CommunityWorks empowers rural health care organizations to accomplish tasks with fewer resources and keep up with the ever-changing health care landscape.
Approximately 51 million Americans live in rural areas and depend upon the hospital in their community. That’s roughly one in every six Americans – and yet, as rural hospitals face more and more closures, residents in those communities have increasingly limited options for health care. Today’s rural health care providers are fighting to stay in business. For many of the physicians and clinicians at these hospitals, the battle is personal, since they likely know the patient. They could be providing care for a neighbor, a coworker or a relative.
Lakes Region General Hospital (LRGH), a community care facility in Laconia, New Hampshire, faced troubling conditions before its Cerner revenue cycle implementation in April 2017. There was a complete turnover in c-suite leadership, and to make matters worse, it had only 10 days cash on hand. Fortunately, through comprehensive risk analysis, dedicated project management and collaboration between its project team and Cerner’s, LRGH not only kept its doors open, it stabilized its discharged not final billed (DNFB) a mere eight weeks post-implementation.
LEAN is a structured way to solve problems that cause waste in a system. It’s about listening to your customers, engaging them in what they value, and meeting their expectations. Today, industries around the globe have adopted “LEAN management” and “LEAN thinking” practices. Many industries have contributed to what we know as LEAN today, such as Toyota and several others in the automotive industry. Using the Lean philosophy can improve quality of care and reduce errors within our complex healthcare systems.
A few years ago, just as I was starting a new role as care coordinator at Henry Community Health (HCH), an Accountable Care Organization (ACO), I was asked to consult with a patient who was causing some frustration for our clinicians and the pharmacy team. This patient was always out of her medicine before she was supposed to be, and she was calling the office or the pharmacy constantly.
Critical access hospitals are often the lifebood of rural areas in the United States. Pagosa Springs Medical Center (PSMC) in southwestern Colorado says one of its major arteries is its Cerner electronic health record. “It is necessary to serve the growth of our organization,” said PSMC CEO Brad Cochennet. “We grew 30 percent the year we turned on Cerner, and 40 percent the year after that. We would be really struggling if we weren’t on Cerner.” Some of that growth came, literally, overnight. PSMC, a Cerner CommunityWorks client, was on paper until the stroke of midnight Feb. 17, 2014. PSMC implemented Cerner – and immediately became a HIMSS Stage 6 Hospital. From its Level Four Trauma Center to its billing office, everything at PSMC is integrated. The hospital, its rural health clinic and everyone who provides care at the health system can now all access patient information in real time: visiting specialists, PSMC employed physicians, PSMC pharmacists, and the area nursing home.
Oklahoma State University (OSU) is uniquely transforming health care through the establishment of OSU’s Center for Health Systems Innovation (CHSI). CHSI’s mission is to transform rural and Native American health through the implementation of innovative care delivery and information technology solutions.
Every health care organization generates data – usually, more data than anyone knows what to do with. The key to unlocking the power of data and transforming it into actionable information is in analytics. Data analytics can be especially useful when it is declassified and aggregated from a variety of institutions and used to identify patterns and trends. Taking the data that is created as a byproduct of workflows, for example, and analyzing it in order to improve operational efficiencies can ultimately impact the patient experience.
Cerner CommunityWorks is a cloud-based delivery model of Cerner’s Millennium IT platform that integrates a patient’s clinical and financial data into one digital record. We understand the unique challenges rural health care providers face, from shrinking resources to patient migration, and we help you effectively manage those needs by providing our awarding-winning solutions at a reduced cost through a shared domain delivery model.
With Cerner CommunityWorks, you get the integrated EHR platform, solutions and services your organization needs to thrive that includes implementation, hosting, maintenance, upgrades and support.
To provide our community, rural and specialty health clients with the best solutions and services at a reduced cost, Cerner CommunityWorks utilizes a multi-tenant approach.
Multi-tenancy refers to an architecture where multiple client organizations (tenants) run a single instance of software on a shared domain that hosts end-user applications for multiple concurrent users.
All client data remains secure and private with the CommunityWorks delivery model. Each domain is assigned a different tenant identifier. The cloud's data storage mechanisms partition data using this identifier, and all cloud solutions must specify an identifier to retrieve data.
Yes. The CommunityWorks model is the same EHR platform used at Cerner’s other industry-leading clients such as Advocate Health Care, Emory Healthcare and Intermountain Healthcare.
Cerner is well positioned to provide our clients with the stability and future vision they need from their technology partner. Cerner CommunityWorks has 100% client retention and with cumulative research and development spend exceeding $5.6 billion, Cerner will continue to deliver award-winning solutions while also preparing for tomorrow, today.
Cerner CommunityWorks has consistently received high rankings from industry analyst firms such as KLAS, Black Book, and peer60. Cerner’s awards include:
78% of live, eligible acute CommunityWorks clients have successfully achieved HIMSS Stage 6. The features and functionality available with Cerner CommunityWorks allow our community and rural health clients to meet the criteria for HIMSS Stage 6 upon going live.
To learn more about Cerner CommunityWorks solutions, services and offerings, please click the ‘Contact Us to Learn More' button at the top of the page.
We support physician practices of all size and 40+ specialties, delivering integrated clinical and financial solutions and services, for affiliated and independent physician practices alike.
Provide knowledge driven care, across all cardiovascular venues while reducing the total cost of care through effective chronic cardiovascular disease management. Our cardiovascular workflows provide cardiologists and other care providers automated and streamlined functions across the continuum of care.
Cerner is focused on automating the process of managing the health and care of populations across the care continuum.
From door to discharge, Cerner empowers Emergency Medicine providers and clinicians with a comprehensive patient record across the continuum of care.
Cerner’s Laboratory solutions provide a closed-loop workflow that simplifies the processes of your laboratory and supports the sharing of information across your lab network.
Supporting an open, collaborative environment that puts the patient first.
Our integrated solutions allow you to get complete and accurate information at the point of service to help manage your cash flow.
To aid organizations in empowering people, families and care teams to be active participants in their health and care, Cerner offers a robust member engagement solution that enables a person and their care team to be aligned, informed and educated on an ongoing basis.
Cerner’s Perioperative Solution is a fully integrated perioperative solution that creates a perioperative safety zone which facilitates informed decision making by clinicians.
Our solutions enable providers to put the patient at the center of everything they do.
Our radiology solutions provide streamlined workflows that enable the use of advanced viewing capabilities in context with patients’ EHR information such as patient history, radiation dose information, laboratory results, and medications.
Cerner’s Women’s Health solutions collect pertinent information and integrate directly into the EHR. We are dedicated to provide solutions from birth through menopause. With one consistent record, it allows the care team and providers to focus on what matters most – their patients.