses technology and centralized logistics to improve patient flow, communications and care

A new command center, CareAware Patient Flow® and Clairvia® helped AU Health improve operation collaborations, nursing resources, and overcome challenges of tracking capacity. 2/16/2017

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Truman Medical Centers Logo

Truman Medical Centers improves patient referral process

Truman Medical Centers, a Cerner ITWorks℠ client, uses Cerner Direct Referrals to organize, expedite appointments for patients. 2/9/2017

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NYGH Logo

North York General Hospital wins HIMSS Enterprise Davies Award for EHR excellence

The 5,000+ staff and physicians at Toronto-based North York General Hospital (NYGH) have a history of adopting advanced technology to improve the patient experience. A mission to provide exceptional health care has led the organization to receive one of the most prestigious awards in health information technology, the 2016 HIMSS Davies Enterprise Award. 2/2/2017

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CHOC Logo

Children’s Hospital of Orange County earns coveted HIMSS Davies for care guidelines, early warning system and more

Children’s Hospital of Orange County (CHOC), earned one of the health information technology industry’s highest accolades: the 2016 HIMSS Enterprise Davies Award. CHOC received this prestigious award as a nod to the organization's efforts to improve patient care. 1/31/2017

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Genesis Medical Center logo

Genesis Health System controls pharmacy spending with Value Creation Office

From July 2013 to June 2015, Genesis Health System saw its pharmacy spend increase by a whopping 35 percent. Through the work of Genesis and the Value Creation Office (VCO), the 642-bed organization reversed this trend, saving more than $710,000 in the first six months of 2016. 1/25/2017

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City of Lenexa logo

City of Lenexa sees 77 percent of employees participating in workplace health program improve or maintain health

Within two years of launching its wellness program, results show that 77 percent of participating City of Lenexa employees improved or maintained their health status. Additionally, 52 percent of employees designated a provider at the on-site health center as their primary care physician, and 98 percent participated in a health coaching session. 12/6/2016

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Virginia Department of Behavioral Health logo

Virginia Department of Behavioral Health and Developmental Services implements comprehensive EHR on time and under budget, receives state honors

The Virginia Department of Behavioral Health and Developmental Services (DBHDS), the Commonwealth of Virginia’s public mental health services system, received two state awards celebrating its successful EHR transformation. 12/02/2016

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Prince Court Medical logo

Prince Court Medical Centre improves response times, clinical workflow after upgrading system to highest code level in Southeast Asia

In September 2016, Prince Court Medical Centre, a world-renowned 277-bed private health care facility located in the heart of Kuala Lumpur, Malaysia, completed the eight-month implementation of Cerner’s Managed Technology Offering (MTO) to help manage the data stored in its new onsite hardware. It also upgraded to a 2015.01 Cerner Millennium® code level, the highest level for a health care system in Southeast Asia as of 2016. 11/08/2016

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MU Health Care logo

MU Health Care recognized for “transformational leadership”

MU Health Care received the 2016 CHIME-AHA Transformational Leadership Award. In large part, this year’s award recognizes the work of the Tiger Institute for Health Innovation, a multi-year ITWorks collaboration between MU Health Care and Cerner. 11/03/2016

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Augusta University Health logo

NICU reports no errors since implementing milk management solution

The Children’s Hospital of Georgia (CHOG) at Augusta University is using Cerner technology to ensure babies in the organization’s neonatal intensive care unit (NICU) receive the correct nourishment by automating the management of both mother’s milk and formula. Since the Augusta, Ga., organization implemented Cerner’s Human Milk and Formula Management solution in December 2015, CHOG has achieved 100 percent accuracy in the management of mother’s milk. 10/20/2016

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Children's Mercy logo

Children’s Mercy receives ANCC 2016 Magnet Prize® sponsored by Cerner for its life-saving home monitoring program

Children’s Mercy, recipient of the prestigious 2016 American Nurses Credentialing Center (ANCC) Magnet Prize®, successfully reduced interstage mortality from 20 percent to 0 for high-risk, single ventricle (SV) infants with the help of its innovative CHAMP (Cardiac High Acuity Monitoring Program). 10/13/2016

Learn more

Hamad Medical Corporation logo

Hamad Medical Corporation, Primary Health Care Corporation implement country-wide EHR

In a one-of-a-kind implementation, Hamad Medical Corporation (HMC) and Primary Health Care Corporation (PHCC) have created a country-wide electronic health record (EHR). The two health systems are based in Doha, Qatar, and together serve more than 90 percent of the country’s population of 2.3 million people. 10/13/2016

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Great River Health Systems logo

Great River Health Systems reduces AR days, using electronic scheduling, patient accounting tool

Great River made the decision to implement CPM in 16 clinics. Since implementation of Cerner Practice Management from October 2015 to August 2016, and after adding additional providers, the accounts receivable (AR) days have decreased by 11.11 days. 10/4/2016

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Cox Health logo

With Network Assurance, CoxHealth eliminates network outages and improves capabilities

Since implementing Network Assurance in April 2014, CoxHealth — a 950-bed integrated health network in southwest Missouri — has experienced zero network outages, a 95 percent reduction in some radiology image load times and improved clinical staff satisfaction, along with other enhancements. 9/29/2016

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Universal Health Services logo

UHS increases Medicare Preventive Services and Annual Wellness Visits by 120%, drives revenue while improving quality of care

Using Preventive Care Advisor from January 2015 to April 2016, UHS increased its total AWVs by 120 percent, boosting preventive services revenue by 90 percent. 9/15/2016

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Middlesex Hostpital logo

Middlesex Hospital reduces sepsis mortality rate by 25 percent using St. John Sepsis agent

Since going live with Cerner’s St. John Sepsis agent in February 2014, the average annual sepsis mortality rate at Middlesex Hospital in Middletown, Conn. dropped from 7.5 percent in 2013 to 5.6 percent in 2014. 8/30/2016

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Banner Health logo

Banner Health leverages Clairvia data to drive business decisions, reducing holds outside the ICU

Banner Thunderbird Medical Center (BTMC), a general medical and surgical hospital located in Glendale, Ariz., implemented Cerner Clairvia Outcomes Driven Acuity™ in September 2013. The team was able to use the data from the solution to justify opening a new unit, which has contributed to reducing holds outside the ICU by 68%, as well as an estimated savings related to labor costs of $156,000 in 2015, and $810,000 in 2016. 8/23/2016

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North York General logo

North York General Hospital reduces medication errors with closed-loop administration

At Toronto-based North York General Hospital (NYGH), one simple phrase resonates across the organization’s 5,000+ staff, physicians and volunteers: “Our patients come first in everything we do.” With that mentality, the three-facility academic medical center embarked on a multi-year clinical transformation, including a complete redesign of its medication administration process. 8/11/2016

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Advocate Health Care logo

Physicians at Advocate Health Care cut costs, save time by documenting from an iPhone & iPad

At Advocate Health Care, mobile technology is changing the way physicians practice medicine. The largest health system in Illinois now has over 1,200 providers using PowerChart Touch™, Cerner’s mobile application that enables physicians to view charts, place orders and document notes from an iPhone or iPad. 8/4/2016

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Rogers Memorial logo

Rogers Memorial is first HIMSS Stage 6 Standalone Behavioral Health Hospital in US

Rogers Memorial Hospital is the first standalone behavioral health hospital in the US to achieve HIMSS Stage 6. Its leadership credits the achievement, in part, to Cerner’s integrated electronic health record and the efficiencies it brought to the Wisconsin-based health system. 7/17/2016

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Lafayette General Health logo

Lafayette General Health saves 65 seconds per patient visit with coaches, analytics

Physicians at Lafayette General Health’s (LGH) 41 ambulatory clinics saved an average of 65 seconds per patient by leveraging Cerner’s adoption coaches and data analytics. That extra time allows providers to see more patients a day, giving the communities across central Louisiana easier access to care. With this new level of efficiency, LGH has an opportunity for an additional $10 million in annual revenue. 5/24/2016

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Vail Valley Medical logo

Vail Valley Medical Center optimizes in a quarter of the time using Model Experience

When Vail Valley Medical Center wanted to do a physician optimization in 2015, its leaders learned it could be a year-long project. Then, they discovered Model Experience. “We did it in three months,” said VVMC's manager of Clinical Applications, “and it was twice as easy as expected.” 4/19/2016

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Emory Healthcare logo

Emory Healthcare builds 37 specialty workflows, reducing physician time

Physicians at Emory Healthcare, based in Atlanta, GA, removed up to one-third of clicks from their ambulatory workflow and, on average, are spending 36 percent less time finishing charts from home. The recently documented successes come from a physician optimization project implemented across more than 80 outpatient locations and four acute care hospitals. 11/20/2015

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Memorial logo

Memorial Hospital at Gulfport saves $1 Million by using Dynamic Documentation with Dragon

Memorial Hospital at Gulfport took a big bang approach to its Cerner implementation across its acute, ambulatory, and clinic settings. It took the same approach – a big bang - when its physicians began using Dynamic Documentation with Dragon Dictation. By doing so, it saved $1 million in outsourced transcription costs annually. 11/10/2015

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Health Quest logo

Health Quest physicians thriving with voice recognition dictation

The challenges of deciphering a physician’s handwriting or waiting for a transcription are no longer impacting patient care at Health Quest. The Hudson Valley’s largest integrated family of hospitals implemented Cerner’s Dynamic Documentation™ with Nuance Dragon voice recognition in August 2014. Since then physicians have been able to speak their notes directly into the chart. 5/7/2015

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Health Quest logo

Instant Access an instant success at Health Quest

One of the biggest headaches for clinicians at Health Quest was wasting time manually entering their username and password each time they signed-on to their EHR. Clinicians at Health Quest now access the information system with a simple scan of their employee I.D. badge with Cerner Instant Access. Each manual entry was taking about 45 seconds, Chief Information Officer Robert Diamond said, and most Health Quest clinicians access the system about 10 times a day. For some hospitalists that number is as high as 30. Expediting the logging-on process has saved time and increased physician satisfaction. 4/6/2015

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UHS logo

Award-winning innovation at Crossings Healthcare and UHS for patients and clinicians

Crossings Healthcare Solutions (Crossings) is earning nationwide attention, and awards, for its innovations. Crossings is a wholly owned subsidiary of Universal Health Services, Inc. (UHS), the Pennsylvania-based health system that won the 2014 Accelerator Award from Clinical Innovation + Technology and the Cerner Physician Idol Award for two improvements geared to its clinicians: the Inpatient Physician Notification and the Discharge Core Measure Advisor. 2/25/2015

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North York General logo

North York General Hospital saves time, money with Cerner documentation solutions

At North York General Hospital (NYGH), ambulatory endoscopy physicians are improving report quality and delivering better patient care while saving thousands of dollars. 2/10/2015

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Awards Combo Logo

Palomar Health patient stories come alive in the EMR with less work

“I want to thank you. You have given me back one-and-a-half hours of my day,” said Richard W. Moon, MD, a physician at Palomar Health - a health system providing acute, sub-acute, ambulatory, and home health services to 795,000 residents of Inland North and San Diego counties. 8/15/2014

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City of Lenexa logo

City of Lenexa sees 77 percent of employees participating in workplace health program improve or maintain health

Within two years of launching its wellness program, results show that 77 percent of participating City of Lenexa employees improved or maintained their health status. Additionally, 52 percent of employees designated a provider at the on-site health center as their primary care physician, and 98 percent participated in a health coaching session. 12/6/2016

Learn more

VCU Health logo

VCU Health's patients are more involved with their health through the patient portal

In February 2016, the team at VCU Health was getting ready to launch a survey to their patients currently enrolled in their HealtheLifeSM patient portal to see if the solution, and the use of OpenNotes, were really as useful as they had hoped. Around 1,500 responses had been collected from patients since the survey launched. A large amount of responding patients said the portal helps them to take better care of themselves. 6/23/2016

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Rocky Mountain Care logo

Rocky Mountain dramatically reduces antipsychotics usage

The use of antipsychotic medications among residents with dementia dropped 10 percentage points at Rocky Mountain Care - Willow Springs, a long-term care organization, thanks to an innovative campaign supported by the tracking functionality of Cerner’s PowerChart® LTC. 3/15/2015

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Yeaman Associates logo

Dr. Brian Yeaman wins 2015 HIMSS Physician IT Leadership Award for work in HIE

Brian Yeaman, MD, Chief Administrative Officer of Coordinated Care Oklahoma – a Cerner supported Health Information Exchange (HIE) that supports Oklahoma – has been awarded the 2015 Physician IT Leadership Award for his significant leadership in applying IT to the needs of physicians while serving society and the industry. 12/3/2015

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Inspira Logo

Do the Math: New Jersey HIE cuts half a day off hospital stays

Using Cerner’s Health Information Exchange technology, Inspira Health Network nurses can refer patients to skilled nursing facilities much more quickly, saving clinicians time and patients thousands of dollars. 10/27/2015

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Advocate Health Care logo

Advocate Health Care lowers readmissions with predictive analytics

After only one year of using predictive analytics and robust patient education, the 3,500-bed hospital system has lowered its heart failure readmission rate by 21 percent. 7/9/2015

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MU Health Care Logo

MU Health Care opens notes, patient engagement through secure online portal

MU Health Care, a 550-bed health system based in Columbia, Mo., is one of only 20 organizations in the nation that participate in OpenNotes, an initiative that works to give patients secure access notes written by doctors, nurses or other clinicians. 6/9/2015

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Awards Combo Logo

Winona Health's population health work helps it achieve HIMSS Ambulatory honors

At a time when many community hospitals are simply trying to stay afloat, Winona Health is pioneering information technology (IT) advancements and transforming community health. 4/8/2015

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Awards Combo Logo

Translation: Better communication and care

Now, thanks to Cerner’s HealtheLife? patient portal, patients at the United Arab Emirates Ministry of Health (MoH) can easily click on الملف الصحي and read their medical record. 4/2/2015

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Awards Combo Logo

Virginia Mason’s patient portal tops 100k

Seattle-based Virginia Mason has one of Cerner’s largest patient portals – recently topping 100,000 members. Roughly 30 percent of Virginia Mason patients use the patient portal. They credit the high membership success to several things: the tech-savvy population, the Cerner interface, Virginia Mason’s marketing, and perhaps a car maker. 3/6/2015

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Awards Combo Logo

Letting lower readmission rates sync in: Patient portal success at Truman Medical Centers

If you or a loved one had a chronic condition, would you rather manage it on an iPhone or an IV pole? Truman Medical Centers (TMC) is betting you may get better results with the iPhone. 2/3/2015

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Awards Combo Logo

Health Information Organization finds growth, partner in Eastern Georgia

The foremost health information exchange in Georgia is also one of the largest, and fastest growing. The Georgia Regional Academic Community Health Information Exchange (GRAChIE) has just under a million patients, and 11 sites live. 1/21/2015

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Great River logo

Great River Health Systems reduces AR days, using electronic scheduling, patient accounting tool

Great River made the decision to implement CPM in 16 clinics. Since implementation of Cerner Practice Management from October 2015 to August 2016, and after adding additional providers, the accounts receivable (AR) days have decreased by 11.11 days. 10/4/2016

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CoxHealth logo

Better documentation with Embedded CDI leads CoxHealth to more than $775k in revenue

Better documentation means more accurate coding. More accurate coding can lead to higher reimbursements. For CoxHealth in Springfield, Mo., improving its physician documentation played a big part in capturing $775,000 in additional revenue. 5/16/2016

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Via Christi Health logo

Via Christi Health reduces A/R by $83M with Cerner RevWorks

Via Christi Health needed help. “We were drowning in our volume,” explained Via Christi Health’s Director of Revenue Cycle Shared Services. In a little more than three months, the largest health system in Kansas reduced its A/R by 12 days. 03/15/2016

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Adventist Health System logo

Clinically-driven revenue cycle nets cleaner claims for Adventist Health System

In two years, Adventist Health System - one of the largest non-profit health systems in the U.S. - saw its clean claims rate climb nine percent. It credits that, in no small part, to its comprehensive and clinically-driven revenue cycle solution. 11/29/2015

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Shawnee Mission Medical Center logo

Part 2 - Reducing ED vists and readmissions at Shawnee Mission Medical Center

Care teams at Shawnee Mission Medical Center (SMMC) reduced penalties associated with Medicare readmissions and eliminated congestive heart failure readmission penalties in 2014 with the help of Cerner Case Management. The 2-person care team – one nurse and one social worker – work to educate patients and skilled nursing facility staff as patients are transitioning out of the hospital. 6/25/2015

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Shawnee Mission Medical Center logo

Part 1 - Reducing ED visits and readmissions at Shawnee Mission Medical Center

Care teams at Shawnee Mission Medical Center (SMMC) reduced emergency department (ED) visits the help of Cerner Case Management. Originally aimed at reducing how often 75 patients visited the ED by only 25 percent, the 2-person care team – one social worker and one nurse – work in tandem to identify and engage patients with more than 12 annual visits. Together, they help coordinate care within the hospital and collaborate with outside healthcare stakeholders. 6/23/2015

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Nicklaus Children's Hospital logo

Bridging clinical and financial data: Early successes with a clinically driven revenue cycle

This past July, South Florida’s only licensed specialty children’s hospital, Nicklaus Children’s Hospital, formerly known as Miami Children’s Hospital got closer to completing their clinically driven Revenue Cycle journey on time with the successful launch of Cerner Patient Accounting. As a result, Nicklaus Children’s Hospital met AR days goal and showed substantial financial improvements, such as higher clean claims rate and improved cash collection numbers. 5/4/2015

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Awards Combo Logo

Cerner RevWorks? a game-changer for rural revenue cycle

In sports terms, Carroll County Memorial Hospital (CCMH) is what many would consider an underdog. Located in rural north-central Missouri, CCMH consists of a 25 bed critical access hospital, five physician clinics and 10 specialty clinics. 2/12/2015

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Lafayette General Health logo

Lafayette General Health Receives MAP award for performance improvement in revenue cycle

Lafayette General Health (LGH) has won awards in the past, but this recent one has a special place on its trophy shelf. And it credits Cerner with helping it win. 1/12/2015

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Shawnee Mission Medical Center logo

Shawnee Mission Medical Center seeing value in Adventist Health’s switch to revenue cycle

"We would never go back," said Charlene Scott, HIM Director at one of the 45 hospital campuses operated by Adventist Health System. In 2012, Adventist Health initiated a corporate-wide focus to streamline revenue cycle processes while reducing overall administrative costs across its entire system. The engine chosen to power this initiative was Cerner's Revenue Cycle suite which integrates clinical and financial data on to a single platform. 10/10/2014

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Augusta University Health logo

NICU reports no errors since implementing milk management solution

The Children’s Hospital of Georgia (CHOG) at Augusta University is using Cerner technology to ensure babies in the organization’s neonatal intensive care unit (NICU) receive the correct nourishment by automating the management of both mother’s milk and formula. Since the Augusta, Ga., organization implemented Cerner’s Human Milk and Formula Management solution in December 2015, CHOG has achieved 100 percent accuracy in the management of mother’s milk. 10/20/2016

Learn more

Advocate Health Care logo

Physicians at Advocate Health Care cut costs, save time by documenting from an iPhone & iPad

At Advocate Health Care, mobile technology is changing the way physicians practice medicine. The largest health system in Illinois now has over 1,200 providers using PowerChart Touch™, Cerner’s mobile application that enables physicians to view charts, place orders and document notes from an iPhone or iPad.

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Carolinas Healthcare System logo

Making physicians mobile: Carolinas HealthCare System sees provider adoption grow in PowerChart Touch Ambulatory

Rather than requiring providers to learn and adopt another suite of technology and workflows, Charlotte, NC-based Carolinas HealthCare System (CHS) chose to launch a voluntary PowerChart Touch Ambulatory adoption program. 33 providers elected to participate in the initial pilot in October 2014. As of April 2016, that number has grown to 400 - an increase of over 1,100 percent from the small pool of initial users. In total, those providers signed and saved 7,500 notes and reviewed over 40,000 charts. 6/30/2016

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Mission Health logo

Mission Health reduces falls to zero, calls the $4.8 million in cost avoidance the beginning

Mission Health is piloting a brand new observation solution to help reduce patient falls, especially falls with injury. Through a testing partnership with Cerner, the Asheville, N.C.-based health system added Cerner Patient Observer to six neurosciences unit patient beds in August 2015. During the 3-month study, the average falls rate – as measured per 1,000 patient days of care – dropped from four per month to zero. 2/29/2016

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Middlesex Logo

Transporters at Middlesex Hospital have increased productivity by more than 50 percent

Middlesex Hospital has implemented Cerner's capacity management solution, CareAware Patient Flow. Transporters now complete 57 percent more jobs, on average, than initially budgeted. The new efficiency has allowed transporters to take on additional tasks, and eliminated transportation burdens previously put upon nurses. 1/6/2016

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Fort Healthcare logo

Making meds administration safer, more efficient at Fort Healthcare

Medication administration has never been easier for the nurses and pharmacists at Fort HealthCare. The 72-bed hospital in Fort Atkinson, Wis., implemented RxStation® in June 2015. Since then, the automated dispensing machine has helped clinicians increase efficiency and improve patient safety. 12/16/2015

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NCH logo

NCH decreases nuisance alarms with alarm management reporting

NCH Healthcare System partnered with Cerner on a transformational alarm management strategy using CareAware®. Together, they reduced non-actionable alarms by 69 percent, without a negative impact on patient safety. 9/24/2015

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Banner Health Logo

Banner Health saves millions by switching to electronic forms

There’s no denying the benefits of switching from paper forms to electronic forms - just ask Banner Health. The 28 acute-care hospital system says Cerner’s form management technology has helped improve efficiency, reduce errors and save nearly $2 million over the last three years. 6/16/2015

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Awards Combo Logo

Athens Regional Health Services surpasses patient safety goals with BCMA

Athens Regional Health Services launched barcode technology in the emergency department (ED) and inpatient bedded units during its system-wide Cerner Millennium® implementation in May 2014. Less than a year later, nursing adoption climbed above 90 percent in the inpatient bedded units - and stayed there. In one week alone, barcode scanning uncovered 205 patient mismatches system-wide. Had the system not found them, some mismatches could have caused errors. 5/11/2015

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Nash UNC Health Care logo

Nash Health Care recognized for mobile communication and alarm management

After its initial successes, Nash Health Care proceeded to win the 2014 American Nursing Credentialing Center (ANCC) Pathway Award for demonstrating innovation and technology to create a positive nursing practice environment. Even more recently, The Joint Commission published a paper submitted by Nash Health Care to its Leading Practice Library. The paper covers the design and deployment of CareAware Connect and Alarm Management and is now available to other hospitals to use as a model of success. 4/29/2015

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Cox Health logo

Aligning clinical needs with a highly reliable infrastructure

Leaders at CoxHealth knew they needed to do something about the organization’s disparate, outdated information technology (IT) network. Outages were occurring twice a week, jeopardizing patient safety. To create a more reliable network, the IT team, clinician champions and Yaggy worked together to define a strategy, pick the right partners and ensure a smooth implementation. The results are impressive. 4/28/2015

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Nash UNC Health Care logo

Nash Health Care ED care team sees strategic advantages from mobile device deployment

The emergency department is often considered the frontline of the hospital, and an environment where efficient communication is critical to success. 2/18/2015

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Augusta University Health logo

Augusta University Health uses technology and centralized logistics to improve patient flow, communications and care

A new command center, CareAware Patient Flow® and Clairvia® helped AU Health improve operation collaborations, nursing resources, and overcome challenges of tracking capacity. 2/16/2017

Learn more

Truman Medical Centers Logo

Truman Medical Centers improves patient referral process

Truman Medical Centers, a Cerner ITWorks℠ client, uses Cerner Direct Referrals to organize, expedite appointments for patients. 2/9/2017

Learn more

NYGH Logo

North York General Hospital wins HIMSS Enterprise Davies Award for EHR excellence

The 5,000+ staff and physicians at Toronto-based North York General Hospital (NYGH) have a history of adopting advanced technology to improve the patient experience. A mission to provide exceptional health care has led the organization to receive one of the most prestigious awards in health information technology, the 2016 HIMSS Davies Enterprise Award. 2/2/2017

Learn more

CHOC Logo

Children’s Hospital of Orange County earns coveted HIMSS Davies for care guidelines, early warning system and more

Children’s Hospital of Orange County (CHOC), earned one of the health information technology industry’s highest accolades: the 2016 HIMSS Enterprise Davies Award. CHOC received this prestigious award as a nod to the organization's efforts to improve patient care. 1/31/2017

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Genesis Medical Center logo

Genesis Health System controls pharmacy spending with Value Creation Office

From July 2013 to June 2015, Genesis Health System saw its pharmacy spend increase by a whopping 35 percent. Through the work of Genesis and the Value Creation Office (VCO), the 642-bed organization reversed this trend, saving more than $710,000 in the first six months of 2016. 1/25/2017

Learn more

Virginia Department of Behavioral Health logo

Virginia Department of Behavioral Health and Developmental Services implements comprehensive EHR on time and under budget, receives state honors

The Virginia Department of Behavioral Health and Developmental Services (DBHDS), the Commonwealth of Virginia’s public mental health services system, received two state awards celebrating its successful EHR transformation. 12/02/2016

Learn more

Prince Court logo

Prince Court Medical Centre improves response times, clinical workflow after upgrading system to highest code level in Southeast Asia

In September 2016, Prince Court Medical Centre, a world-renowned 277-bed private health care facility located in the heart of Kuala Lumpur, Malaysia, completed the eight-month implementation of Cerner’s Managed Technology Offering (MTO) to help manage the data stored in its new onsite hardware. It also upgraded to a 2015.01 Cerner Millennium® code level, the highest level for a health care system in Southeast Asia as of 2016. 11/08/2016

Learn more

MU Health Care logo

MU Health Care recognized for “transformational leadership”

MU Health Care received the 2016 CHIME-AHA Transformational Leadership Award. In large part, this year’s award recognizes the work of the Tiger Institute for Health Innovation, a multi-year ITWorks collaboration between MU Health Care and Cerner. 11/03/2016

Learn more

Children's Mercy logo

Children's Mercy receives ANCC 2016 Magnet Prize® sponsored by Cerner for its life-saving home monitoring program

Children’s Mercy, recipient of the prestigious 2016 American Nurses Credentialing Center (ANCC) Magnet Prize®, successfully reduced interstage mortality from 20 percent to 0 for high-risk, single ventricle (SV) infants with the help of its innovative CHAMP (Cardiac High Acuity Monitoring Program). 10/13/2016

Learn more

Hamad Medical logo

Hamad Medical Corporation, Primary Health Care Corporation implement country-wide EHR

In a one-of-a-kind implementation, Hamad Medical Corporation (HMC) and Primary Health Care Corporation (PHCC) have created a country-wide electronic health record (EHR). The two health systems are based in Doha, Qatar, and together serve more than 90 percent of the country’s population of 2.3 million people. 10/13/2016

Learn more

Cox Health logo

With Network Assurance, CoxHealth eliminates network outages and improves capabilities

Since implementing Network Assurance in April 2014, CoxHealth — a 950-bed integrated health network in southwest Missouri — has experienced zero network outages, a 95 percent reduction in some radiology image load times and improved clinical staff satisfaction, along with other enhancements. 9/29/2016

Learn more

Universal Health Services logo

UHS increases Medicare Preventive Services and Annual Wellness Visits by 120%, drives revenue while improving quality of care

Using Preventive Care Advisor from January 2015 to April 2016, UHS increased its total AWVs by 120 percent, boosting preventive services revenue by 90 percent. 9/15/2016

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Middlesex Logo

Middlesex Hospital reduces sepsis mortality rate by 25 percent using St. John Sepsis agent

Since going live with Cerner’s St. John Sepsis agent in February 2014, the average annual sepsis mortality rate at Middlesex Hospital in Middletown, Conn. dropped from 7.5 percent in 2013 to 5.6 percent in 2014. 8/30/2016

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Banner Health Logo

Banner Health leverages Clairvia data to drive business decisions, reducing holds outside the ICU

Banner Thunderbird Medical Center (BTMC), a general medical and surgical hospital located in Glendale, Ariz., implemented Cerner Clairvia Outcomes Driven Acuity™ in September 2013. Immediately, the system identified that some of the patients’ acuities in BTMC’s Intensive Care Unit (ICU) and Progressive Care Unit (PCU) did not fit the level of care for those units. 8/23/2016

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North York General logo

North York General Hospital reduces medication errors with closed-loop administration

At Toronto-based North York General Hospital (NYGH), one simple phrase resonates across the organization’s 5,000+ staff, physicians and volunteers: “Our patients come first in everything we do.” With that mentality, the three-facility academic medical center embarked on a multi-year clinical transformation, including a complete redesign of its medication administration process. 8/11/2016

Learn more

Rogers Memorial logo

Rogers Memorial is first HIMSS Stage 6 Standalone Behavioral Health Hospital in US

Rogers Memorial Hospital is the first standalone behavioral health hospital in the US to achieve HIMSS Stage 6. Its leadership credits the achievement, in part, to Cerner’s integrated electronic health record and the efficiencies it brought to the Wisconsin-based health system. 7/17/2016

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Jaguar Collaborative logo

Help Desk dramatically improves end-user experience at Augusta University Health

The help desk service at Augusta University Health is saving clinicians time and frustration. The university and its sister organization, Augusta University Health went live with Cerner’s help desk service, Cerner Connect, in December 2014. The 24x7x365 help desk service — the first for Cerner to include support for both a health system and a university — goes beyond basic password resets to resolve most requests on first contact. 5/5/2016

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Children's National Health System

Children's National adds infusion documentation task, recovers lost revenue

In April 2014, Children’s National, the largest provider of pediatric care in the nation’s capital, identified an opportunity for improvement in its nurses’ infusion documentation. 4/26/2016

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Legacy Health logo

From collection to archive: Legacy Health paves the way in tracking pathology specimens

Legacy Health implemented two Cerner tracking solutions to monitor specimens from the time they're collected to the time they're archived. The new technology has increased efficiency and reduced errors. In just the first year after implementation, label errors dropped 85 percent. 4/7/2016

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Southwest General logo

Southwest General Health Center’s Women’s Health saves 40 hours, increases revenue $1M

Since implementing Cerner’s suite of Women’s Health and Maternity solutions in August 2014, Southwest General Health Center removed more than 40 hours per month from maternity workflows. It’s also found additional charges that were not captured in the previous, paper-based system — generating over $1 million in added charges in 2015. Most importantly, patient information is integrated with other areas of the hospital, providing a more comprehensive record for both mothers and infants. 2/18/2016

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Pagosa Springs Medical Center Goes From HIMSS Stage 0 to HIMSS Stage 6 Overnight

In one night, the CommunityWorks client both implemented Cerner and hit HIMSS Stage 6. Soon after, it became a Level Four Trauma Center and grew by 30 percent. And that’s just the beginning. 2/8/2016

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'Putting the right nurse, with the right patient, at the right time’

Nurse managers at Children’s Hospital Los Angeles (CHLA) are optimizing their approach to RN staffing by using Cerner Clairviasm to develop creative staffing techniques and make equitable patient assignments. 2/2/2016

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Pathology West integrates devices into point-of-care (PoC) testing

Pathology West, a public laboratory network of NSW Health Pathology, is becoming a leader in delivering care with point-of-care testing (PoCT). After integrating cutting edge devices into its electronic health record (EHR), Pathology West drastically increased its volume of PoC tests. Since November 2013, the number of pathology results fed directly into the EHR increased between 50 – 98 percent across the network. 1/26/2016

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CAMC Health System receives presidential honor for quality

Quality is more than a buzz word at CAMC Health System - it's one of the organization’s six values. That commitment earned it recognition as a 2015 winner of the Malcolm Baldrige National Quality Award. Awarded annually, the Malcolm Baldrige National Quality Award is the nation’s highest Presidential honor for performance excellence. Baldrige applicants come from a variety of professional sectors including health care, education and nonprofit, among others. Of the four 2015 winners, CAMC Health System is the only health care recipient. . 1/14/2016

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Nicklaus Children’s Hospital’s falls prevention program keeps thousands of children safer

Nicklaus Children's Hospital developed an innovative program, cleverly titled the Humpty Dumpty Falls Prevention Program, to address the unique falls prevention needs of children. Using the electronic health record, the program has significantly reduced fall rates, as well as helped increase knowledge about fall prevention among patients and parents. 12/10/2015

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Methodist Health System has seamless conversion using Cerner’s Upgrade Center

IT analysts throughout Methodist Health System say their recent seamless software conversion was a direct result of using Cerner’s Upgrade Center. The 800-bed hospital system completed its latest conversion in June 2015, and by utilizing Upgrade Center resources, the Omaha-based organization successfully made the transition faster and with fewer errors. 12/9/2015

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Royal United Hospitals Bath NHS Foundation Trust saves time with PowerChart Maternity

Saving the equivalent of one full-time employee may not sound like much, but at Royal United Hospitals Bath NHS Foundation Trust it’s giving midwives their sense of identity back.The health system, based in Bath, UK, implemented PowerChart Maternity in 2014. The solution has helped midwives nearly halve the time it takes to complete bookings. The additional time allows midwives to build greater rapport with mothers-to-be and gain a greater sense of the patient’s overall wellbeing. 11/23/2015

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King Faisal makes global news with HIMSS Stage 7 Ambulatory Award

The Saudi Arabian health system, based in the capital city of Riyadh, received the Health Information and Management Systems Society (HIMSS) Stage 7 Ambulatory Award. KFSH&RC is the first in the Middle East – and the world’s first outside of North America – to earn the prestigious honor 11/5/2015

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MU Health Care wins prestigious HIMSS Davies Award

Improving patient care is not easy, but it is rewarding. Columbia, Mo.-based University of Missouri (MU) Health Care— a 2015 recipient of the HIMSS Enterprise Nicholas E. Davies Award of Excellence — proves the outcomes are well worth the effort. 10/22/2015

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Children's National Health System wins major industry award

Two national healthcare organizations have recognized Children’s National Health System in Washington, D.C. for “developing and deploying transformational information technology” that improves and streamlines care. Brian Jacobs, MD, chief medical information officer and chief information officer, accepted the award at the CHIME Fall 2015 CIO Forum on Oct. 16 in Orlando, Fla. 10/20/2015

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World Sepsis Day: Cerner Sepsis solutions help patients across the globe

September 13 was World Sepsis Day, and the Cerner St. John Sepsis Agent and Sepsis Management solution have had a huge impact on the way health care is delivered with the early identification and intervention of sepsis. By continuously monitoring key clinical indicators, the solutions are able to recognize potentially harmful patterns and then alert clinicians to take action sooner. 9/14/2015

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The top one percent in Canadian health systems IT adoption

Centre for Addiction & Mental Health (CAMH), Canada’s largest mental health and addiction hospital, as well as one of the world's leading research centres in the area of addiction and mental health won a national health informatics award and HIMSS honors for its newly integrated health system. 9/1/2015

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Southern New Hampshire Medical Center reduces ICU admissions

‘An ounce of prevention is worth a pound of cure,’ goes the saying. Nashua-based Southern New Hampshire Medical Center (SNHMC) applied prevention to a digital scale – the impact of which, both clinically and financially, is substantial. Together with nursing leadership, the informatics leadership team at SNHMC spearheaded the creation of an early warning system (EWS) to cut admissions to its 11-bed intensive care unit (ICU). 9/1/2015

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Quality Boards deliver results at Children's National Health System

Quality Boards are highly visible, digital dashboards that display real-time quality and safety indicators based on live patient information. This tool developed by researchers at the Bear Institute significantly improved outcomes such as urinary catheter days, urinary tract infection rates, consent rates and medication reconciliation. 8/4/2015

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Rainbow Health saves tax payers $4.5 million dollars using Cerner Mental Health Solutions

In one year, Rainbow Services, Inc. (RSI) went from non-existent to helping more than a thousand people in a very vulnerable population – and saving the state of Kansas millions of dollars. This round-the-clock crisis stabilization center is the first of its kind in Kansas, and one of the few in the Kansas City metro area for people with mental illness or substance abuse problems. 6/2/2015

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A hero in health care: CHOC Children’s attains HIMSS Stage 7

In early January, the California-based health system achieved the Health Information and Management Systems Society (HIMSS) Acute Stage 7 Award. The award distinguishes the highest level on the Electronic Medical Records Adoption ModelSM (EMRAM), which is used to track EMR progress at hospitals and health systems. 5/20/2015

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Floyd Medical Center aims to limit maternal deaths

Clinicians at Floyd Medical Center are using postpartum assessments to help limit one of the most preventable causes of maternal death. According to the Association of Women’s Health, Obstetric and Neonatal Nurses (AWHONN), up to 93 percent of maternal deaths caused by birth related bleeding could have been prevented with improved clinical response.To improve its clinical response, the 304-bed hospital based in Rome, GA, developed hemorrhage assessments within PowerChart Maternity™. The assessments help determine a mother’s postpartum hemorrhage (PPH) risk and suggest the appropriate course of action. 4/22/2015

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Catapulting patient care, and HIMSS Stages, in Delaware

Sussex County’s health care systems catapult it over the rest. Of the three hospitals in the 938 mile county, the two Health Information Management Systems Society (HIMSS) Stage 6 are Cerner clients. Nanticoke Health Services in Seaford hit Stage 6 less than six months after it partnered with Cerner ITWorks. About 30 miles east is Beebe Healthcare. Cerner became the EHR for the single hospital health system in Spring of 2014. By that summer, Beebe learned it jumped from HIMSS 3 to 6. 4/15/2015

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Impressive Numbers: Cerner's Ambulatory's Best in KLAS

For most physician practices, having roughly 95% of patients on a portal is a pipe dream. For Dr. Michael Salesin, it’s just another day at his Walnut Lake OB-GYN office. As of the end of January 2015, he has an impressive 3,935 patients who have claimed their patient portal accounts. 2/15/2015

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Our Lady of the Lake wins award for humanitarian and innovative ICU

No one wants their loved one in an intensive care unit (ICU). But if such an instance arises, you’d probably want them in Our Lady of the Lake Regional Medical Center’s award-winning ICU. Our Lady of the Lake Regional Medical Center (OLOL) in Baton Rouge, Louisiana just won the prestigious 2015 ICU Design Citation Award. The award is given annually to an ICU that is considered to be the nation’s most innovative and humane in both aesthetics and technology. 2/5/2015

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University of Missouri Health Care limits infections by reducing catheter use

Clinicians at University of Missouri Health Care in Columbia, Mo., are using their electronic medical record (EMR) to treat and prevent the most common type of hospital-acquired infection. For decades, health care professionals have struggled to avoid catheter-associated urinary tract infections (CAUTIs). Unnecessary and prolonged use of catheters has caused complications, leading to longer hospital stays, higher healthcare costs and increased morbidity and mortality. 1/23/2015

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Marina Salud first non-U.S. hospital to receive HIMSS Davies Enterprise Award

Cerner clients’ most recent accolades are international. Hospital Marina Salud, Dénia in Spain is the first non-U.S. hospital to earn the HIMSS Davies Enterprise Award - ever. Davies Award recipients are HIMSS Stage 7 and 6 organizations that demonstrate significant, sustainable improvement of patient outcomes through the utilization of electronic health records (EHRs) and information technology (IT) while achieving return on investment. 12/15/2014

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A first in 50 days: Reaching HIMSS Stage 6 and making history

Rewriting regulations, building the first fully digitized hospital in Australia, and making health information technology history: St. Stephen’s has only been open for two months, but it’s already making a big name for itself – as the first HIMSS Stage 6 hospital on the continent. When you read the word ‘hugo’, do you think of Victor Hugo and Paris? Hugo Chavez and Venezuela? For a federation of Canadian hospitals, HUGO means Healthcare UnderGoing Optimization--and it has done just that. 12/12/2014

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Excellence in nursing care: Emory Saint Joseph's Hospital & Nash Hospitals

Patient experience and outcomes are highly influenced by nurses. After all, nurses tend to spend more time in direct contact with patients than any other healthcare profession. The Pathways to Excellence Program® and the Magnet Recognition Program® are great indicators of a hospital's ability to sustain optimal work environments where nurses are empowered to excel in their practice and deliver patient care that is innovative, safe, and focused on quality outcomes. 12/5/2014

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Truman Medical Centers (TMC) receives two prestigious industry awards

Truman Medical Centers (TMC) is the recipient of not just one, but two prestigious awards from the health IT community. The Kansas City-based safety net health system earned both the 2014 CHIME AHA-Transformational Leadership Award as well as the HIMSS Davies Enterprise Award - and is the first U.S. Cerner client to win the Davies Award in 6 years. 11/19/2014

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Two NCH Healthcare System hospitals receive HIMSS Analytics Stage 7

Two NCH Healthcare System hospitals have reached HIMSS Analytics Stage 7, the highest level of achievement recognized by the nation’s leading healthcare information technology trade organization. NCH will be recognized at the 2015 Annual HIMSS Conference & Exhibition on April 12-16, in Chicago, Ill. To date, only 3.4 percent of U.S. hospitals (197 organizations) have received this honor. 11/18/2014

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London Health Sciences Centre reduces Medication Adverse Events

When you read the word ‘hugo’, do you think of Victor Hugo and Paris? Hugo Chavez and Venezuela? For a federation of Canadian hospitals, HUGO means Healthcare UnderGoing Optimization--and it has done just that. 10/28/2014

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A good catch: Memorial Hermann achieves safer patient care through medical alerts

“With the rules we can build in the Cerner system, we can help prevent medical errors before they reach the patient,” said Dr. Robert Murphy, CMIO for Memorial Hermann. “Right now, we have over 12,000 good catches a year that our medical alerts have prevented before they get to the patient. And while not all of those would have been a serious safety event, some of them would.” 10/23/2014

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What being "Most Wired" means to Adventist Health

This year, more than 1,900 hospitals across the United States competed to make Hospitals and Health Networks (H&HN) Most Wired list. Adventist Health didn’t miss the opportunity to tell the world what H&HN thought about their use of information technology. Their “tweet” explained it all. 10/10/2014

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Stony Brook ambulatory launch defines speed-to-value

Stony Brook Medicine in Stony Brook, New York, is a long-standing Cerner client with a history of partnership and technology adoption. The organization is recognized for outstanding patient care, biomedical research and healthcare education, receiving numerous recognitions and awards for quality, safety and progressive use of technology. Stony Brook Medicine includes a 603-bed academic medical center, several health sciences schools and outpatient care sites. 8/7/2014

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Lafayette General Health’s enterprise-wide quality measure initiative improves compliance

In 2015, Lafayette General Medical Center (LGMC) met 24 of 26 quality measures and reached the top decile for performance in a number of quality measures. This was LGMCs second year using Cerner’s eQualityCheck to help assess what measures have been documented, are in progress or are time sensitive and need immediate attention. 3/22/2015

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Rutland Regional Medical Center increases regulatory compliance with real-time reporting

Between 2012 and 2014, Rutland Regional Medical Center has substantially improved quality measure reporting, ultimately earning Top Performer on Key Quality Measures. The collaborative efforts between Cerner and Rutland Regional, which included the implementation of Cerner’s real-time quality reporting solution (eQualityCheck), were key to the quality measure successes. 8/20/2015

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CoxHealth aces ICD-10 testing, twice

This April, CoxHealth in Springfield, Missouri reached a perfect 100 percent success rate during its second comprehensive, end-to-end testing for ICD-10 coding - meaning 100 percent of claims submitted to CMS were accepted. CoxHealth also managed to cut the man-hours needed to process claims in half. 5/26/2015

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Athens Regional Health Services surpasses patient safety goals with BCMA

Athens Regional Health Services launched barcode technology in the emergency department (ED) and inpatient bedded units during its system-wide Cerner Millennium® implementation in May 2014. Less than a year later, nursing adoption climbed above 90 percent in the inpatient bedded units - and stayed there. In one week alone, barcode scanning uncovered 205 patient mismatches system-wide. Had the system not found them, some mismatches could have caused errors. 5/11/2015

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How automation prevents readmission in Arizona

Northern Arizona Healthcare, like many of its counterparts, battles recurring readmissions. But through a combination of solutions and teamwork, it managed to nearly halve its numbers. 3/26/2015

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Penn Highlands DuBois first to Attest for Meaningful Use Stage 2

In the Spring of 2014, Penn Highlands DuBois successfully attested for Meaningful Use Stage 2, becoming one of the first organizations, possibly the very first, to successfully complete Stage 2 attestation. This was the second time Penn Highlands was among the early attesters, which was no mistake or happenstance. 1/8/2015

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From 0 to 140: Christus St. Vincent Regional first to connect to state’s immunization registry

It started as meeting another Meaningful Use objective. But Christus St. Vincent Regional Medical Center’s (CSV) immunization registry has quickly proven its value, at least to Gustavo Seluja. The senior systems analyst knows the tech side of the medical world, but his pediatric nurse practitioner wife knows the other side. 10/16/2014

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Preparation pays off: Cerner clients complete successful ICD-10 'mock' transition

Considering that thousands of complex codes will be required during the ICD-10 Transition, Cerner clients are proving that preparation pays off – an average of less than two issues (none of which were critical) were reported for each client that participated in Cerner’s recent ICD-10 Mock Transition event. 12/5/2014

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