The rate of change in health care is accelerating. Payers are shifting to value-based relationships. Patient volumes are moving away from the hospital, and mergers and divestitures are reshaping national, regional, and local markets. This new environment makes IT more important to your success than ever before.
ITWorks can make IT a competitive advantage for your organization by providing you a partner solely focused on advancing health care IT.
Through these alignment, Cerner assume responsibility for all your IT solutions, as well as your workforce and provides your health system the expertise, support and plan to improve support and services, increase capacity to adopt innovation, and develop a stronger, more skilled on-site IT team at a lower overall cost.
Shift routine work from your IT team to Cerner’s marketing leading managed IT service:
We can improve the performance of your IT assets against your current IT spend and provide a predictable fee model, taking the uncertainty out of your annual budgeting process.
Yes, Cerner ITWorks offers its IT outsourcing service model to health systems of all sizes.
Today we manage more than 30 organizations across academic, pediatric, community, global and IDN organization and range from 99-2000+ bed size.
In any ITWorks relationship, our Human Resources and Kansas City based teams work closely with your IT employees to ensure they have a smooth transition and a successful career at Cerner.
You can expect your IT team to maintain the local employment experience while benefitting from Cerner’s culture and resources, such as:
“When we became Cerner, through the transition, it was a great experience. It allowed us to stay here on-site, but also have the perks of working for a larger company.” Holly Baxter, Manger, Lead Solution Architect, Yavapai regional Medical Center, Prescott Ariz.
Hear from some of our associates as they describe how working at Cerner has helped their careers.
In ITWorks seek to make our clients high-performing relative to their peers and exemplars in the industry.
A well-managed IT infrastructure and team is an important lever for success.
ITWorks can make IT a competitive advantage for your organization. We align Cerner’s best tools, resources and capabilities around your health system to help you accomplish your organization’s financial, clinical, technical and operational goals.
Many of our client are becoming exemplars in the industry today. For example, of our U.S. based ITWorks clients, 82 percent have received HIMSS Stage 6 or 7 designation, and three have received the Nicholas E. Davies Award of Excellence.
In addition, in 2017, Black Book Market Research — a leading health IT market research organization — ranked Cerner ITWorks No. 1 in a survey of complex end-to-end IT outsourcing users across U.S. hospitals and physician groups. And in 2018, KLAS ranked ITWorks as “Best in Category for extensive IT Outsourcing.”
When leaders at Lowell General Hospital in Lowell, Massachusetts, decided to redesign the laboratories at its two campuses, they implemented workflow and other improvements. One workflow improvement involved implementing autoverification in PathNet®. for some tests. This helped save time and improve the turnaround time to provide results back to clinicians. “Now we have more time, which is important when everybody is busy,” said Sarah Sanderson, hematology supervisor. “It helps make sure you’re doing everything right the first time.”
Clinicians at Truman Medical Centers (TMC) are leveraging an innovative way to capture clinical photographs into their patients' records. In 2017, the Cerner ITWorks™ client implemented a set of mobile applications, including Camera Capture™, which has allowed staff to work more efficiently, eliminate unnecessary workflow steps and share photos across the care team. "TMC's clinicians can impact patient care by using Camera Capture to put images directly into the chart," said Jeffrey Hackman, MD, FACEP, chief medical information officer and medical director of quality. "The application reduces steps in the clinical workflow and saves time while capturing the image."
Pharmacists at the University of Missouri Health Care (MU Health Care) are changing the way they help patients and providers. In early 2016, the Cerner ITWorks℠ organization launched a virtual pharmacy program named ViPRx. Through the program, a virtual pharmacist combs patients’ medical records for medication appropriateness at more than 60 locations — a task that would otherwise be nearly impossible.
Health care systems around the world face a difficult challenge: how to deal with the growing threat of antimicrobial-resistant (AMR) bacteria. In response, the United Arab Emirates Ministry of Health and Prevention (MOHAP) created a plan to help the World Health Organization (WHO) that called for all countries to create action plans to combat AMR.
Truman Medical Centers (TMC) staff needed to optimize nursing workflow while increasing staff satisfaction and improving patient safety. The previous devices nurses used, such as pagers, old CareMobile® devices and health system-issued phones, were nearing the end of their productive life, and the time was right to implement new mobile technology — CareAware Connect™.
A project to combine multiple discharge notes into one comprehensive discharge note helped Augusta University Health providers save hundreds of hours and thousands of dollars each month. At the same time, Augusta University Health reduced the number of delinquent charts and enhanced document layout.
Augusta University Health works closely with Cerner through a strategic alignment called the Jaguar Collaborative. In this blog, Dr. Phillip Coule, AU Health’s associate chief medical officer and chief patient safety officer, explains how the collaboration is helping AU Health drive fundamental cultural change and improve care.
<p class="body-text-small">Augusta University Health works closely with Cerner through a strategic alignment called the Jaguar Collaborative. In this blog, Dr. Phillip Coule, AU Health’s associate chief medical officer and chief patient safety officer, explains how the collaboration is helping AU Health drive fundamental cultural change and improve care.</p>
For many years, the cardiology staff at Nanticoke Health Services — a 99-bed, nonprofit, community hospital in Seaford, Delaware — had to manually review and assign every electrocardiogram (ECG) to a cardiologist. This caused delays, especially during the weekend, as cardiologists did not receive assignments until the following Monday.
Southwest General Health Center was looking for a way to decrease its hospital readmission rate.1 And the organization found it in April 2016 with the implementation of Cerner Readmission Preventionand Acute Case Management solutions. Over a 12-month period, from May 2016 to April 2017, the Cerner ITWorks℠ client saw a 5.52 percent decrease in its hospital-wide 30-day readmission rate.
Sepsis is a pressing concern for clinicians in intensive care units across the country. At Fort HealthCare, a Cerner ITWorks℠ client in Fort Atkinson, Wisconsin, the St. John Sepsis agent has helped staff cut the hospital’s sepsis mortality rate almost in half. “The sepsis agent allows us to make a diagnosis quicker and institute treatment that we think would help the patient,” said Mohamed H. Yafai, MD, medical director of Fort HealthCare’s hospitalist program. “It dropped the mortality rate significantly.”
Helps secure your IT system with 24x7x365 full system management and network monitoring, proactive alerting, reporting and dashboards.
Provides maintenance, monitoring and production support of your Cerner Millennium® system.
Handles upgrades seamlessly for new Millennium code releases.
Ensures high levels of system availability in our secure technology centers.