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Missouri University Health Care

MU Health Care wins prestigious HIMSS Davies Award, shows improved outcomes and technology innovations

Improving patient care is not easy, but it is rewarding. Columbia, Mo.-based University of Missouri (MU) Health Care — a 2015 recipient of the HIMSS Enterprise Nicholas E. Davies Award of Excellence — proves the outcomes are well worth the effort.

“We know that better health is a journey in which technology plays a bigger role than it ever has before,” said Mitch Wasden, chief executive officer and chief operating officer, in the academic medical center’s recent news release.

The Healthcare Information and Management Systems Society (HIMSS) Davies Awards program advocates the use of electronic health records (EHRs) to improve patient outcomes. The program is only open to HIMSS EMR Adoption Model Stage 6 or Stage 7 organizations. 

In partnership with the Tiger Institute for Health Innovation, MU Health Care used its Cerner Millennium® EHR to innovate care delivery across its five hospitals and more than 50 clinics. Their success is widespread — including a 25 percent drop in catheter-associated urinary tract infections from 2013 to 2014.

MU Health Care is also a pioneer participant in OpenNotes, and provides patient access to clinical notes through its patient portal.

“That’s why we’re committed to using technology,” explained Wasden, “to inform and transform how we care for our patients.”

Today, integrated medical devices provide real-time data flow to the EHR. The availability of patient data generates annual time savings of over 36,500 hours, allowing providers more time with their patients.

The operating room is also significantly more efficient. At University Hospital, 77 percent of the surgical procedures scheduled first in the day start on time — up from 21 percent in 2009. Annual surgical volumes increased by more than 18 percent in the same period, thanks to improved communications before, during and after procedures.

MU Health Care demonstrated a 202 percent return on investment from its EHR since 2010, including both soft and hard savings.  For example, the Health Information Management department saved more than $13 million through reductions in transcription services, staff labor, printing costs and storage space. 

Over the past year, MU Health Care hit several other milestones. It became the first academic medical center (and the ninth health system in the country) to meet Meaningful Use Stage 2, was among the top 12 academic winners of the University HealthSystem Consortium Quality Leadership Award, earned its fifth consecutive Most Wired Award from the American Hospital Association, and was recently named a ‘Most Connected Hospital’ by U.S. News and World Report.

The Davies Award, the highest level of EHR achievement that HIMSS offers, is another well-deserved honor.

“Earning a HIMSS Davies Award is no small task,” said Bryan Bliven, chief information officer at MU Health Care and executive director of the Tiger Institute. “Receiving this award validates our emphasis on using and developing information technology solutions to maximize patient care.”

Does your organization seek similar outcomes, but currently lack the experience and capabilities to pursue them? The Tiger Institute recently announced its new Leadership Academy, TILA, to support health care systems in developing future leaders who can drive clinical and cultural information technology transformation at their organizations. For more information on the academy, click here.

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Client outcomes were achieved in respective settings and are not representative of benefits realized by all clients due to many variables, including solution scope, client capabilities and business and implementation models.