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Nurses rank Cerner No. 1

For the third year in a row, nurses are ranking Cerner number one, according to Black Book Market Research. Cerner outperformed seven competitors, as surveyed by 15,000 inpatient nurses. Researchers determined the ranking by averaging the scores in each category for overall “usability and functionality.” Being selected as the best by nurses defines Cerner as having a top EHR. But that’s no reason to rest on our laurels, we have much more to achieve. We’re going to keep working to provide the best outcomes for patients and their families.

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The Challenge and Solution

The nursing role is evolving. While hospitals are understaffed and tightening budgets, nurses are taking on more responsibilities, causing some to feel burned out. At Cerner, we’re doing our part to innovate and transform health information technology for nurses. Our solutions can help manage your workforce, coordinate care delivery, connect devices to the EHR, improve communication across patient care teams and comply with a dynamic regulatory environment to help reduce the documentation burden among clinical staff.

Proven Results


Our leaders are dedicated to helping your organization achieve its goals for today and tomorrow. With more than 800 nurse associates on staff, we understand your challenges and we’re working hard to deliver the technology you need. Our nurses leverage clinical intelligence and data-driven strategies to design, implement and optimize meaningful solutions to provide you a better technology experience and support quality patient outcomes.

Our versatile solutions offer specialized workflows for nurses providing care in a variety of settings, including women’s health, oncology, perioperative, ambulatory, critical care, emergency medicine, home health, long-term care and pediatric environments, among others. Our solutions support nursing workflows around the globe.


Collaborating across teams

Working collaboratively across teams is critical for quality patient care, but it can be challenging. Working in silos can prevent clinicians from compiling patient data, which can put patient care at risk. Care planning provides clinicians with data-driven plans of care, including multidisciplinary clinical pathways and care protocols. Adding in expected outcomes and interventions allows for flexibility in customizing plans for patient-specific needs, enabling nurses to facilitate care that considers multiple aspects of a patient’s well-being.

Connecting care across the continuum

Patient data collected at one venue isn’t always accessible at other venues. This may lead to repeat tests, missing patient data and incomplete medical history, which can impact patient care. We go where health care happens, which is sometimes beyond the four walls of the hospital. By making patient data shareable among physicians, specialists and patients, we’re helping eliminate barriers to effective care. One of the most practical applications of health IT for long-term post-acute care providers involves increasing electronic access to information that’s already collected.


Medication administration

Our technology is designed to help keep patients safe from medication errors. Using bar code scanning, clinicians can read the patient’s name band and the medication before administration, which has prevented medication errors. The technology is also integrated into infusion pumps that communicate with clinical documentation to capture the right volume and rate without manual intervention. The bottom line is that with this technology, organizations may catch mistakes before they occur.

Infection isolation

Nurses are on the front lines of patient-centered care, where both the patient and nurse are susceptible to infectious disease. However, it can be difficult to identify the symptoms of the deadliest pathogens. Cerner developed the St. John Sepsis Agent to screen high-risk patients early in their infectious process while increasing accuracy in estimating mortality risk, enabling clinicians to deliver medical treatment promptly.

Monitoring patients, when you can’t

Falls are the most frequently reported adverse events among adult patients. It can be difficult and costly for nurses to monitor patients with a low risk of deterioration. For patients with fall risks or other intermittent medical conditions, vigilance in critical moments can avoid dangerous events. With solutions like Cerner Patient Observer™, nurses can rest assured that in the event of an emergency in a patient room, the monitoring technician can quickly get help.


Going where nurses go

Health care doesn’t stop and nurses need access to solutions wherever care is needed. To keep patient-centered care moving forward, nurses can use CareAware Connect™ to send a secure message to care team members asking them to review a patient’s status remotely if they are not on-site.

Communicating across teams

We know that health care rarely stays within one discipline during a patient visit. Cerner’s commitment to providers encourages smoother communication across multidisciplinary care teams. Our core mobile solution can display a patient’s care team members along with an option to contact them, making it easy to reach the right clinician. Our labor and delivery physician-geared solution, FetaLink+®, saves time by allowing the nurse and physician to review the same data.

Reducing alarm fatigue

Nurses sometimes experience more than 350 alarms per patient, per day. As a nurse juggles multiple patients and tasks throughout his or her shift, it can be difficult to keep track of the noises and demands coming from every direction. Preventing nuisance alarms and recognizing meaningful alarms is key to reducing alarm fatigue. With our intelligent mobile solutions and client collaboration, only actionable, critical alerts get pushed to a nurse’s attention.



Cerner’s Model Experience is the product of data analysis, regulatory expertise, technical expertise, industry best practices and innovations from more than 35 years of experience. Through Model Experience, organizations are able to improve their workflow efficiency and quality, enabling clinicians to spend more time at the bedside.

Calculating a patient’s acuity

Our solutions have helped health care organizations calculate a patient’s acuity, specifically with the care hours a patient needs. These calculations are based on information captured in the EHR. This has helped balance the high acuity patients between nurses, thus distributing fair and manageable workloads. Also, in the critical care environment, effective measurement and reporting of outcomes is essential. Cerner APACHE® Outcomes allows a nurse to objectively evaluate the quality of care delivered in an ICU setting. With a focus on process improvement and resource optimization, APACHE provides access to the one of the largest outcomes databases in the world, containing more than half a million contemporary admissions, with the greatest depth of benchmarking capabilities.

Planning for discharge

Seamlessly moving patients throughout the hospital as their needs change is a team effort, and nurses play a critical role in ensuring the appropriate level of care is delivered to each patient. Cerner’s centralized operations approach includes bed management from CareAware Capacity Management® and digital unit dashboards in the logistics center, aligning nursing across the hospital with EVS, transport, care management and other team members. Cerner’s Transitions of Care algorithm provides post-acute recommendations for patient placement and identifying a care facility best suited for that patient’s needs.


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Offer clinician mobile solutions that deliver communications (voice, text, alarms) and EHR workflow tools on a single smartphone device.

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Our Capacity Management solutions provide transparency and alignment of assets (staff, patients and equipment) at the right time and right place to improve patient throughput, efficiency, productivity, and outcomes.

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Consulting Services

Deliver value through a model experience where our clients learn from each other, clinicians are given more time to provide care, financial friction is reduced, the patient is at the center, and together, we’re focused on making communities healthier.

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RxStation Automated Dispensing Cabinet provides a single formulary across your health system to help nurses and pharmacists more safely and efficiently manage medication dispensing and administration.

Cerner Patient Observer

Cerner Patient Observer is a virtual observation solution that allows a trained observation technician to monitor multiple patient rooms from a central monitoring station, reducing sitter labor costs and preventing falls and other adverse events that occur in hospitals.

Application Services

To improve turnaround times for issue resolution, free up your staff for projects, and improve your overall end user experience, consider Cerner’s support services.