Engaging patients, driving a healthier bottom line, and improving efficiency are all challenges that healthcare organizations face. Addressing patient engagement as well as driving a healthy bottom line can be tough – and even sometimes at odds with each other. That’s why a focus on automation within a clinically driven revenue cycle is so critical.
According to the 2021 Annual Report on Revenue Cycle Automation1, 90% of healthcare financial leaders want automation systems built for healthcare revenue cycle management. When automation is not leveraged in revenue cycle management functions, it can be difficult to reallocate team members to patient outreach or other high impact functions.
At the end of the day, we want to help healthcare organizations reduce the noise surrounding the patient experience. If people, processes, and technology aren’t used to their fullest potential, there are likely missed opportunities to improve revenue cycle efficiency and eliminate noise. When we reduce the noise, we help patients focus on what is most important – the care they receive.
Clinically driven. Patient-focused. That is the foundation of the Cerner revenue cycle. A clinically driven revenue cycle (CDRC) takes information captured by clinicians during care and uses it to drive financial outcomes. In this way, a fully adopted CDRC aims to prevent redundant data entry, capture charges accurately, coordinate authorization requirements, and predict financial obligations - all so that you can have confidence in billing accuracy while transforming how your teams collaborate. You can also help your team focus on the most important tasks with automation tools and embedded third-party intelligence that seeks to recognize inaccuracies early, reduce common repetitive tasks, and bring the most important accounts to your team's attention.
Cerner is dedicated to connecting healthcare organizations with communities while streamlining workflows. Our RCM solutions help organizations focus on what matters most: creating compassionate patient experiences.