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Rutland Regional Medical Center

Rutland Regional Medical Center increases regulatory compliance with Cerner’s real-time quality reporting solution

“One of the greatest challenges in the quality field is to keep up with the constant changing evidence and technology,” said Denise Simpson, performance improvement manager at Rutland Regional Medical Center, a 123 bed hospital located in Vermont. “We depend on our partners, like Cerner, to keep us apprised of the changes.”

Simpson is referring to Rutland Regional and Cerner’s collaborative efforts to facilitate quality monitoring of clinical documentation and improve overall quality measure reporting.

    When compared to 2012 numbers, Rutland Regional’s 2014 post-implementation numbers show substantial improvement:

  • 13.8 percent increase ( 86.2 to 100) in Core Heart Failure
  • 8.7 percent increase(88.7 to 97.4) in Pneumonia
  • 5.6 percent increase (91.5 to 97.1) in Acute Myocardial Infarction
  • 7.6 percent increase (90.2 to 97.8) in Surgical Care Improvement Project
  • 33 percent reduction in FTEs for quality measure abstraction

One of the main opportunities for change included making the shift from manual, paper-based abstraction to automated, electronic abstraction that complemented current workflows.

“Previously, we were taking information out of the EHR and manually entering it into another database,” shared Simpsons. “It was a very refreshing change to do the work once.”

Cerner’s quality reporting solutions powered by eQualityCheck™ were added in 2014. As a result, abstractors were further enabled to not only perform retroactive abstraction, but monitor quality compliance in real time.

Empowered by real-time knowledge, abstractors could engage clinicians and close any gaps in care prior to the patient leaving the care venue.

“The daily use of the Quality Summary Dashboard and real-time monitoring with eQualityCheck has helped us move the bar,” declared Simpson. “The ability to identify patients in real time in the hospital, and incorporate quality measures documentation into the physician workflow during depart process, allowed us to be successful.”

Strategic planning and collaboration between Cerner and Rutland’s interdisciplinary teams also was key to Rutland Regional’s adoption success.

“We also work very closely with our medical staff by using the technology to keep them engaged in the improvement process,” said Simpson.

Next, Rutland Regional will move to using Cerner’s Quality Clearinghouse for both analysis and submission. Simpsons expects the streamlined process will be more efficient and simple to use.

View All Client Achievement Stories
Client outcomes were achieved in respective settings and are not representative of benefits realized by all clients due to many variables, including solution scope, client capabilities and business and implementation models.