What Health Care Leaders Need to Know about Consumerism
Price transparency is just one piece of the health care consumerism puzzle. The best practices also encompass the appropriate time and place for financial conversations, eligibility for financial assistance or discounts, policies for serving patients who have unresolved accounts, topics that should be covered during routine financial discussions, and more.
https://www.cerner.com/blog/what-health-care-leaders-need-to-know-about-consumerism
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