To achieve a healthier bottom line, maintaining the status quo is not a viable option.
St. Joseph’s Health, one of New Jersey’s largest safety-net health systems, faced revenue cycle challenges stemming from fragmented tools and outdated processes.
Prior to a 2017 agreement with Cerner, San Juan Regional Medical Center (SJRMC) had three disparate systems plus several manual processes to schedule and deliver care and process patient billing. Leadership knew they had to move the Cerner ITWorks℠ client to one integrated system in order...
Automation is becoming the name of the game for revenue cycle workers at Moffitt Cancer Center in Tampa, Florida. After implementing Cerner Soarian Financials® in 2011, the health system began utilizing EMUE™ and health care extensibility platform (HEP) automation to save time and money, in turn helping support patients.
When Shirley Ryan AbilityLab in Chicago implemented Cerner revenue cycle solutions in March 2019, it not only saw a drop in accounts receivable (A/R) days within 90 days, but had support along the way to help achieve a more stable revenue cycle.
Jaded by a parade of recent revenue cycle implementations, leaders at Pana Community Hospital, in Pana, Illinois, sought a long-term solution to manage the revenue cycle across their critical-access hospital and clinics.
Lafayette General Health (LGH) has actively fought COVID-19 in Lafayette, Louisiana since early March 2020. LGH began screening and testing hundreds of people per day through a partnership with a sister hospital, reduced visitors and required all employees entering the facilities to take their temperature.
As the COVID-19 infection rate has stabilized, hospitals are reopening elective surgery services and testing. However, to get patents to put aside their previous fears, hospital leadership, and caregivers must demonstrate that having healthcare services in hospital settings is as safe as it is needed and effective. To be successful, providers must speak with one voice. Providers must make scheduling, testing functions, and surgery/procedure process as seamless as possible.
When Midland Health leaders chose Cerner for its revenue cycle solutions, the health system saw improvement in financial metrics including discharged, not final billable days and accounts receivable.
A project named the Open Access Initiative helped lower wait times to see physicians, and made it simpler for patients to book an appointment with a provider.
When Pagosa Springs Medical Center started using data from its EHR for the 340B pharmacy program, it saved nearly $43,000 each month. It also reduced time and allowed staff to spend less time on record keeping.
After undertaking an initiative to improve their clean claim rate, staff at Goodall-Witcher Hospital Authority helped increase clean claims by 33.79 percent.
Greater Cleveland area health center uses Cerner Readmission Prevention and Acute Case Management to help lower readmission rates.
"It was an easy choice to choose [Cerner’s] revenue cycle tool as we knew we wanted the clinical tools that Cerner had to offer."
"Previously, staff spent hours each month on the 340B process. After implementation, we could complete our tasks much quicker. It is one more way we shifted our focus away from record keeping and onto patients instead."
"Our patients are driving improved scheduling and they want the authority to schedule appointments on their own. This technology allows them to do that when it’s convenient for them."
"Cerner was very good about training the staff and showing us how to resolve things, and the feedback has been positive."
"Cerner consultants brought items to our attention that could be improved. I reviewed that information with my leadership and showed them how we could prevent those errors from happening. About 90% of them stemmed back to patient registration."
Verify expected reimbursements and manage any variances and denials right within your workflow.
Connect clinical and financial information and automate utilization management, clinical documentation improvement and discharge care management within Cerner’s EHR.
Integrate a full data-driven approach to managing your Revenue Cycle program to drive value through your financial operations.
Electronically monitor, support and manage health information of all types for a comprehensive, secure medical record.
Get complete and accurate information at the point of service to help manage your cash flow.
Enable a comprehensive workflow including registration, scheduling, patient tracking, patient accounting and reporting through a single platform in the ambulatory setting.
Our Clinically Driven Revenue Cycle™ approach is designed to improve workflows across the continuum of care. It’s an integrated strategy that allows you to drive revenue cycle performance in today's fee-for-service (FFS) environment while preparing for the risk-based models of tomorrow. Our comprehensive suite of solutions spans across registration, scheduling, case management, health information management (HIM), contract management, patient accounting and transaction services.
As the industry shifts from volume to value, we are committed to helping our clients thrive. In 2015, Cerner invested $124 million in research and development for companywide initiatives and grew our RCM team to more than 3,000 associates. In fact, our dedicated team of associates average 22 years of RCM experience to help guide our clients on best practice recommendations and optimal use of our solutions.
We continue to invest in the knowledge and skillsets of our associate community through a robust education and training program that empowers them to lead more successful projects in today’s ever-changing health care environment. Our certified curriculum provides participants with a deeper understanding of the entire revenue cycle and how it influences financial outcomes along with hands-on experience across all Cerner revenue cycle solutions, inclusive of design and build standards and best practices to help our clients achieve a true Clinically Driven Revenue Cycle system.
Additionally, through Cerner RevWorksSM, we provide revenue management services to help you address the complex challenges of managing your revenue cycle operations. From short-term project support to long-term engagements, our services are designed to meet your unique business needs. By integrating people, process and technology, we enable our clients to improve workflow efficiencies, meet organizational metrics and control their cost to collect.