Health System Operations

Ep. 225: Addressing healthcare workforce challenges

In this episode, Dick Flanigan, senior vice president, Cerner, is joined by Nate Shinagawa, FACHE, chief operating officer, Banner Ocotillo Medical Center. They discuss healthcare workforce trends and how organizations can implement strategies around retention, clinician burnout and more.

Ep. 224: What does it take to be a real-time health system?

In this episode, Bob Robke, vice president, real-time health system and clinical products, Cerner, is joined by Lisa Gulker, senior director, health system operations and clinical surveillance, Cerner. They discuss COVID-19’s impact on how health system leaders use real-time and predictive data and the challenges of managing scarce and expensive resources to address growing health needs. 

5 elements of a successful learning strategy

Prioritizing a robust learning strategy is essential to ensure end users are comfortable with the electronic health record (EHR), efficient in their workflows and spending as much time as possible caring for patients. In this blog, we’ll share five elements to consider as you work to develop a data-driven, end-to-end learning approach for your organization.

Ep. 217: Cerner Health Forum ‘21 preview - A healthier bottom line | Listen time: 5:19

In this episode, we share a sneak peek of a conversation around delivering a healthier bottom line and what to expect at Cerner Health Forum 2021.

Ep. 215: Cerner Health Forum ‘21 preview - Improving clinician efficiency and operational excellence | Listen time: 12:04

In this episode, we share a sneak peek of a conversation around enhancing the provider and patient experience and what attendees can expect at Cerner Health Forum 2021.

Understanding the value of nursing care through data and technology

With the right data in the right place at the right time, we can make more informed decisions in care delivery and operations – providing more value and better outcomes.

The 4 cybersecurity resolutions every care provider should make in 2021

A strong cybersecurity posture is a critical part of delivering the highest quality care and operating efficiently.

Executive Q&A: Transforming the post-COVID-19 revenue cycle

Revenue cycle leaders share their thoughts on the future of consumer engagement, accelerating opportunities with partners and the post-pandemic outlook.

Q&A: Addressing health care cybersecurity concerns

The disruption of the COVID-19 pandemic has increased network vulnerabilities and propelled the growth of cyberattacks across the health care industry.

Managing COVID-19 operational challenges in health care

Health care providers are using data and tech tools to strategically schedule their workforce and help avoid a staffing shortage during the pandemic.

Improving operational performance with ERP technology

Enterprise resource planning (ERP) solutions can help health organizations focus and align crucial areas such as financials, supply chain, grants, payroll and human resources.

Q&A: What are the benefits of real-time location tracking in health care?

Real-time location systems can be a powerful tool to streamline hospital operations and increase visibility.

Q&A: How can health systems adapt to the unique challenges of COVID-19?

Linda Reed of St. Joseph's Health in New Jersey shares how her organization is tackling the demands of providing care amid the COVID-19 crisis.

Cerner and Fortified Health Security join forces to protect health systems from cyber risks

A managed security service provider (MSSP) can help health care systems tackle the challenges of protecting patients, clinical outcomes and financial resources from cybersecurity threats in standard operating times and in periods of higher risk, such as the COVID-19 pandemic.

Why kindness, communication and transparency are keys to your pandemic response

Paul Kempinski of Children's Mercy in Kansas City, Missouri discusses his team's pandemic response and how children's hospitals can support their communities during this outbreak.

Responding to the COVID-19 health care surge

As the world navigates COVID-19, health care organizations must prepare for a surge of new patients.

Promoting physician wellness during a pandemic

As physicians and health care teams around the world find themselves facing the unprecedented challenge of COVID-19, the topic of how we care for our caregivers is more important than ever.

Op-Ed: Health Care Is Too Important To Stay The Same

Cerner CEO Brent Shafer shares his thoughts on the importance of interoperability and the ONC ruling

Ep. 169: How streamlining nursing documentation can help health systems provide safer care | Listen time: 12:00

In this episode, Cerner’s David Wilcox talks to Teresa Freeman, vice president, chief nursing officer and chief clinical informatics officer for West Tennessee Healthcare.

Ep. 165: An early look: How will the 2020 election impact health care policy? | Listen time: 15:05

In this episode, Dick Flanigan, senior vice president of ITWorks at Cerner, talks to Meg Marshall, Cerner’s senior director of public policy and government affairs, about how the presidential election might impact health care legislation.

Ep. 163: Can agile methodology improve health care? | listen time: 16:38

In this episode, we talk to Sherri Hess, chief nursing informatics officer at Banner Health.

Fighting cybersecurity attacks with endpoint detection and response

Cyberattacks are a serious, increasing threat to clinicians' efforts to provide the care that matters most.

Ep. 153: Do moon phases really impact health care? | listen time: 14:02

In this episode, we’re joined by Nate Kelly, senior director and GM for Health Networks at Cerner.

Ep. 144: How to improve your health care organization’s learning and development strategy │ listen time: 11:45

On this episode, Darren Nipper of Cerner Learning Services talks to two leaders from St. John’s Health in Jackson, Wyoming: Chief Information Officer Lance Spranger and Susan Freeze, a registered nurse and informatics analyst.

Why the ONC Information Blocking Rule Is a Good Sign for the Future of Health Care IT

The ONC's proposed rule on information blocking is a significant step toward the open and appropriate flow of electronic health information.

Ep. 125: Robert Altemose on Using Real-Time Analytics to Improve Clinical Outcomes

On this episode of Perspectives on Health and Tech, we’re joined by AdventHealth's Robert Altemose. He is here to discuss how moving from retroactive to near and real-time data analytics can empower clinicians to provide a higher quality of care.

Achieving Operational Excellence in Community Hospitals

A focus on culture and communication is helping community hospitals overcome the significant hurdles and weighty financial burdens of the business of health care.

Strengthening Health Care Cybersecurity with the National Institute of Standards and Technology Framework

As security threats continue to rise, health care organizations should align their data protection measures with the NIST framework, a set of best practices, standards and recommendations to aid in improving cybersecurity measures.

6 Blogs That Show How Health Care Consumerism is Changing Patient Access

In honor of Patient Access Week (March 31-April 6), here are six blogs that examine the connection between consumerism and Patient Access.

The Evolving Role of Patient Access in the Pursuit of Exceptional Patient Experiences

With an industry-wide focus on consumerism, many health care organizations are looking to transform the patient experience starting with Patient Access, the first and one of the most frequent contact points in health care.

5 Ways Health Systems Can Use Customer Relationship Tools to Improve Health Outcomes

As health care consumers expect a more personalized experience, organizations are implementing and learning to use tools that enable them to best understand, care for and retain patients and customers.

Perspectives on the Changing Nature of the Business of Health and Care

As AI, consumerism, data science, increasing partnerships and more shift the business of health and care, organizations must embrace new ideas and technology to stay competitive.

Why Health Care Systems Should Adopt a Clinically Driven Revenue Cycle

In the world of value-based payment models, a Clinically Driven Revenue Cycle can lead to faster, more accurate and increased reimbursements, and reduce financial loss.

4 Key Health Care Takeaways from the U.S. State of the Union Address

In his State of the Union address, President Trump covered health care topics including prescription drug costs, price transparency and tackling the opioid crisis.

9 Concepts Shaping the Health Care Landscape in 2019

Changes to the health care landscape in 2019 offer possibilities and opportunities in the march toward smarter, better care that is higher quality, more efficient, affordable and personalized.

6 Ways the SUPPORT Act Impacts Health Care IT in the Opioid Epidemic

The Substance Use Disorder Prevention that Promotes Opioid Recovery and Treatment (SUPPORT) for Patients and Communities Act is a significant step in combating the opioid crisis. Here are six ways it will impact and provide opportunities for the health care IT industry.

Access to Care: Regulatory Directions for Rural Health

The state of the Affordable Care Act, and the decisions of state and federal elected officials, play an important role in the current and future regulatory path for rural health.

CEHRT and its MACRA and QPP Implications for Eligible Clinicians

As the concept of CEHRT expands, health care providers and clinicians need to ensure compliance for their organizations.

Transforming Health Care Through Change Management: A Q&A with Jeremy Gutsche

Discover how businesses can adapt to change and how change can be a catalyst for innovation and business transformation in any industry.

Ep. 92: TrendHunter's Jeremy Gutsche on Disruption and Change in Health Care

Jeremy Gutsche, keynote speaker at Cerner's 2018 Revenue Management Symposium and founder of TrendHunter.com, shares actionable ideas on how to adapt to change faster, and how it can set the stage for innovation and business transformation in any industry, and health care in particular.

Building a Successful Leadership Structure in a Health Care Organization

How can we construct our IT management “family” to avoid an accountability challenge that gets more acute with every new technological development, the extension of the health systems across multiple venues and new lines of service, and zero-sum scenarios like those above? And which executives should take on that parental role and be genuine “chiefs,” with a place in the C-suite and a voice in governance?

Ep. 86: Atrium Health's Becky Fox on Optimizing the Nursing Workflow

In this episode of The Cerner Podcast, we’re joined by Becky Fox, chief nursing information officer and assistant vice president at Atrium Health. She discusses how her organization leveraged data and analytics during the optimization process and what training for nursing and clinical staff looked like.

How the Internet of Things Can Boost Care Team Efficiencies

It's up to health care leadership and IT system providers to understand where connectivity fits in the future of their organizations and how it can accelerate more innovative care delivery.

Ep. 78: Virginia Commonwealth University's Dr. Colin Banas on the Rise of Mobile Technology in Health Care

In this episode of The Cerner Podcast, Dr. Colin Banas, chief medical informatics officer at the VCU School of Medicine, discusses what a mobile technology strategy looks like in a health care setting.

Preparing for Successful Organizational Transformation

Transformation is an organizational competency grounded in the ongoing ability of its people to fundamentally adapt to a constantly changing competitive environment. Today’s health care leadership must understand how to pivot and adapt in a way that allows for sustained financial and operational success.

Patient Access in the World of Value-Based Care

In celebration of Patient Access Week (April 1-7, 2018), here are some considerations for preparing your own patient access strategy for the world of value-based care.

Getting Physicians Involved in the Business of Care and Revenue Management

The health care landscape is shifting rapidly, and a fundamental redesign of the approach to the business of care and revenue cycle management is critical to financial solvency of health care organizations.

How Health Care’s Regulatory Landscape is Shifting in 2018

As the Trump administration closes out its first full year in office and moves into a new year, we’re taking a look at the many updates to U.S. health care policy.

Ep. 55: Cerner's Meg Marshall on 2018 Regulatory Changes, Trends and Updates

In this episode of The Cerner Podcast, Meg Marshall helps us understand these moving pieces and what they mean for the health care industry.

Deep Dive: ONC Draft U.S. Core Data for Interoperability

On Jan. 5, 2018, the Office of the National Coordinator (ONC) released two draft documents that promise profound impact on the activities and priorities of Health Information Networks (HINs), provider organizations that participate in them and the vendors that work with both to provide health IT (HIT) services.

How Hospital Leaders Can Prepare for BPCI Advanced

The Centers for Medicare and Medicaid Services (CMS) just announced a new Alternative Payment Model (APM) on Jan. 9, 2018, that not only reaffirms CMS and this administration’s commitment to a continued march toward value-based care (VBC), but also the continuation of bundled payments as a viable APM option.

Ep. 52: Institute for the Future's Rachel Maguire on Future-Proofing Health Care

In this episode of The Cerner Podcast, we're featuring Rachel Maguire, research director for the Institute for the Future, a nonprofit think tank that helps organizations plan for the long-term future.

How Health Care Systems Can Prepare for 2018 Regulatory Updates

When was the last time there were people dancing at work? I remember seeing some sweet dance moves in 2014 when Centers for Medicare and Medicaid Services (CMS) announced it was going to push the transition from International Classification of Diseases ninth revision (ICD-9) to ICD 10th revision (ICD-10) for the billing of diagnosis and procedures for one more year.

Standards-Based APIs Are a Good Starting Point for 21st Century Cures

At the Office of the National Coordinator (ONC) Annual Meeting, Dr. Don Rucker, the National Coordinator for Health Information Technology, highlighted the importance of the 21st Century Cures Act (the Cures Act) in improving interoperability.

Kansas State Department's Dr. Susan Mosier on the Future of Medicaid: The Cerner Podcast, Ep. 48

At the state level, there’s a lot of talk around health care reform and what it means for Medicaid, as well as some discussion around how Medicaid ties into population health management and social determinants of health.

Cures Act Deep Dive: Electronically Accessible Health Information

From Thursday, November 30 through December 1, the Office of the National Coordinator for Health IT (ONC) will hold its Annual Meeting in Washington, DC. One of the hottest topics will be the upcoming release of the draft of Trusted Exchange Framework and Common Agreement (TEFCA) that will lay the groundwork for nationwide interoperability between networks.

The ONC's Dr. Donald Rucker on the Cures Act and More: The Cerner Podcast, Ep. 46

In this episode of The Cerner Podcast, we're joined by Dr. Donald Rucker, the national coordinator for Health Information Technology. The ONC is considered the beating heart of American health care policy, and one of its primary platforms is the promotion of nationwide health information exchange to improve health care.

Physician IT Governance and Patient-Focused RCM | CHC17 Day 2

On Day 2 of CHC 2017, we covered physician IT governance, creating a patient-focused revenue cycle and the opioid crisis. Read here.

Preparing for Tomorrow’s Revenue Cycle, Today | CHC17 Sessions

These five revenue cycle management sessions at CHC 2017 explore how organizations can successfully manage their business. Read here.

Graham-Cassidy Bill Falls - Innovation is Core to Health Reform

In this blog, we unpack the continuous Republican effort to repeal and replace the Affordable Care Act. Read on!

Midland Memorial's Bob Dent on Predictive Analytics

In this episode of The Cerner Podcast, we discuss how health care providers can combat the opioid crisis. Listen here.

Dr. Doug Fridsma on the Future of Health Care:

In this episode of The Cerner Podcast, we discuss how health care is evolving. Listen here.

Meaningful Use in 2018 and 2019: Planning for the Future

We explore the landscape of MU in 2018 and 2019, including requirements, what to expect and how to prepare. Read more here.

Lori Johnson on Meaningful Use Stage 3

In this episode of The Cerner Podcast, we discuss meaningful use stage 3 and attestation. Listen here.

5 Blogs on the Opioid Crisis and Impact on the Health Industry

These five blogs dive into this crisis and what the health care industry can do about it. Check out the list.

Alternative Payment Models - The MACRA Quality Payment Program

With the passage of MACRA, learn how alternative payment models are propelling health care towards value-based care.

18 MACRAnyms You Should Know

These 18 "MACRAnyms" will help you navigate frequently used terms surrounding MACRA and value-based care programs.

Health Care Organizations Prepare for Meaningful Use Stage 3

In this episode of The Cerner Podcast, we discuss how you can prepare for Meaningful Use stage 3. Listen here.

Dr. Kavita Patel on How Policy is Shaping New Models of Care

In this episode, you’ll find out how policy is shaping health care IT and new models of care. Listen to The Cerner Podcast for more.

Information Blocking Applied to Health IT Suppliers - Part 2

In part 2 of this blog, we explore how information blocking applies to HIT developers as it relates to the 21st Century Cures Act.

Provider Information Blocking and Attestation - Part 1

In part 1 of this blog, we explore how information blocking applies to HIT developers as it relates to the 21st Century Cures Act.

Dawn Ross on Regulatory Changes in the Health Care Industry

In this podcast, we discuss how organizations can decipher the new rules and adapt to this ever-evolving marketplace.

What Now for ACA?

While the ACA lives to see another day, there are critical issues that require attention. Learn more about policy on our blog.

What to Know with Changes Coming to Meaningful Use

Regarding health IT-related federal policy, what will happen with meaningful use (MU)? Read more.

Current Political Administration's Impact on Health Care

In this episode of The Cerner Podcast, we discuss the impact of the Trump administration on health care policy. Listen now.

Janet Marchibroda on Expectations with the New Administration

In this episode of The Cerner Podcast, we discuss policy updates during the first month of the Trump administration. Listen now.

What to Watch for From HHS Secretary Tom Price

Everything you need to know about what to expect from new Health and Human Services Secretary Tom Price. Read here.

Healthcare Should Embrace Consumer-Centered, Proactive RCM

Consumerism is no longer a buzzword – it's a part of our healthcare ecosystem. Read more here.

How the ACA Repeal Impacts MU, MACRA and 21st Century Cures Act

We take a deep dive into what a repeal of Obamacare would look like for current health care policy. Read here.

Children's National Expands IT Platform with Cerner Revenue Cycle

Children's National modernizes its revenue cycle management. Read here.

5 Things to Watch for as the Inauguration Unfolds

Meg Marshall, senior director of public policy for Cerner, discusses some actions the new Trump administration might take. Read more.

Putting the Puzzle Together for Health Care in 2017 and Beyond

Meg Marshall, senior director of public policy for Cerner, discusses the new Trump administrations's approach to health care.

Tuality Healthcare’s End-User Success Through Information Tech

Cerner helps client, Tuality Healthcare, get recognized for "Best Medium-Sized Hospital IT Department." Learn more!

Health Reform and the Trump White House: Stakeholder Implications

The election of Donald Trump as president has many implicaitons regarding health care and health reform. Learn about them here!

Election 2016 to Establish the Direction of Health Care for Future

Meg Marshall, senior director of public policy for Cerner, discusses health care policy and the direction it is heading. Learn more!

MACRA QPP Final Rule – Reasons to Keep Your Head and Stay Focused

In the MACRA Quality Payment Program rule, CMS provides Eligible Clinicians participating in 2017 with options. Learn about them now!