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Improving health equality and equity through digital innovation

From policymaking to coproduction, creating impactful change in the community

by Oracle Cerner

Published on 7/20/2022
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In this episode – recorded at Oracle Cerner European Collaboration Forum 2022 – an expert panel in the field of health and care disparities discuss their views on the opportunities to remove systemic barriers to health equality and thereby improve health equity through digital innovation.


  • Dr. Jessica Allen, deputy director, UCL Institute of Health Equity, UK

  • Dr. Khyati Bakhai, GP partner, Bromley by Bow Health Partners, London, UK

  • Esther Gathogo, performance improvement leader, Oracle Cerner, UK, host

  • Lottie Moore, policy manager, Public Policy Projects, UK, host

Notable quotes

“The litmus test for any new policy is to see how it affects people from a vulnerable background. If you’ve got it right for them, you’ll get it right for the rest.” – Dr. Khyati Bakhai

“We have local governments who think even if national government isn’t doing the kind of health equity impact assessments — the redistributions — we’d recommend, that we can do a lot locally and in partnership with communities, in partnership with businesses, and in partnership between the NHS and local government.” – Dr. Jessica Allen
“Coproduction is really about working in a way that brings all stakeholders together on an equal level with the premise that everyone has something to give. It’s thinking about your patient population not as a burden but as an asset.” – Dr. Khyati Bakhai

Hear them discuss:

  • How do you capture qualitative data that’s not always captured in a dataset, and how do you think policymakers should respond to it? How should it be incorporated into a health and equality strategy? (3:03)

  • What are your thoughts on macro-policymaking and the process of making an impactful change in the community? (7:00)

  • Considering coproduction, how do you involve the community, in a practical sense, to design a service that they will use and actually reap benefits from? (10:35)

  • Based on a social determinants of health approach, how do you identify the priorities within a population to address the barriers to achieving health equity? (12:45)

  • Since COVID-19, awareness of digital inclusion has grown because people might not have access to the tools they need. How do you bring digital innovation into this space as well? (16:53)