The Future of the EHR: Dr. David Feinberg on usability, interoperability, data, AI and value-based care

During a workshop at Becker's Hospital Review's 12th Annual Meeting sponsored by Cerner, David Feinberg, MD, Cerner's president and CEO, discussed how the future and promise of the EHR can lead to more equitable, cost-effective, easy, convenient and dignified healthcare.

How do you balance understaffing during the pandemic? By turning data into knowledge

COVID-19 has opened our eyes to the many opportunities we have to improve healthcare, including leveraging real-time data. The more data we can translate into insights, the better we can help healthcare providers and teams with patient care and administrative functions reduce challenges such as staffing and scheduling.

Challenges and success factors of digital health startups

In this edition of the Cerner blog, Brad Sitler, Head of Innovation at Bear Institute, discusses the challenges facing all digital health startups and associated key requirements for success, as well as the unique challenges and opportunities for pediatric digital health innovation.

Ep. 229: Combatting clinician burnout

Dr. de Souza and Dr. Tajirian discuss the epidemic of clinician and physician burnout in healthcare and the strategies to help combat it.

ViVE 2022 - Our obligation to caregivers and patients

3 reasons ethical AI is a must-have in healthcare

Artificial intelligence (AI) has the potential to turn healthcare data into meaningful insights. The technology can help reduce the cognitive load for clinicians, giving them more time and energy to focus on patient care. Amid these significant benefits is an important question: Is AI designed to improve upon existing methods in terms of efficiency and ethics?

Accelerating clinical research and trial discovery with real-world data

Children’s Mercy Hospital used the findings to change its EHR-based treatment guidelines and algorithms, which helped reduce opioid prescribing to almost zero for children presenting with migraines.

3 insights on advancing health equity through social determinants

COVID-19 has highlighted healthcare disparities that have existed for far too long. As we push for health equity, we must address the key social determinants of health (SDOH) that play a significant role in a person’s health, well-being and quality of life – economic stability, access and quality of education and healthcare, neighborhood and built environment and social community context.

5 healthcare trends rounding out 2021

Annually, healthcare and technology leaders from across the globe convene at Cerner Health Conference (CHC) to share insights around the most pressing challenges and how we can solve them together. Here are five trending topics that will set the stage for CHC21 conversations and likely be healthcare focal points beyond the end of the year.

The future of connected care planning

In this blog, we’ll explore the world of connected care planning and how technology will play a role in its advancement.

Q&A: How patients and clinicians can benefit from health system integration

As health systems continue to grow and expand services across broader coverage areas, the need for integration is increasing. In this Q&A, Jeff Wall, MD, Cerner senior director and physician solution executive, explains how connecting data across systems and venues is designed to help enhance care delivery, improve clinician satisfaction and support an enhanced consumer-centered healthcare experience.

Ep. 221 – How post-pandemic ambulatory strategies can help enhance patient-centered care

In this episode, we’re joined by Casey Sansale, senior director & product integration executive, Cerner, for a conversation around the future of ambulatory care and how organizations can optimize their outpatient efforts.

Leading the charge for better patient safety

Technology and data are important tools to help healthcare professionals lead the charge for safer patient outcomes.

Supporting the COVID-19 vaccination process with technology and data

Technology and data can help streamline the COVID-19 process for patients and providers.

Ep. 210: Assessing and prioritizing clinician wellness | Listen time: 15:46

Lu de Souza, MD, chief medical officer, Cerner, discusses clinician wellness with Jennifer L. Bickel, MD, medical director for the Center for Professional Well-Being, Children’s Mercy.

Ep. 211: The importance of visible leadership in healthcare | Listen time: 6:46

Lu de Souza, MD, chief medical officer, Cerner, and Tom Lawrie, MD, chief medical officer, Sharp HealthCare have a conversation about healthcare leadership.

Understanding the value of nursing care through data and technology

With the right data in the right place at the right time, we can make more informed decisions in care delivery and operations – providing more value and better outcomes.

Executive roundtable: Addressing inequities in healthcare

The COVID-19 pandemic has highlighted racial inequities and the devastating impact on communities of color and marginalized citizens in our society.

Ep. 208: How diverse community-based hospitals are a lifeline to saving clinical research | Listen time: 30:33

In this episode, Christy Dueck, vice president and general manager of research, Cerner, leads a conversation with John Potthoff, CEO, Elligo Health Research, and Scott Rogers, director of innovation, CoxHealth, around how diverse community-based hospitals are a lifeline to saving clinical research, and can help increase patient trust and reduce health disparities.

Ep. 207: How advance care planning is improving patient-centered outcomes at Intermountain Healthcare | Listen time: 23:56

In this episode, palliative care leaders from Intermountain Healthcare and Cerner have a conversation about how technology is transforming the advance care planning process for clinicians and patients.

Driving positive change in health care policy, digital transformation in the Biden era

Digital technology and public policy are powerful levers for driving positive change in health care.

Why interoperability and health IT are the keys to better cancer care

In this Q&A, Cerner's Susan Stiles explains the challenges that oncology care teams face with the increase in cancer cases and cancer survivors, and how interoperability and advances in health IT can provide solutions.

Defining a comprehensive data strategy to shape the health care of tomorrow

Cerner President Donald Trigg appeared on a recent episode of the American Hospital Association’s (AHA) podcast to talk about the role of data in helping health care organizations achieve scale and meaningful impact for their patients.

Ep. 205: The leadership behind better pediatric care | Listen time: 28:13

Cerner President Donald Trigg talks to Kurt Newman, M.D., president and CEO, Children’s National Hospital in Washington, D.C.

Ep. 204: Using technology to manage health care in correctional settings | Listen time: 17:55

In this episode, correctional health leaders discuss the role of technology and data in delivering better care within the prison system.

The 4 cybersecurity resolutions every care provider should make in 2021

A strong cybersecurity posture is a critical part of delivering the highest quality care and operating efficiently.

Improving children’s health with the help of technology

With a greater focus on preventative care, reducing disparities and leveraging technology, we can ensure that children have access to the health and wellness programs they need to thrive.

Ep. 200: The value of preparing for innovation | Listen time: 10:04

In this episode, two Cerner experts explore the benefits of being current, dive into Cerner’s latest innovation in health care interoperability.

Addressing winter, holiday mental health challenges

From worsening COVID-19 surges to economic distress and political and social unrest, people around the world are facing turbulent times, and it’s taking a toll on our mental health.

Celebrating the power of rural health care

National Rural Health Day is a time to celebrate the nearly one in five Americans who live in rural communities, the health care organizations and providers who serve these rural populations and the community members who help make their towns healthier.

Combatting ransomware attacks on health care providers

The pandemic has placed overwhelming demands on health care systems, and the need for comprehensive cybersecurity measures has only accelerated.

Q&A: How technology is helping people with mental health conditions

Canada’s largest mental health teaching hospital is using data-driven technology as a tool for suicide prevention and improving mental health outcomes.

Removing financial barriers to improve EHR access

To support patients and staff, critical access hospitals need to fully harness the power of technology.

Adapting mental health care to meet the demands of COVID-19

For months now, mental health providers across the nation have felt the growing demand for their services and have adapted to deliver care to their clients during the COVID-19 pandemic.

Ep. 179: A patient’s perspective on the power of telehealth | Listen time: 16:47

In this episode, Shanna Adamic of Cerner's First Hand shares her personal story of being a brain tumor survivor and the important role that telehealth – and her own advocacy – played in her journey.

Providing mental health support to Veterans and first responders

LifeAid is a national initiative that bridges technology and mental health care to help reduce suicides among Veterans and first responders.

Ep. 177: A step forward in improving health care for Service members and Veterans | Listen time: 23:04

In this episode, leaders from the Federal Electronic Health Record Modernization Program Office discuss the U.S. Department of Defense and the U.S. Department of Veterans Affairs' new joint health information exchange.

New medication management recommendations can help reduce the spread of COVID-19 at long-term care facilities

Using technology, and other strategies, to reduce in-person interactions while administering medicine can help flatten the COVID-19 curve and may save lives.

Celebrating the vital role of nursing

During National Nurses Week, and every day, nurses remain a constant, trusted and critical pillar of the health care industry.

6 tips to quickly onboard your health care organization’s telehealth platform

Fallon McManus of Lafayette General Health in Louisiana shares advice on rolling out a telehealth platform in a matter of days.

Q&A: How can health systems adapt to the unique challenges of COVID-19?

Linda Reed of St. Joseph's Health in New Jersey shares how her organization is tackling the demands of providing care amid the COVID-19 crisis.

Cerner and Fortified Health Security join forces to protect health systems from cyber risks

A managed security service provider (MSSP) can help health care systems tackle the challenges of protecting patients, clinical outcomes and financial resources from cybersecurity threats in standard operating times and in periods of higher risk, such as the COVID-19 pandemic.

CoxHealth uses innovative technology to provide care during pandemic

Health systems are finding new ways to provide care and protect clinicians and patients during the COVID-19 outbreak.

Why kindness, communication and transparency are keys to your pandemic response

Paul Kempinski of Children's Mercy in Kansas City, Missouri discusses his team's pandemic response and how children's hospitals can support their communities during this outbreak.

Q&A: How can health IT leaders prepare for a surge in COVID-19 patients?

A Cerner associate shares the lessons he’s learned so far while leading a health care IT team in Seattle, one of the cities hit hardest by the COVID-19 pandemic.

11 tips for handling a COVID-19 patient surge at your health system

St. Joseph's Health shares its best practices for dealing with the rapid rise in COVID-19 patients.

Mobilizing workstreams from surge capacity to supply chains in response to COVID-19

In this March 31 Scottsdale Institute teleconference, leaders from CoxHealth and Circle Health explained how their health systems are adapting and responding to the rapidly changing COVID-19 environment.

How telemedicine is transforming health care for rural children | listen time: 10:14 (Rebroadcast of Ep. 156)

In this episode, we’re joined by Morgan Waller, director of telemedicine business and operations at Children’s Mercy Kansas City.

Why you should have a global perspective on health care │ listen time: 10:22 (Rebroadcast of Ep. 134)

In this episode, we talk to Dr. Nick van Terheyden, founder and CEO of Incremental Healthcare. He discusses why a global outlook on health care is crucial to delivering smarter care and better patient outcomes.

Q&A: How can telehealth help lower risks during a public health crisis?

In this Q&A, Amwell's Dr. Peter Antall shares how virtual care can help combat a public health crisis and what health systems need to know to implement telehealth technology quickly and efficiently.

Ep. 163: Can agile methodology improve health care? | listen time: 16:38

In this episode, we talk to Sherri Hess, chief nursing informatics officer at Banner Health.

Ep. 162: Increasing health care consumer engagement with patient portals | listen time: 7:53

In this episode, we’re joined by Dr. Srinivasan Suresh, vice president, CIO and CMIO at UPMC Children's Hospital of Pittsburgh.

Ep. 160: Training VA clinicians to maximize their new electronic health record | listen time: 26:22

In this episode, Chris Higginbotham, Cerner’s director of change management, sits down with Jill Draime, acting executive director of change management for the military’s Office of Electronic Health Record Modernization, to talk about the VA Innovative Technology Advancement Lab (VITAL).

Ep. 159: Transforming behavioral health care with the essential clinical dataset | listen time: 9:51

In this episode, Sue Lundquist, director and regional clinical executive at Cerner, talks to Lori Dunivan, regional nursing informatics officer for Northern Light Health.

Fighting cybersecurity attacks with endpoint detection and response

Cyberattacks are a serious, increasing threat to clinicians' efforts to provide the care that matters most.

The future of rural health care is bright

National Rural Health Day, which is the third Thursday of every November, is our opportunity to honor the selfless, community-minded spirit of rural America, and, of course, to celebrate the health care innovation that’s happening outside of the country’s urban cores.

10 stories on improving health outcomes in rural communities

These 10 blogs and podcasts discuss the importance of prioritizing technology that empowers rural and community health care providers.

A personal story on serving those who serve

Chad Ruoff of Cerner Government Services shares how the legacy of his late father, a Veteran who battled cancer, inspires the work he's doing to help modernize health care for Service members and Veterans.

Ep. 154: Providing a lifetime of seamless health care for Service members and Veterans | listen time: 16:27

In this episode, Mark Mellott of Cerner Government Services has a conversation with two combat Veterans who are members of the Cerner Government Advisory Board: retired United States Army Col. Greg Gadson and Dr. James Peake, retired lieutenant general and former Secretary of Veterans Affairs (VA).

The virtual health evolution

Amid an evolving, dynamic health care environment, virtual health care is emerging as a powerful tool that enables providers to deliver more cost-effective, connected and personalized care.

What I learned from my year on Capitol Hill: Creating change through health care policy

Cerner associate, Hannah Luetke-Stahlman, shares lessons learned from her year in the Health and Aging Policy Fellows program.

Ep. 152: Creating a common electronic health record for Service members and Veterans | 22:32

In this episode, Travis Dalton, president for Cerner Government Services, talks to Mr. William Tinston, program executive officer for Defense Healthcare Management Systems, and Mr. John Windom, executive director for VA’s Office of Electronic Health Record Modernization.

Transforming EHR training to improve care for Veterans

VA Innovative Technology Advancement Lab (VITAL) training will improve VA end-user adoption, and it’s a methodology all Cerner clients can use.

5 health care policy topics to watch at Cerner Health Conference 2019

CHIME President and CEO Russ Branzell shares the health care policy topics he is looking forward to discussing at CHC19.

Ep. 143: Why health care providers need business skills │ listen time: 11:01

In this episode, we’re joined by Atrium Health's Becky Fox to discuss why providers need to balance business, strategic and financial skills with clinical knowledge.

Why a clinically driven revenue cycle is essential for your value-based care strategy

Implementing a clinically driven revenue cycle is a significant step toward improving revenue cycle management performance and preparing for value-based care.

Ep. 141: How do we get more women in health care leadership? │ listen time: 17:09

On this episode, Andrea Hendricks, Cerner’s global leader for diversity and inclusion strategy, talks to Wendy Doyle, president and CEO of the Women’s Foundation, an organization that promotes equity and opportunities for women of all ages.

5 stories on optimizing the patient journey

Here are five perspectives on the importance of improving the patient journey through health system operations that touch every part of the care continuum.

Ep. 140: Can federal laws tackle the opioid crisis? │ listen time: 19:43

On the final episode of our four-part series on the opioid crisis, Meg Marshall, Cerner’s senior director of public policy, talks to Russ Branzell, CEO and president of the College of Healthcare Information Management Executives (CHIME).

Ep. 139: How e-prescribing can help curb opioid abuse │ listen time: 10:50

On this episode, the third in a four-part series on the opioid epidemic, we’re joined by Kashif Rathore, Cerner’s vice president of interoperability, and Ken Whittemore Jr., vice president of Professional and Regulatory Affairs at Surescripts.

Ep. 137: The impact of opioid addiction on patients, providers and communities │ listen time: 20:31

On this episode, we start a four-part series on the opioid crisis. We are joined by Alan Staples and Leslie Lindsey ─ two of Cerner’s experts on patient safety ─ and Dr. Mike Fadden, Cerner chief medical officer.

Protect your medical devices from cyber threats

Connected medical devices offer valuable patient data to providers but increase the risk of cybersecurity breaches. Every health system needs a proactive plan to protect patient safety.

Ep. 133: How Shriners Hospitals for Children used the essential clinical dataset to improve pediatric health care │ listen time: 21:54

In this episode, Cerner's Jenny Horn talks to Marjorie McEttrick-Maloney and Ellen Murphy of Shriners Hospitals for Children to discuss how implementing the essential clinical dataset (ECD) has impacted their nurses and the patients and families in their care.

Ep. 132: Sarah Toy-Ding and Tiffany Shields on using SMART on FHIR apps to ensure patients take their medicine as prescribed │ listen time: 10:10

Sarah Toy-Ding and Tiffany Shields of CommonSpirit Health answer questions about how their organization used a SMART health IT app on FHIR within the electronic health record (EHR) to support patients taking their medicine as prescribed.

Top 7 Health Care and Technology Blogs and Podcasts of 2019 (So Far)

To mark the halfway point of 2019, here’s a list of the top 7 most popular health care IT blogs and podcasts so far this year.

Ep. 130: Tim Putnam and Chelsea Bressers on Transforming Rural Health Care through Population Health Strategies | Listen Time: 14:33

On this episode of Perspectives on Health and Tech, Cerner's Chelsea Bressers talks to Tim Putnam of Margaret Mary Health about how population health strategies can help hospitals overcome the challenges of rural health care.

3 Lessons for Health Care Leaders on Using Real-Time Analytics to Improve Clinical Outcomes

When data is analyzed for immediate insights, it can be a powerful tool for providing smarter care. Here are three key insights from AdventHealth's Robert Altemose on leveraging real-time analytics for better patient outcomes.

6 Key Takeaways from the 2019 American Hospital Association Annual Membership Meeting

The annual American Hospital Association Membership Meeting offers a lens into the most pressing issues in health care.

Ep. 129: Dr. Steve Arendt and Dani Riecke on Establishing Best Practices for an Effective Antimicrobial Stewardship Program | Listen Time: 9:32

On this episode of Perspectives on Health and Tech, we’re joined by Cerner's Dr. Steve Arendt and Dani Riecke. They discuss antimicrobial stewardship guidelines that health care systems should follow to deliver better patient outcomes, reduce microbial resistance and decrease the spread of infections.

Ep. 128: Joanne Hatfield on Increasing Patient Safety Through Effective Opioid Stewardship Programs | Listen time: 9:32

On this episode of Perspectives on Health and Tech, we’re joined by Truman Medical Centers' Joanne Hatfield to discuss how the organization has found success with its opioid stewardship services.

5 Health Care and IT Leaders Share Their Thoughts on Reducing Physician Burnout

The World Health Organization's recent recognition of burnout as a syndrome puts a greater focus on the problem that is plaguing health care.

Ep. 127: Brian Eastwood on Using Technology to Empower Patients and Providers

On this episode of Perspectives on Health and Tech, we are joined by ReviveHealth's Brian Eastwood to discuss how technology can empower consumers to make health decisions and improve the patient-provider relationship.

Ep. 126: Janae Sharp on Tackling Physician Burnout with Data and Analytics

On this episode of Perspectives on Health & Tech, we are joined by Janae Sharp, health care editor at Sharp Index, her nonprofit dedicated to reducing physician suicide through awareness and data science. She is here to talk about the epidemic of physician burnout and steps that can be taken to reduce this serious problem.

3 Ways to Reduce Patient Turnaround Time and Improve Care Quality in Radiology Departments

With patient-centered care and real-time innovation more important than ever, radiology departments must focus on creating better health care experiences and outcomes.

Why Interoperability Progress is Significant for Nursing

In this Q&A, Becky Fox, chief nursing informatics officer at Atrium Health, discusses why interoperability is key to decreasing documentation burden, clinician and provider burnout, and improving the overall health care experience.

Ep. 124: Jen Fogel and Lisa Gulker on Building a Culture of Innovation in Nursing

On this episode of Perspectives on Health and Tech, we are joined by Cerner's Lisa Gulker and Northern Light Health's Jen Fogel. They discuss how nursing leaders can use technology to enhance care delivery, reduce nurse burnout and build a culture of innovation within their organizations.

Honoring the Profession of Nursing

Nurses Week (May 6-12) is an opportunity to reflect on the hard work and compassion of America’s 4 million nurses.

Why Health Care Organizations Should Make Patient Safety a Core Value

The concept of high reliability challenges health care organizations to make safety the primary priority and be persistent in continuous improvement.

How AI is Improving Clinical Workflows and Reducing Physician Burnout

Artificial intelligence (AI) can be used to improve physicians’ workflows while simultaneously contributing to burnout relief and prevention.

Perspectives on Health and Tech Ep. 119: Dr. William Holland and Dr. Lu de Souza on How Health Care Organizations Can Respond to Physician Burnout

On this episode of Perspectives on Health and Tech, we are joined by Dr. William Holland and Dr. Lu de Souza. They discuss the current state of physician burnout and what can be done to reduce the contributing factors.

9 Thought-Provoking Health Care Blogs to Read for Doctors' Day

In honor of Doctors' Day, here are nine thought leadership blogs that offer the physician's point of view on the latest health and technology topics.

Why Fatigue Management Is Key to Patient Safety

Fatigue is a workplace hazard that affects the health and safety of patients and health care providers. Here's what health care organizations can do to mitigate the risks.

How the EHR Can Improve Treatment of Sports-Related Traumatic Brain Injuries

Comprehensive tracking of sports-related traumatic brain injuries in the EHR can improve the quality of care and mitigate future health problems.

Creating a Diverse and Inclusive Workplace Culture: Q&A with Andrea Hendricks

Health care and HIT leaders who commit to a diverse and inclusive workplace are more likely to attract top talent, maintain employee satisfaction and even increase financial returns.

How Urgent Care Centers are Changing the Health Care Delivery Landscape

Retail clinics and urgent care centers are enjoying significant growth as patients seek health care venues that are both convenient and lower in cost.

Optimizing strategy and innovation in health system operations: Q&A with Catherine Shull Fernald of Christiana Care Health System

In this Q&A, Catherine Shull Fernald of Christiana Care Health System shares her expertise on the current and future state of health system operations and offers insights into how organizations can be more strategic and innovative in supporting their core functions.

Ep. 111: Andrea Hendricks on Creating a Diverse and Inclusive Workplace Culture

In this episode of the Perspectives on Health and Tech podcast, Andrea Hendricks, Cerner’s senior executive director of diversity and inclusion strategy discusses how the health care and health IT industries can cultivate more diverse and inclusive workplaces.

Combating Physician Burnout and Depression: Q&A with Dr. Lu de Souza

Cerner's Dr. Lu de Souza discusses the physician burnout epidemic, impacts it has on health care and solutions to the problem.

9 Concepts Shaping the Health Care Landscape in 2019

Changes to the health care landscape in 2019 offer possibilities and opportunities in the march toward smarter, better care that is higher quality, more efficient, affordable and personalized.

Achieving High Reliability in Health Care: A Q&A with Craig Deao

Although the health care industry is complex and full of potential hazards, a culture of high-reliability – operating for extended periods without serious accidents or catastrophic failures –is achievable for health care systems.

Engaging Patients with Technology: Q&A with Dr. Osama Alswailem of King Faisal Specialist Hospital and Research Centre

Mobile health tools and technology have potential to improve patient engagement and outcomes. In this Q&A, Dr. Osama Alswailem of King Faisal Specialist Hospital and Research Centre discusses how Saudi Arabia's major investment in health care is driving health care facilities to implement technology and electronic information systems.

Why Automated Anesthesia Medication Carts are Critical for Hospital Operating Rooms

The move to automated medication distribution in operating rooms has potential to increase patient safety, reduce lost patient charges, improve narcotic control and create more efficient workflows.

Intelligent EHRs: The Next Big Step in Radiology

The digitization of radiology data in the EHR has potential to improve outcomes and enhance the health care experience.

Ep. 104: Julie Watson on Behavioral Health in the Workplace

On this episode of The Cerner Podcast, Julie Watson, Chief Population Health Officer with Missouri Consolidated Health Care Plan, explains how addressing mental illness in the workplace can help employees live happier, healthier lives.

Why National Rural Health Day Is a Boost for Rural Care Needs

More than 60 million Americans live in rural communities. National Rural Health Day is an opportunity to celebrate the health care providers in these vibrant areas and address the unique health and care needs of rural populations.

6 Blogs on Improving Health Outcomes in Rural Communities

Health professionals, hospitals and clinics in rural communities across the nation deserve our praise for their collaborative, innovative and educational efforts to improve health. In honor of National Rural Health Day, here are six blogs on the importance of prioritizing technology that empowers these health care providers.

Perspectives on Value in Health Care

The health care industry can provide greater value for consumers with a focus on meeting the needs of the individual.

The Number One Way to Prevent Hospital Readmissions

More efficient follow-up visits can prevent disruptive, costly hospital readmissions.

DoD and VA Update: Early Results, Fine-tuning and Next Steps

Leveraging the expertise and insights of our partners and our commercial clients, Cerner is working to achieve more efficient interoperability for the DoD and VA – creating a single health record across more than 1,700 health care sites and a lifetime of seamless care for nearly 20 million Servicemembers, Veterans and their beneficiaries.

How Midterm Election Results Will Affect U.S. Health Care Policies

The outcome of the U.S. midterm elections on November 6 will have a direct impact on the accessibility and delivery of health care.

How KLAS’s Arch Collaborative is Improving Clinician EHR Satisfaction: Q&A with Memorial Health System's Dr. David Graham

The global KLAS Arch Collaborative provides health care organizations with accurate, honest and impartial feedback from EHR users.

Be Small, Be Bold

The unique challenges of working at a small, rural hospital can be overcome by being bold in technology, services, partnerships and processes.

Ep. 99: Salesforce’s Susan Collins on Integrating CRMs within EHRs

Susan Collins, vice president and general manager over health care and life sciences at Salesforce, explains how Customer Relationship Management – or CRM – systems can boost patient engagement.

The Role of Intelligence and Automation in Patient Accounts Management

Intelligence, automation, machine learning and big data are buzzwords we hear all the time now in health care. That’s because these concepts will have a powerful impact in how care is delivered over the next few years. In patient accounts management, they will automate traditionally manual work that will free up time for staff to focus on more complex issues or opportunities that will impact the bottom line.

Opioid Toolkit Announcement, Solutions Gallery Opening, Customer Relationship Management and More | #CHC18 Day 3

On Tuesday, Cerner CEO Brent Shafer used his keynote speech to announce our latest effort in combating the opioid crisis, the Solutions Gallery opened its doors to clients, partners and associates; and a full slate of sessions covered the most current issues in health care.

CEO Brent Shafer Announces Opioid Toolkit for Cerner Clients | #CHC18

Today in CEO Brent Shafer's 2018 Cerner Health Conference (CHC) keynote, he had a special announcement: In the coming weeks, Cerner will introduce a new suite of advancements intended to help our clients win the battle against the opioid epidemic. The Opioid Toolkit, which includes a number of resources, will be available to all Cerner clients.

Erik Weihenmayer, Cerner’s John Peterzalek, Revenue Management Symposium and More | #CHC18 Day 2

On Monday, we had a full day of sessions at the Revenue Management Symposium (RMS) and celebrated the official kick-off of the Cerner Health Conference (CHC) with a keynote address from adventurer and author Erik Weihenmayer and Cerner’s Chief Client Officer John Peterzalek.

Cerner Physician Community Meeting | #CHC18 Day 1

The 2018 Cerner Health Conference (CHC) kicked off with the Cerner Physician Community (CPC) meeting. Cerner's Chief Client Officer John Peterzalek discussed the idea of continuous advancement, the promise of AI in health care and what "smarter care" means to him.

How to Be a Modern-Day Pioneer: Q&A with Erik Weihenmayer

Erik Weihenmayer, adventurer, speaker, author and co-founder of No Barriers USA, discusses his “No Barriers” philosophy and what health care leaders can learn from him.

Leveraging Technology to Create a Complete Portrait of Risk in the Community

Work is needed to improve the quality of life and the high cost of care during the later years of life. With technology, we will manage chronically ill patients where they are, providing more improved engagement, higher quality of life, better outcomes and lower cost for our patient population.

Ep. 94: NRHA’s Alan Morgan on Overcoming Rural Health Care Challenges

NRHA CEO Alan Morgan discusses the challenges that rural health care providers face and how they can position themselves to overcome some of these obstacles in the future.

Leveraging Drug Price Transparency to Improve Patient Outcomes

Hospitals and health care systems can empower patients by adapting to the industry’s needs and consumer expectations of prescription price transparency.

Beating the Status Quo: How Hospitals Can Streamline Operations and Optimize Patient Care

In this blog, we explore tactics for helping physicians properly document care. This work can help improve a health care organization’s revenue.

How to Fall in Love with Your Hospital’s EHR

Many clinicians blame the EHR for everything that is wrong in the world of medicine today. In reality, EHR systems have brought major advances to clinical practice.

How Nurses Can Support a Culture of Patient Safety

From nurses to health IT specialists, we all must continue to work together to leverage innovative strategies that promote patient safety inside and outside the four walls of the hospital.

Ep. 92: TrendHunter's Jeremy Gutsche on Disruption and Change in Health Care

Jeremy Gutsche, keynote speaker at Cerner's 2018 Revenue Management Symposium and founder of TrendHunter.com, shares actionable ideas on how to adapt to change faster, and how it can set the stage for innovation and business transformation in any industry, and health care in particular.

4 Stories on Reducing Readmissions and Decreasing Average Length of Stay

Here are four stories on how hospitals and health systems are using software and technology to identify at-risk patients early and to proactively care for those patients in an effort to reduce ALOS and decrease readmission rates.

Ep. 90: Shawnee Mission Health's Andrea Hall & Christina Hiatt on the Power of Hybrid Clinics

Today, consumers are taking control of their own health and data, big brands are partnering and health systems are reacting to meet the needs of the patient. In some cases, the needs of the patient are addressed in the form of a hybrid clinic.

The rural health care challenge

Geography shouldn’t be a factor in the quality of a person’s health care — when rural hospitals can stay open, these communities not only survive, they and the rest of the country benefit.

Ep. 87: Salesforce's Dr. Josh Newman on the Benefits of CRM in Health Care

CRM began as simple contact management and sales force automation – an application for sales people to follow their contacts and manage their sales process. But as the business of selling shifted to creating happy, successful customers, companies needed more than just a sales tool. In this episode of The Cerner Podcast, we explore the intersection of health care and CRM.

Ep. 86: Atrium Health's Becky Fox on Optimizing the Nursing Workflow

In this episode of The Cerner Podcast, we’re joined by Becky Fox, chief nursing information officer and assistant vice president at Atrium Health. She discusses how her organization leveraged data and analytics during the optimization process and what training for nursing and clinical staff looked like.

Ep. 85: The Downtown Project's John Curran on Urban Planning, Public Health and Technology

As consumerism rises in the health care industry and urban planning adapts to the evolution of technology, there's a lot at stake for public health initiatives.

Ep. 84: Centrus Health's Chris Wilson on the Intersection of Population Health and Value-Based Care

In this episode of The Cerner Podcast, we’re joined by Chris Wilson, executive director at Centrus Health. He discusses the intersection between population health management, value-based care and incentives for health care providers and patients alike.

Tackling the Opioid Epidemic: Where to Begin

Introducing a few “can do now” projects that mitigate the inadvertent complicity of health care providers in the opioid epidemic, connect patients earlier to treatment and strive to prevent fatal overdoses.

What Payment Reform Means for the Future of Long-Term and Post-Acute Care

As the patient record becomes a commodity, it’s the analytics, the data warehouses and the connections that are going to define the winners in the future. Only a few HIT providers in today’s landscape are well-positioned to deliver this functionality to the providers who desperately need it.

The Impact of Shared Decision Making: Q&A with HealthDecision’s Dr. Jon Keevil

Today, arriving at a health care decision is more often highlighted to be a collaborative process between a clinician and patient – a process known as shared decision making (SDM).

Ep. 81: University of Missouri Health's Bryan Bliven on Improving Quality Performance in Health Care

In this episode of The Cerner Podcast, Bryan Bliven, chief information officer at University of Missouri Health, discusses the role associates with IT expertise can play across the health care spectrum, the impact they can have if positioned properly and how a quality improvement tracker can tie results into operations and employee reviews.

Pharmacy’s Critical Role in the IV Medication Therapy Process

Ep. 80: Memorial Hermann's Angie Massey & Paul Lampi on the Quadruple Aim

In this episode of The Cerner Podcast, we learn about Memorial Hermann Health System's work toward the Quadruple Aim: How they have built a population health strategy that aims to improve physician and patient experience while reducing costs.

4 Elements of Successful Health Information Technology Integration

These four factors are critical to the success and value of an organization’s health IT solutions: unwavering executive support, engaged clinical leadership, transparent communication and a responsive governance structure.

Ep. 79: Children's Mercy's Dr. Laura Fitzmaurice on Pediatric Medicine & Health Care Consumerism

In this episode of The Cerner Podcast, we're joined by Dr. Laura Fitzmaurice, the chief medical information officer and associate executive medical director at Children's Mercy. Dr. Fitzmaurice discusses how pediatric medicine is evolving in the face of health care consumerism.

4 Must-Read Stories and Blogs on Corporate Health and Well-being

Here are four blogs and stories that consider how employer-based population health management platforms can lead to a healthy, happy and productive workforce.

Understanding the Past, Present and Future of Pharmacoeconomics

Dr. Deborah Freund, professor at Claremont Graduate University, joins Cerner's Chief Medical Officer Dr. Jigar Patel to discuss the past, present and future of pharmaceconomics.

Ep. 77: Boston Children's Hospital's Dr. Eisenberg and Dr. Madden on Identifying Pediatric Sepsis

In this episode of the Cerner Podcast, we’re joined by Dr. Matthew Eisenberg and Dr. Kate Madden, both from Boston Children’s Hospital.

What Health Care Leaders Need to Know about Consumerism

Price transparency is just one piece of the health care consumerism puzzle. The best practices also encompass the appropriate time and place for financial conversations, eligibility for financial assistance or discounts, policies for serving patients who have unresolved accounts, topics that should be covered during routine financial discussions, and more.

7 Women Leaders in Health IT You Should Know

Health Data Management (HDM) recently released its annual list of Most Powerful Women in Healthcare IT. In this post, we highlight the achievements of seven hospital CIOs and IT executives who have made notable contributions within their respective organizations.

Ep. 75: HealthDecision's Dr. Jon Keevil on the Impact of Shared Decision Making

Today, arriving at a health care decision is a collaborative process between a clinician and patient, known as Shared Decision Making (SDM). HealthDecision develops a medical software platform of tools that support this collaborative process. In this episode of The Cerner Podcast, we’re joined by Dr. Jon Keevil, founder and CEO at HealthDecision.

5 Ways to Leverage a Clinical Decision Support System Today

By leveraging a wide set of tools in the electronic health record (EHR) – like analytics, machine learning, predictive models and rules engines – alongside evidence-based content, organizations can improve their clinical decision support capabilities.

How Health IT Empowers Nurses to Deliver Advanced Care

As the CNO at Truman Medical Center, Amy Peters has driven several technology advances in her health system and has been a strong advocate for nursing and innovation in care delivery. In this post, she details how health IT empowers nurses to deliver advanced care, with applied examples from TMC.

Ep. 74: Cerner's Amye Gilio on the Growth of Nursing Informatics

Historically, nursing informatics was the liaison between the clinical and technical side. Today, nursing informatics today is one of the industry's most powerful specialties.

Defining the Essential Clinical Dataset is a Game-Changer for Nurses

Regardless of what EHR an organization is using, documentation optimization is an issue that all health systems across the country are struggling with. Here’s where the essential clinical dataset (ECD) comes in.

Mental Health – It’s OK to Talk About It

Community mental health centers can not only help combat the stigma around mental illness, but also help improve patient outcomes for those who need care most.

Ep. 73: CAMH’s Dr. Damian Jankowicz on Transforming into a Data-Driven Organization

In this episode of The Cerner Podcast, we’re joined by Dr. Damian Jankowicz of the Centre for Addiction and Mental Health. Dr. Jankowicz discusses how CAMH has transformed itself into a data-driven organization through implementation of its clinical information system (CIS) as well as an enterprise data strategy.

Ep. 72: Dignity Health's Dr. Erine Erickson on Strategies for Successful EHR Implementation

In this episode of The Cerner Podcast, we're joined by Dr. Erine Erickson, regional chief medical information officer at Dignity Health. She discusses strategies for successful EHR implementation and optimization.

Five Considerations for Implementing a Care Management Strategy

The industry is at the beginning of transforming the way the care management system operates. Here are five key considerations.

Helping MHS GENESIS Evolve to Make Service Member Care Safer and More Efficient

An update about Cerner's progress with the deployment of U.S. Department of Defense's (DoD) new electronic health record, MHS GENESIS.

Serious Illness Strategies and the End-of-Life Experience

While medical advances have allowed many older adults to live longer, healthier lives, many are also living with multiple chronic and serious illnesses. This problem will require large-scale adoption of high-value, low-revenue innovations with dedicated expertise, persistence and ingenuity.

Patient Access in the World of Value-Based Care

In celebration of Patient Access Week (April 1-7, 2018), here are some considerations for preparing your own patient access strategy for the world of value-based care.

9 Can’t-Miss Blogs for National Doctors’ Day

In honor of Doctors’ Day, we have compiled nine blog posts that deliver a physician perspective on current health IT issues.

Getting Physicians Involved in the Business of Care and Revenue Management

The health care landscape is shifting rapidly, and a fundamental redesign of the approach to the business of care and revenue cycle management is critical to financial solvency of health care organizations.

7 Must-Read Stories on Patient Safety

In honor of Patient Safety Awareness Week, we have compiled seven stories, blogs and podcasts that speak to the important role health IT can play in impacting patient safety.

Creating a Better Experience for the Entire Military Health System

Health care delivery is complex, and change at this level of scale is never easy. To help mitigate this, the DoD has adopted the commercial best practice deployment strategy: incremental phasing, focusing on a smaller set of facilities first to work through issues and make adjustments to make the larger outcome better.

How Patient Data Can Empower Clinical Decision Support

In this post, we learn about MoodTrek™, a smartphone app designed to help manage depression alongside a therapy and treatment plan.

Ep. 60: Hazelden Betty Ford's William Moyers on Overcoming Addiction

Alcohol and drug addiction is a powerful illness that does not discriminate, gripping individuals and families across the world. In this episode of The Cerner Podcast, we're joined by William Moyers. William has spent the past two decades carrying the message of hope and healing to thousands of people using his own journey to inspire countless others to find help.

Ep. 59: Cerner's Paul Weaver on Applying UX Design to Health IT

Consumerism in health care is becoming a growing trend as the industry shifts from fee-for-service to valued-based care. People want convenient, affordable care and an improved patient experience. And while user experience is well established in other industries like aviation, manufacturing and e-commerce, it’s just now coming to the forefront in health care.

Ep. 56: Cerner's Don Bisbee on Device Connectivity

In this episode of The Cerner Podcast, Cerner's Don Bisbee discusses device connectivity, telehealth and consumerism in health care.

Elevating the User Experience Through Support

When evaluating a new electronic health record (EHR), an organization’s first consideration tends to center around the user experience: What will a new system mean for its clinicians? Will it enable more time with the patient? Will it result in more accurate recordkeeping and improved care delivery? How will the benefits stack up in comparison to the costs?

How Physicians Can Combat the Opioid Epidemic

In November, Dr. Jigar Patel hosted the Cerner Physician Community (CPC) Webcast as part of the ongoing CPC Webcast Series.

Ep. 54: Rogers Memorial Hospital's Brian Kay on Clinical Quality Improvement

In this episode of The Cerner Podcast, we're joined by Brian Kay, director of clinical effectiveness at Rogers Memorial Hospital, a behavioral health care hospital in Oconomowoc, Wisconsin. Rogers offers inpatient, residential, partial-hospitalization and intensive outpatient services for behavioral health conditions.

Leveraging the Patient Portal to Improve Patient Experience

Donna Hart has been with Cook County Health & Hospitals System (CCHHS) for over 20 years. She was also integral in launching the MyCookCountyHealth patient portal, designed to advance patient engagement. At HIMSS 2015, Hart earned a Health Information Technology Men & Women Award for her work in leveraging technology to enhance care. CCHHS also achieved HIMSS 7 EMR Adoption Model℠ status.

Ep. 52: Institute for the Future's Rachel Maguire on Future-Proofing Health Care

In this episode of The Cerner Podcast, we're featuring Rachel Maguire, research director for the Institute for the Future, a nonprofit think tank that helps organizations plan for the long-term future.

Data-Driven Decisions Empower Value in Health Care Systems

MedStar's Seth Krevat on Zero Harm Patient Safety Programs: The Cerner Podcast, Ep. 49

On this episode of The Cerner Podcast, we hear from Dr. Seth Krevat, assistant vice president for Safety at MedStar Health and a faculty associate at MedStar Health’s National Center for Human Factors in Healthcare.

How Mobile Technology Can Impact Care Team Communications

The advent of the smartphone has changed everything – from the way we do business to the way we communicate with one another. Thanks to the ubiquity of mobile phones and apps, easy access to information is now the law of the land: Consumers expect it and businesses require it.

How Hospitals can Benefit from a LEAN Model

LEAN thinking is making its way into the healthcare industry. What does adopting a LEAN management practice mean for a healthcare system? In this blog, we’ll dive into a few of the key LEAN strategies that any healthcare organization can think about adding to their quality improvement program.

Advancing Pediatric Care Through Health IT: 4 Must-Read Stories

Sometimes, it can be easy to think of children as little adults, especially when it comes to a clinical setting – but they think, act and heal differently. They require specialized care that spans the critical foundational period of their lives. The treatment of pediatric illness and trauma is critical to the psychosocial and developmental needs of our future generations. Here are four stories demonstrating how customized health IT solutions can meet the unique requirements of pediatric care.

Dr. Will Stadler on America's Opioid Crisis and Opioid Epidemic

In this episode of The Cerner Podcast, we discuss how health care providers can combat the opioid crisis. Listen here.

Using Big Data to Advance the Athletic Training Industry

With sports medicine, athletic trainers and data analytics, athletes are improving their health outcomes. Read how here.

#CHC17 Day 1 Recap: Cerner Physician Community Meeting

Day 1 of the Cerner Health Conference 2017 kicked off with the Cerner Physician Community meeting. Read our recap here.

Future of Pediatric Care: Children's National's Dr. Kurt Newman

Dr. Kurt Newman, President and CEO of Children's National, discusses how children require a different type of care. Read the interview.

Interoperability, Behavioral Health and More | CHC17 Sessions

These sessions at CHC 2017 explore how health care organizations can make health plans unique to each patient. Check out the list!

Creating a Roadmap to Achieving Community-integrated Health

What is community-integrated health? Here, we give a definition and strategies to achieve it. Read on!

EHR Optimization And Evidence-Based Medicine | CHC17 Sessions

These four clinical sessions at CHC 2017 explore ways to improve the quality and efficiency of health care. Check out the list!

Care Coordination, Community Health and More | CHC17 Sessions

These sessions at CHC 2017 explore ways to optimize population health outcomes to tools. Check out the list!

Bill Copeland's Perspective on Provider-Sponsored Health Plans

In this episode of The Cerner Podcast, we discuss how provider-sponsored health plans are gaining momentum. Listen here.

Dr. Neeli Bendapudi on Consumerism in Health Care

In this episode of The Cerner Podcast, we discuss how organizations can engage with consumers. Listen here.

5 Essential Principles of Alignment for Health Care Organizations

Strategic alignment is about forging a path toward a business partnership. Read here for five essential principles of alignment.

How Hospitals Can Achieve Optimal Nurse Staffing

Optimal nurse staffing is not about overstaffing or understaffing – it’s about having an investment strategy. Learn more here.

Where Does Emotional Design Fit in the Health IT Industry?

If we're going to wield the powers of emotionally centered design, we need to understand it better. Learn about this UX tenet here.

The University Hospital of Ghent - A New, Forward-Looking EHR

We’re proud to announce that the University Hospital of Ghent (UZ Gent) has entered into partnership with Cerner for the implementation of a fully integrated electronic health record (EHR).

Engaged Empathy in Health Care

Priti Lakhani talks about empathy in healthcare.

5 Ways to Align for Long-Term Post-Acute Care Success

Here are five ways health care organizations can align for Long-Term and Post-Acute Care (LTPAC) success. Read here.

Paul Seale on the Importance of Business Continuity Planning

On this podcast, we discuss the critical component in optimizing your health care business continuity plans. Listen now.

Robert Diamond on Implementing Electronic Physician Documentation

In this episode of The Cerner Podcast, we discuss how to ensure a successful physician documentation implementation. Listen now.

Workplaces Can Benefit From a Mental Health First Aid Program

You can foster mental health awareness by providing mental health education and supportive services within the workplace. Learn more.

Leading Nursing Into the Future

In this blog, we explain how collaboration in nursing helps organizations drive fundamental cultural change and improve care.

How Data Analytics Can Impact Small Community Health Care Systems

We examine how data analytics can increase operational efficiencies to improve patient outcomes in small hospitals. Read more.

Putting Physicians at the Center of Technology

On this blog, we shed some light on how physician-centered initiatives can positively impact patient outcomes.

Greg Kuhnen on the Impact of Consumerism In Health Care

In this episode of The Cerner Podcast, we discuss interoperability, patient engagement and consumerism in health care. Listen here. 

Dr. Roy Schoenberg on the Impact of Telehealth

On this podcast, we discuss virtual care and the impact telehealth has on clinical effectiveness, efficiency and workflow implications.

Why We Need Customer Service at a Hospital Level

More consumers are looking for health care providers that offer them the best customer experience for their money and needs. Read more.

5 Cerner Blogs that Every Physician Needs to Read

We’ve compiled a roundup of Cerner.com blogs that deliver a physician perspective on current health IT issues. Read them here.

Saving Lives Through Sepsis Surveillance

The St. John Sepsis Surveillance Agent uses cloud computing with data analytics to screen and activate on high-risk patients.

Creating a Culture of Clinical Transformation

Collaboration is helping drive fundamental cultural change and improve care. Learn more here.

Nancy Birschbach on Opening Doctors' Notes to Patients

In this episode of The Cerner Podcast, we discuss the opportunities and challenges of opening notes to patients. Listen now.

Leading Sustainable Change: The Secret Sauce — Values

Today, many clinicians are conflicted between their values for patient-centered care and the focus on financial and business issues. 

Healthcare Industry, or Consumer Health Industry?

Our industry is diligently working to understand and address the evolution of the health care consumer. Read more.

UX Design in Health Care: Where it Intersects and the Future

User Experience (UX) plays a critical role in health care and health IT. Learn more here.

The Opioid Epidemic and Integrating PDMP Data in Clinical Workflow

Integrating PDMP into the EHR system can reduce opioid overdoses and help save lives. Learn more!

Hybrid Clinical Documentation Improvement and Responsibilities

CoxHealth, the first to use Cerner's CDI solution, has experienced efficiency and additional revenue. Learn more here.

Leading with Intent

Deborah J. Bowen, President and CEO of Cerner industry partner ACHE, shares her thoughts on what it means to lead with intent.

Connecting LTPAC Organizations To Acute Care Settings

Three Cerner clients share insight into their experience connecting long-term and post acute care organizations to acute facilities.

The Power of Crossing Boundaries

Harvard professor Willy Shih discusses disruption in the marketplace and the benefits of silo-free thinking to drive innovation.