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by Cerner Corporation
Published on February 11, 2019

Cerner announced it has introduced Chart Assist, a new AI-enabled workflow, to join a suite of solutions designed to reduce physician burnout, enhance the clinician’s experience and increase productivity.

Cerner’s suite of AI-enabled solutions goes beyond traditional processing and focuses on user efficiency to identify gaps and inconsistencies within the patient record. These advancements will help providers address patient care and validate diagnoses, ultimately helping to reduce the physician workload, while supporting the financial strength of the health system. 

“The health care environment is demanding, fast-paced and can take an emotional toll on clinicians. Cerner has set out to make the physician experience easier with our AI technology,” said Dr. Jeffrey Wall, director and physician strategy executive, Cerner. “Some physicians express feelings of fatigue, frustration and disempowerment. This can have a real impact on their personal wellness and the quality of care they deliver to patients. Our new AI-driven advancement will complement our existing workflows to enhance the physician experience. Our goal is to bring real change to the industry-wide challenge of physician burnout.”

Recently, Cerner willingly participated in a study reported by MedStar Health that is designed to help push for changes to address risks to patient safety and clinician burnout. Cerner has been actively engaged in addressing burnout as an industry challenge, with focus on engaging the physician in the building of EHR workflows to better reflect how they deliver care. The use of analytics, research and feedback are key to continuously optimize solutions to deliver a more personalized and intuitive care delivery experience.

“With hundreds of millions invested in R&D, we’re evolving the EHR to deliver a more personalized and intuitive design,” said Wall. “Continued investment in AI-enabled workflows, machine learning solutions and natural language processing are key ways we’re committed to ensuring the EHR remains a tool that helps physicians do their jobs and deliver the best care.”

Cerner will showcase the “now and next” of health care through demonstrations of its solutions and services at HIMSS19 in Booth 2941, February 11-15, at the Orange County Convention Center in Orlando.