To achieve a healthier bottom line, maintaining the status quo is not a viable option.
Black Book ranks Cerner's end-to-end RCM outsourcing:
As health care marches toward a value-based model, Patient Access is a critical piece of the shift toward smarter care that focuses on the needs of consumers and empowers them to take charge of their own health and care.
With an industry-wide focus on consumerism, many health care organizations are looking to transform the patient experience starting with Patient Access, the first and one of the most frequent contact points in health care. Patient Access often sets the tone for the patient’s perception of the organization and their overall care journey.
Visit Cerner in booth 1123 at Becker’s Hospital Review 10th Annual Meeting April 1-4 in Chicago, Illinois. Booth guests will experience how our Clinically Driven Revenue Cycle™ can help optimize workflows, decrease costs and improve financial outcomes in this new era of value-based care.
The patient financial services (PFS) department continues to play an essential role in helping health care organizations deliver a positive patient experience, manage business processes and sustain growth.
With the opening of its state-of-the-art research hospital in Chicago, staff at Shirley Ryan AbilityLab (formerly Rehabilitation Institute of Chicago) are using new health information technology designed to help streamline the registration and check-in experience for their patients.
In celebration of Patient Access Week (April 1-7, 2018), here are some considerations for preparing your own patient access strategy for the world of value-based care.
Sept. 1 will mark a year since I joined Cerner, and what a year it has been. Over the past several months, I’ve had the pleasure of forming relationships across our associate and client base and collecting feedback to ensure we are providing solutions and services that meet the evolving business needs of our clients and the industry we serve. While the very nature of our business requires change and agility, I believe our solutions and services have made tremendous progress in the first half of 2017.
Florida Hospital Tampa, a member of Adventist Health System (AHS), found it best to go back to basics during its preparation for ICD-10. As part of ICD-10 training, AHS provided refresher courses in anatomy and physiology to help its coding staff improve efficiency prior to the code set transition. As of November 2015, AHS hospitals have improved discharged not final coded time to 2.4 days, the discharged not final billed time to 4.3 days and its accounts receivable process to 55.8 days.
Great River Health Systems reduces AR days, using electronic scheduling, patient accounting tool
In two years, one of the largest non-profit health systems in the U.S. saw its clean claims rate climb ten percent. It credits that, in no small part, to its comprehensive and clinically-driven revenue cycle solution.
As the health care industry swiftly moves toward value-based care and reimbursement, organizations are putting a priority on revenue cycle management technology to help them manage their business. In this episode of The Cerner Podcast, Jeff Hurst, senior vice president of Revenue Cycle Management and president of RevWorks at Cerner, discusses how aligning clinical, financial and operational data can improve patient outcomes and reduce cost. Previously, Jeff was the senior vice president of finance at Florida Hospital where he directed all financial and clinical revenue cycle functions.
Our solutions and services are designed to help your organization:
Supports clients in 42 states, including:
Verify expected reimbursements and manage any variances and denials right within your workflow.
Connect clinical and financial information and automate utilization management, clinical documentation improvement and discharge care management within Cerner’s EHR.
Integrate a full data-driven approach to managing your Revenue Cycle program to drive value through your financial operations.
Electronically monitor, support and manage health information of all types for a comprehensive, secure medical record.
Get complete and accurate information at the point of service to help manage your cash flow.
Enable a comprehensive workflow including registration, scheduling, patient tracking, patient accounting and reporting through a single platform in the ambulatory setting.
Integrate people, process and technology, to help improve workflow efficiencies, meet organization metrics and control cost to collect.
Our Clinically Driven Revenue Cycle™ approach is designed to improve workflows across the continuum of care. It’s an integrated strategy that allows you to drive revenue cycle performance in today's fee-for-service (FFS) environment while preparing for the risk-based models of tomorrow. Our comprehensive suite of solutions spans across registration, scheduling, case management, health information management (HIM), contract management, patient accounting and transaction services.
As the industry shifts from volume to value, we are committed to helping our clients thrive. In 2015, Cerner invested $124 million in research and development for companywide initiatives and grew our RCM team to more than 3,000 associates. In fact, our dedicated team of associates average 22 years of RCM experience to help guide our clients on best practice recommendations and optimal use of our solutions.
We continue to invest in the knowledge and skillsets of our associate community through a robust education and training program that empowers them to lead more successful projects in today’s ever-changing health care environment. Our certified curriculum provides participants with a deeper understanding of the entire revenue cycle and how it influences financial outcomes along with hands-on experience across all Cerner revenue cycle solutions, inclusive of design and build standards and best practices to help our clients achieve a true Clinically Driven Revenue Cycle system.
Additionally, through Cerner RevWorksSM, we provide revenue management services to help you address the complex challenges of managing your revenue cycle operations. From short-term project support to long-term engagements, our services are designed to meet your unique business needs. By integrating people, process and technology, we enable our clients to improve workflow efficiencies, meet organizational metrics and control their cost to collect.