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Technology services

Technology is much more than pieces of kit humming in the background or scattered amongst your staff – it’s the system, both human and technical, that delivers the ability for your organisation to work 24/7. Cerner’s can provide you with the most reliable and best performing technology services in the industry, and by working together, we will deliver a cost effective approach for your vision as a digital hospital.

When working with Cerner, you’ll connect directly with our service professionals. Their expertise with our systems and clinical workflow is unmatched, so your systems will be in the safest of hands. With a wide range of services at your disposal, you can expect Cerner to be a strategic partner, driving innovation to execute your vision.

As the gateway to reliable and responsive support, the Cerner help desk is available 24 hours a day, seven days a week, 365 days a year. Each call will be answered by a real person with knowledge of your organisation and our solutions. They will provide excellent tier one support with the aim of providing first-contact resolution and client satisfaction.

Offerings you may be interested in

Application support

Find out more about our Application Management Services teams.

Hosting and monitoring

Cerner can take care of your technology, so you can focus on your patients.

IT management and alignment

Read how Cerner can put your organisation onto an accelerated path to transformation.

Lights On Network

Lights On Network® provides enterprise-level data analytics to maximize the value of your EHR across your entire organization. This means a better experience for your providers, better results for your organization, and the most efficient system to support it all.

Network security

See how Cerner will keep patient data safe, yet readily accessible for clinicians.

Technology and consulting

Cerner will support your organisation’s digital maturity through the discovery, transformation and adoption stages.