by Jane Wilson | Kevin Fitzgerald
21 November 2018
The road to workflow optimisation is never easy, but there are a few best practices that can help smooth the way, and at Kingston Hospital NHS Foundation Trust, we are always working to improve our practice. In 2017, we undertook a large-scale effort to optimise our clinical workflows. As anyone who has implemented an electronic health system knows, even after the final deadline is met, the process is not over. There are always new functionalities to install, data to leverage and opportunities to improve. Our aim with this project was to make sure the system was providing value for all our end users and that we were truly serving the needs of our patients.