Cerner Corporation has been named best in Client Service and Technical Support by health IT market research organisation Black Book for the fourth year in a row. As Cerner supports clients through the next era of healthcare digitisation, this achievement signals our continued commitment to enhancing the client experience and meeting the needs of an evolving, complex industry.
A pair of Yorkshire Foundation Trusts work together to manage the flow of patients that visit their sites to allow better communication, greater efficiency and an improved experience for both staff and patients.
The awards recognise healthcare centres across Ireland for their innovative work to drive staff excellence and high-quality patient care. In 2019, the team from St James’s Hospital (SJH) in Dublin received the Best Use of Information Technology award for their electronic patient records (EPR) implementation project, Project Oak. The EPR, supported by Cerner Millennium®, went live in October 2018 through a big-bang approach that turned SJH into the first digital general acute hospital in the country.
Having immediate and remote access to a patient’s electrocardiogram (ECG) within a single integrated digital record allows clinicians to treat patients quicker, thereby improving outcomes. This helps to save time, improve flow and provide a positive patient experience.
Powered by Cerner Millennium®, Ireland's nationwide MN-CMS project has seen the successful completion of its first phase. This means 40 percent of the country's babies are now born with a digital record, enabling a virtually paperless process through antenatal visits, labour and delivery, and post-partum care, regardless of the venue of care.
Cerner and our partners are committed to clinical excellence and improving the health and wellbeing of children and their families around the world. Our services and solutions are designed to meet the challenges inherent in children’s care at present and into the future. We seek to work closely with our clients to enable innovations that drive continuous improvements that deliver on the Quadruple Aim - better experiences for patients and clinicians, reduced costs, and better health.
Using the nationwide Maternal and Newborn Clinical Management System (MN-CMS), hospitals in Cork and Kerry were able to improve the process and reduce the time taken to recruit expectant mothers into clinical trials that could be used for a range of maternity studies.