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Ep. 131: Jennifer Waterbury and Mark Hiller on overcoming the challenges of bundled payments in health care │ listen time: 7:37

Published on 7/2/2019

In the transition from fee-for-service to value-based care, providers are embracing bundled payment models. Health care providers are reimbursed based on the expected costs for an episode of care, which comprises all services the patient receives to treat a medical condition within a specific time period. 

In this episode, we’re joined by leaders from two organizations. Jennifer Waterbury is senior bundled payment engineer for AdventHealth, a health care system with facilities in nine states. Mark Hiller is vice president of bundled payment services at Premier, a health care improvement company that unites approximately 4,000 U.S. hospitals and health systems, and 165,000 other providers and organizations.

On the podcast, Jennifer and Mark tackle these questions:

  • Why are episode-based care delivery models and bundled payment programs significant?
  • How did the AdventHealth team convince hospital staff to buy in as it implemented these new processes? What was it like to retrain employees?
  • Why should health care organizations standardize their data and implement a real-time analytic tool for bundled payments?

  • What obstacles does a multi-hospital system like AdventHealth need to overcome to ensure the financial and operational success of an episode-based care model?
  • Will we see any major developments in the coming year, in five years or in the next generation?

Listen to the full podcast below, and click here for previous episodes of Perspectives on Health and Tech.

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