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    Ep. 87: Salesforce's Dr. Josh Newman on the Benefits of CRM in Health Care

    CRM began as simple contact management and sales force automation – an application for sales people to follow their contacts and manage their sales process. But as the business of selling shifted to creating happy, successful customers, companies needed more than just a sales tool. In this episode of The Cerner Podcast, we explore the intersection of health care and CRM.

    https://www.cerner.com/perspectives/episode-87-josh-newman

    Awards

    Building a Successful Leadership Structure in a Health Care Organization

    How can we construct our IT management “family” to avoid an accountability challenge that gets more acute with every new technological development, the extension of the health systems across multiple venues and new lines of service, and zero-sum scenarios like those above? And which executives should take on that parental role and be genuine “chiefs,” with a place in the C-suite and a voice in governance?

    https://www.cerner.com/perspectives/building-a-successful-leadership-structure-in-a-health-care-organization

    Awards

    Cerner Achievement and Innovation Award Winners Honored at the 2018 Middle East Collaboration Forum

    On May 8, Cerner Middle East & Africa celebrated the seventh edition of its annual Achievement and Innovation Awards by honoring clients across the Middle East for their most rewarding health care technology adoptions in five categories: Consumer Experience, Support Services, Population Health Management, Clinical Decision Support and User Experience.

    https://www.cerner.com/perspectives/cerner-achievement-and-innovation-award-winners-honored-at-the-2018-middle-east-collaboration-forum

    Awards

    What Health Care Leaders Need to Know about Consumerism

    Price transparency is just one piece of the health care consumerism puzzle. The best practices also encompass the appropriate time and place for financial conversations, eligibility for financial assistance or discounts, policies for serving patients who have unresolved accounts, topics that should be covered during routine financial discussions, and more.

    https://www.cerner.com/perspectives/what-health-care-leaders-need-to-know-about-consumerism

    Awards

    Cerner and Uniform Data System for Medical Rehabilitation Create Standardized Integration

    Cerner announced a collaborative agreement with Uniform Data System for Medical Rehabilitation (UDSMR) to advance technology in the rehabilitation market, beginning with the development of a centralized and standardized integration between their solutions designed to improve workflows for inpatient rehabilitation facilities.

    https://www.cerner.com/perspectives/cerner-and-uniform-data-system-for-medical-rehabilitation-create-standardized-integration

    Awards