After implementing Cerner Millennium® revenue cycle management solutions in 2016, Charleston Area Medical Center (CAMC) — a nonprofit regional referral center based in Charleston, West Virginia — worked closely with Cerner to optimize its clinically driven revenue cycle (CDRC) in 2018.
Genesis ACO uses data, care management tools to help improve quality measures
To combat alert fatigue, TMC/UH staff worked with Cerner Continuous Improvement Delivery (CID) services to help reduce the mCDS alert rate by 77%.
Children’s Cancer Hospital Egypt-57357 reduces patient deterioration with help from early warning score
As the world’s second most populous country battles the virus and tries to stem the tide of new cases, Cerner has helped clinics in India go digital to help them become more efficient.
The COVID-19 pandemic challenged many hospitals and health care systems, forcing many to address sudden surges in patient load. One Montgomery, Alabama, hospital leveraged Cerner technology to help clinicians not only respond to the surge but also improve some key workflow metrics.
As staff at LMH Health, based in Lawrence, Kansas, prepared to host large COVID-19 vaccination events, they knew efficiency would be key to getting as many people vaccinated as possible. Because each vaccination required a five-step coding process, the staff looked for an innovative way to automate some of the steps.
Leaders at WellSpan Philhaven, a behavioral health facility in Mount Gretna, Pennsylvania, had problems filling nursing and psychiatric technician shifts. Without a way to incentivize staff to sign up early, the cost to fill the shifts rose the longer shifts stayed unfilled.
After successful efforts in 30-day heart failure readmission prevention, a decrease in length of stay (LOS) for Caesarean section (C-section) deliveries, and a decrease in sepsis mortality and patient LOS, a community hospital in Homestead, Florida, earned one of the most prestigious awards in healthcare information technology.
When Paterson, New Jersey-based St. Joseph’s Health audited its case management department, it discovered opportunities to improve its process to better meet regulatory compliance.
Children’s Hospital of Orange County receives second HIMSS Davies Award
While many health care organizations are hosting large vaccination events, Cerner ITWorks℠ client Truman Medical Centers/University Health (TMC/UH) in Kansas City, MO, is taking its vaccine deployment strategy one step further.
North Kansas City Hospital leverages Cerner technology to expedite COVID-19 vaccine distribution
Proactive program keeps patients on top of medication refills during pandemic
Collaborative approach guides virtual desktop infrastructure project, supporting caregivers’ efficiency and satisfaction
Cancer center improves chemotherapy infusion efficiency after transition from paper records to EHR
When Northern Light Health staff learned of vaccine approval, they envisioned it as a turning point in the COVID-19 pandemic. “We looked to Cerner as our partner for the technology to support our people, and processes,” said April Giard, DNP, MSN, NP-BC, NEA-BC, vice president and chief information officer. “We asked how they could help respond and take care of our own. Cerner responded, ‘We’re right there with you, we've got a workflow, and will work together to develop a mass vaccine strategy.’”
Plumas District Hospital switches from paper-based system to clinically driven revenue cycle
Neshoba General leveraged Cerner Revenue Cycle Surveillance tooling to work through a variety of key performance indicator (KPI) improvement recommendations surrounding payment posting and denials management.
Interoperability is a guiding principle for Torrance Memorial Health System in its strategy to become a regional health care leader. Clinicians use Cerner Health Information Exchange (HIE), so data for more than 645,900 patients flows securely between various electronic health records (EHR). Clinicians use the HIE, Direct Messaging, and Cerner Hub orders and results to connect the community and provide coordinated care for their patient population. This care also transfers to multiple health systems using various non-Cerner EHRs.
When Adventist Health launched two new urgent care clinics, in addition to giving patients a new option, they also found ways to reduce time spent in the EHR, giving that time back to patients.
Nearly 70% of the U.S. adult population does not have a plan for end-of-life care. Intermountain Healthcare recognized the need to improve the quality of advance care planning to know and honor the wishes of the patients they serve.
A tweak to the EHR prevented residents and fellows from signing certain notes without first identifying an attending physician to forward them to. The change helped end frustrations among clinicians and the billing department.
When the COVID-19 pandemic landed in the U.S., and health system leaders’ financial concerns increased, Macon Community Hospital (MCH) chose not only to switch revenue cycle solutions in the middle of it but chose to do it virtually.
Leaders at Clara Barton Hospital & Clinics in Hoisington, Kansas, recognize the role of revenue cycle stability in the critical access hospital’s continued vitality.
Boston Children's Hospital went live with Cerner Mass Vaccination to help safely and efficiently improve vaccination rates — improving the logistics and feasibility of drive-thru and other non-office based influenza vaccine clinics.
After implementing Cerner Soarian Financials® in 2011, the health system began utilizing EMUE™ and health care extensibility platform (HEP) automation to save time and money, in turn helping support patients.
San Juan Regional Medical Center implemented Cerner Millennium® and Millennium Revenue Cycle™ across its acute and ambulatory venues
Using Cerner clinical and revenue cycle solutions to help improve charge capture, correct fragmented processes and educate providers, St. Joseph’s Health increased charges 19.7% from 2018 to 2019.
Through an optimization process at University of Missouri Health Care, the health system and Cerner worked together to standardize procedures, reducing costs by more than $55,000.
Northern Light Patient Management started working with the Cerner Value Management Advisory Services team to help improve blood management data collection.
Northern Light Health worked with Cerner to become the first to utilize the new Cerner Command Center Dashboard, which provides situational awareness of critical resources.
Early sepsis detection and proactive intervention help reduce sepsis mortality rates and decrease code blue calls to resuscitate patients.
Direct contract helped members reduce expenses, avoid balance billing and coordinate care, while Cerner HealthPlan Services supported positive member experiences.
Baptist Health logged 86 service requests with Cerner AMS Oracle in the first year of AMS support, and the relationship is helping Baptist Health HR to move onto the right path for what’s next in the Oracle Cloud roadmap.
Atrium Health wins a 2019 HIMSS Enterprise Davies Award for promoting opioid stewardship, reducing patient falls while improving cost and reducing readmission rates.
Following optimization, Shirley Ryan AbilityLab also went through an optimization of their 835 process as well.
Banner and Cerner Continuous Improvement Delivery worked to optimize medication clinical decision support and dose range checking alerts.
House-wide CareAware Connect™ adoption helps increase staff communication, while Connect Nursing helps improve mobility and flexibility with bar code medication administration.
While most of the U.S. health care market inches toward value-based care, Roper St. Francis Healthcare in Charleston, South Carolina, has fully adopted the payment model as part of its more than 150-year-old mission: “Healing all people with compassion, faith and excellence.”
Cerner helped Lakeland Regional Health with the first round of an optimization project. Afterward, health system leaders took the lessons learned and continued the process.
Cerner Transition Services helped critical-access hospital decrease average A/R days, standard delay and ready-to-bill days following revenue cycle implementation.
King Faisal Specialist Hospital & Research receive HIMSS Enterprise Davies Award of Excellence for proving it provides excellent care utilizing health information technology.
With more health care services becoming digital, Banner Health is taking advantage of allowing third-party companies to fully interact within its electronic health record.
When it came to following up on abnormal lab results taken in the emergency department (ED), nurses at Sharp HealthCare spent too much time printing charts, collecting handwritten information and preparing packets for physicians.
The Asheville, N.C.-based health system added Cerner Patient Observer to six neurosciences unit patient beds in August 2015. During the study, the average falls rate – as measured per 1,000 patient days of care – dropped from four per month to zero.
Other efforts in the health system included alerts, education and clinical decision support which helped lower the number of opioid prescriptions given to patients.
Clinicians at Universal Health Services have developed an innovative tool to ensure patients who need an alternate feeding method get the right nutrients.
Cerner ITWorks client used Clairvia and CareAware Capacity Management to help manage nursing utilization while decreasing patient transfer and transport times.
Australia’s first fully integrated digital hospital used health information technology to help return thousands of nursing hours to bedside care, reduce hospital-acquired pressure injuries, decrease adverse drug events due to medication omissions, and standardize care to reduce length of stay for orthopedic patients.
Prescription drug monitoring program helps providers reduce prescribed opioids and increase the number of reports accessed by providers, while helping improve workflow.
Island Health leaders on Vancouver Island, Canada, knew they needed to find a way to simplify the process.
Solution embedded into the EHR helps providers see the cost of prescriptions and find lower-cost alternatives for patients.
Encompass Health, one of the largest providers of post-acute healthcare services in the U.S., paired with Cerner in 2009 to implement a post-acute electronic medical record (EMR) at each of its 133 inpatient rehabilitation hospitals across 37 states.
In addition to tracking patients, and scaling up in an emergency, leaders can pull reports to help them figure out how to improve throughput
The solution helped providers see when their young patients needed their vaccines, helped eliminate overtime, and helped identify which vaccines the hospital would need to pay for through a state program.
Northern Light Health worked with Cerner’s Continuous Improvement associates to improve documentation workflows and reduce transcription costs while decreasing chart time review.
When Midland Health leaders chose Cerner for its revenue cycle solutions, the health system saw improvement in financial metrics including discharged, not final billable days and accounts receivable.
Truman Medical Centers shows how it used virtual observation to improve patient safety, reduced the 30-day readmission rate and promoted opioid stewardship. Only four other organizations have won the award twice.
With interoperability, Keck Medicine of USC providers have quick access to available patient data from outside organizations, and they incorporate that information into the local record to help make better treatment decisions.
Cerner ITWorksSM client used a data-driven approach to refine pharmacy batch fill processes and adjust staff schedules, ultimately reducing the organization’s IV obsolescence rate by more than 43% over three months.
When the Australian government provided a grant to open a fully integrated digital hospital with UnitingCare, leaders saw an opportunity to improve patient care and satisfaction, enhance provider workflows and progress operations in a unique way.
Nurses unfamiliar with documentation practices weren’t always completing forms correctly. Utilizing Lights On Network, clinical leaders significantly increased proper documentation procedures.
A project named the Open Access Initiative helped lower wait times to see physicians, and made it simpler for patients to book an appointment with a provider.
An effort to ease the burden on pharmacists resulted in reducing the number of unnecessary drug alerts by 41.5% while reducing the number of overridden alerts by 42%.
Now that most health care organizations have moved from pen and paper to electronic health records (EHRs), health systems face a new opportunity: incorporating machine learning to improve patient care.
Instead of a relying solely on in-person office visits, health systems are offering virtual health care visits to provide care when and where patients need it.
Pharmacists at MedStar Health could have spent decades manually implementing dose-range checking (DRC) to enhance patient safety across the organization’s entire medication catalog.
Embarking on a hospital-wide patient flow initiative helped staff decrease their discharge transport times by 25%.
BayCare Health system was one of the first organizations to take part in the new project to reduce documentation times for nurses. Face-up documentation fell by 48%, leading to an 11% reduction in overall clicks
After undertaking an initiative to improve their clean claim rate, staff at Goodall-Witcher Hospital Authority helped increase clean claims by 33.79 percent.
Real-Time Prescription Benefits helps physicians find their patients potential savings at the pharmacy.
Cerner ITWorks℠ client reduced patient falls and falls with injury while improving observation staff efficiency.
Program initiatives included updating technology for barcode scanning, implementing mobile scanning options, ensuring machines could accurately read barcodes and creating friendly competition among staff members.
Children’s National Health System improved quality outcomes in six categories by taking a snapshot of the patient population and receiving reports that highlighted gaps in patient care. Providers then used that information to focus on providing preventative measures.
When Pagosa Springs Medical Center started using data from its EHR for the 340B pharmacy program, it saved nearly $43,000 each month. It also reduced time and allowed staff to spend less time on record keeping.
Employees at Children’s National Hospital can now utilize their ID badges as log-in credentials instead of entering a password. In addition, they can move from computer to computer and pick up right where they left off.
A new set of alerts built into the EHR allowed Yavapai Regional Medical Center to drop the number of patients who returned to the emergency department within 72 hours. In addition, social workers took an active role in supplying patients with tools they needed to stay healthy.
In addition to reducing time in the electronic health record and documentation, the coaches also helped contribute to regulatory reimbursements.
An evidence-based alert and targeted education helped align red blood cell transfusion practices, reduce transfusion rates and lower costs.
Objective data from Clairvia® supported a business case to add an additional 80 positions to help with nurse staffing at John Hopkins All Children’s Hospital.
An optimization project utilizing Cerner’s Continuous Advancement Services reduced duplicate charting for nurses while also improving access to patient information.
Practitioners at Atrium Health, with locations across North Carolina and South Carolina, found a way to try and slow down the epidemic by creating an alert within the organization's electronic health record (EHR) warning prescribers to reconsider writing a prescription opioid medication to patients with a high addiction risk.
West Tennessee Healthcare saved more than an estimated 8,000 hours annually from an optimization project which reduced the number of discrete task assays that nurses completed.
In 2017, the care team at Crossbridge Behavioral Health experienced an increase in violence-risk assessments, timeliness of safety check documentation and medication administration scanning, while being able to connect to their patients’ health records from other Baptist Health facilities.
Bryan Medical Center developed a way to utilize a central staffing office and a Cerner solution to meet staffing demands and ensure it always has the right amount of personnel working.
Virtual pharmacist can make recommendations to clinicians at more than 60 locations.
MOHAP participated in a call from the World Health Organization to track bacteria in an effort to confront a global health problem.
With Cerner’s HIE technology, NJSHINE blasts the basic patient description, diagnosis, and needs to all skilled nursing agencies in the area.
Cerner health navigators utilized one-on-one outreach including personal emails and telephone calls to provide support and promote program resources. At the same time, tailored marketing communications also helped drive employee participation.