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6 takes on managing COVID-19 patient surges

Estimated read time: 3 minutes

by Cerner Corporation

Published on 7/20/2020

COVID-19 cases continue to rise and fall rapidly worldwide, impacting health care delivery, operations and morale. These blogs and podcasts feature some of the top insights and lessons learned, by health care providers, IT leaders and staff members, about how to combat the challenges of a surge.

1. Q&A: How can health IT leaders prepare for a surge in COVID-19 patients?

Seattle became one of the first COVID-19 hot spots in the U.S. In this blog, Alec Williams, Cerner client leader at UW Medical Center – Northwest, a 281-bed hospital in Seattle, shares the lessons he learned leading a health care IT team in one of the first cities hit hard by the pandemic.

2. “Preparing for the worst, praying for the best” – Q&A with a chief medical officer on the front lines of COVID-19

COVID-19 hit New Orleans hard in the wake of Mardi Gras. The large, rapid influx of patients strained doctors, nurses and other caregivers professionally and emotionally. In this post, Raymond DeCorte, MD, chief medical officer of East Jefferson General Hospital, a 407-bed community hospital in the New Orleans suburb of Metairie, talks with Frank D. Sottile, MD, chief medical officer of Cerner ITWorks.

3. Ep. 178: How do we help clinicians cope with the mental health struggles of COVID-19? | Listen time: 28:30

The emotional toll of battling a growing pandemic can weigh heavily on clinicians. In this episode, Cerner behavioral health experts, John Rekart, PhD, and Danny Gladden, MBA, MSW, LCSW, discuss how the health care industry can best support the mental well-being of clinicians through the challenges of COVID-19. They also offer their thoughts on the pandemic’s long-term impact on behavioral health.

4. 6 ways data and analytics can be powerful tools in the COVID-19 fight

As health care organizations navigate these extraordinary times, data and analytics can provide clarity and support for clinical and operational decision-making. This post shares how data and analytics provide health care organizations with actionable insights for predicting surges, preserving critical resources, reducing reporting burdens and more.

5. Q&A: How can health systems adapt to the unique challenges of COVID-19?

As COVID-19 rocked the East Coast this spring, unprecedented numbers of patients sought care at St. Joseph’s Health in Paterson, New Jersey. Linda Reed, RN, FCHIME, LCHIME, vice president, information technology and chief information officer, St. Joseph’s Health, shares in this post how St. Joseph’s adapted to caring for a growing volume of patients testing positive for COVID-19, and what other health systems can do now to prepare for an increase in cases in their own communities.

6. Using technology to support new forms of patient engagement in times of uncertainty

Technology is being employed faster than ever to meet the demands of COVID-19. This post examines how video, remote patient monitoring, patient portals and more are being used by health care organizations to limit the spread of the virus and ration personal protective equipment, while still efficiently screening, testing and caring for patients.

Cerner is helping health care organizations anticipate operational, supply and staff resources to successfully handle COVID-19 surges. Learn more here.

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