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Ep. 162: Increasing health care consumer engagement with patient portals | listen time: 7:53

Published on 1/7/2020

In this episode, we’re joined by Dr. Srinivasan Suresh, vice president, CIO and CMIO at UPMC Children's Hospital of Pittsburgh. He answers these questions:

  • What are the technological and strategic advances that have brought us to where we are today with patient portals?
  • How have personal health records changed the way health care providers engage consumers in the pediatric setting?
  • What are the largest barriers that hospital administrators experience when implementing patient portals and other engagement tools? How can they overcome these challenges?
  • How are health care leaders working to further improve interoperability and usability?
  • How will personal health records be used to further enhance care and communications in the future?

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