Continuous Improvement is a value-based, data-driven organization that makes optimization easy for you. We assist you in getting current and staying current, enabling you to make better decisions for better health care management.
We have an iterative approach where we:
By making optimization continuous, we ensure your organization has access to the best possible processes, experiences, and outcomes that can be achieved with Cerner.
If you currently or are planning to employ Cerner Millennium clinical or revenue cycle solutions, extending your relationship to include Cerner’s ERP offerings gives you a powerful advantage: the full integration of your systems by Cerner’s teams. This can lead you to superlative efficiencies, visibility and control. Data passes smoothly between systems allowing unmatched automation and reporting capabilities. With Cerner's ERP offerings, you can study and manage your resources across care delivery, revenue cycle and finance.
Our approach to organizational change management, training and end-user coaching provides the framework that will enable your physicians, nurses and staff to confidently and competently use your new system. We help ensure not only that they are able to use it, but that they are motivated to use it as intended. Whether you are a new Cerner client, or a current client preparing for new solutions and upgrades, we offer services to get your organization beyond your EHR conversion to drive true adoption of the Cerner system. Our goal can be simply summarized: get people competent and confident quickly.
Adapting to the clinical, cultural and technological changes of the modern health care industry is a huge challenge for organizations. In order to not only survive, but thrive, organizations must be able to incorporate new ideas and processes quickly and learn how to manage change effectively.
Cerner's change management services help to get your organization from where you are to where you want to be. Our CLEAR model provides the framework and tools to introduce and maintain change in your organization and, in doing so, can help you optimize your people's efficiency and effectiveness. Key benefits:
The Upgrade Center (UC) is a dedicated team of experts focused solely on aligning your organization with the latest code release for all your Cerner platforms. You can stay current with Cerner’s latest innovations while keeping your IT team’s focus on other critical areas. Cerner’s dedicated resources will handle your upgrades and minimize incidents. With Upgrade Center Managed Services (UCMS) – our highest form of alignment – we improve quality, reduce cost, and increase user satisfaction by aligning our team with yours to oversee unlimited upgrades, testing events, and execute ongoing certification package testing.
Current Platforms Supported:
The Virginia Department of Behavioral Health and Developmental Services (DBHDS), the Commonwealth of Virginia’s public mental health services system, received two state awards celebrating its successful EHR transformation. In September DBHDS was the recipient of the 2016 Virginia Governor’s Technology Award for the implementation of its comprehensive electronic health record (EHR), OneMind. Most recently, DBHDS’s OneMind EHR was once again recognized as the first place Project Excellence-2016 by Virginia Information Technologies Agency (VITA). “The project management of OneMind was a collaboration between Cerner and DBHDS,” said Suzanne Battaglia, Director Health Information Technology at DBHDS. “Together we were able to successfully complete the implementation project on time and under budget.”
“Cerner looks at the entire piece. And that’s what their distinguishing difference is. They’re not looking at the front, middle, or back end – they’re looking at the entire cycle, and that’s why I think we’ve been so successful so quickly.”
— Jeff Tindle, Administrator and CEO, Carroll County Memorial Hospital
“Working in collaboration with the Physician Alignment Organization at Cerner has allowed us to move forward and implement new key innovations and solutions for our Physicians.”
— Michael Williams, Chief Information Officer, Lawrence Memorial Hospital
Our Security and Administration solutions let you track who is accessing patient information, and how it is being accessed.
Application Services provides you with a superior, personalized end-to-end service experience with all your support and upgrade needs.
Through Cerner ITWorks, we manage all aspects of your information technology (IT), including implementations, system management and clinical adoption.
Our hosting services can improve the availability and performance of your solutions and help you meet your health care and business objectives.
Our network assurance services help ensure your organization’s network is secure and reliable.
Our Certification Program is to ensure new technology is compatible with the Cerner application environment, thereby helping minimize downtime and risks.
Our wellness offerings provide you with all the tools necessary to inspire positive and sustainable behavioral change within your organization’s employees.