February 13, 2018
Consumerism in health care is becoming a growing trend as the industry shifts from fee-for-service to valued-based care. People want convenient, affordable care and an improved patient experience. And while user experience is well established in other industries like aviation, manufacturing and e-commerce, it’s just now coming to the forefront in health care.
December 11, 2017
When I tell people that I work within User Experience (UX) at a health IT (HIT) company, I occasionally get a small degree of bewilderment as a reaction. UX is a concept very commonly associated with everything from mobile app design to website interfaces and even the video game industry.
October 31, 2017
Health care organizations must continually evolve at the rapid pace of technological advancement to provide high-quality, patient-centered care. In this episode of The Cerner Podcast, David Chou, vice president and chief information and digital officer at Children’s Mercy in Kansas City, offers his insights on digital transformation in health care and strategies for the future. Children’s Mercy is one of the nation's top pediatric medical centers, with not-for-profit hospitals in Missouri and Kansas.