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Support Services

We're here to help.

Engage with Support

Call Support

Client Support
+1.866.221.8877

Physician Ambulatory Support
+1.800.277.7330

Visit eService

If support is not available via phone, you may log a ticket through eService. The eService portal is available 24 hours a day, 7 days a week, and 365 days a year.

Log in to uCern

uCern is home to Cerner’s product offering and health care industry topic-based communities. Within these communities, Cerner associates, signed clients, and partners can access product documentation, ask questions, submit Ideas, and connect with each other to share best practices.



Additional Resources

Log in to Model Experience

Model Experience is Cerner’s collection of strategic recommendations for leveraging HealtheIntent®, Cerner Millennium® and CareAware® solutions to optimize client workflow.

Log in to Client Applications

Access and navigate many of Cerner's most commonly used sites and applications.

Log in to Project Portal

Project Portal is used to coordinate the people, workflows, system components, and decisions surrounding your project.

Log in to Lights On Network

Lights On Network® provides enterprise-level data analytics to maximize the value of the EHR across your entire organization. This means a better experience for your providers, better results for your organization, and the most efficient system to support it all.

Status Dashboard

The Cerner Status Dashboard is a tool used by Cerner associates and clients to view the current status of Cerner solutions and services, including planned maintenance as well as service interruptions. Under preferences, you can select the services you want to follow and can also subscribe to receive notifications in your Inbox.

Support Phone Numbers Around the World

Africa

Egypt
Cerner, Millennium Support
+1800.076.877

Australia
Cerner, Millennium Support landline
+1800.076.877

Malaysia
Cerner, Millennium Support
+1800.180.710

Singapore
Cerner, Millennium Support
+800.120.6660 

Austria
Cerner, Millennium Support, HS
+0800.999747

Belgium
Cerner, Millennium Support, HS
+0800.48205

Finland
Cerner HS
+0800.9.17679



France
Cerner, Millennium Support
+0805632136

Germany
Cerner, Millennium Support
+0800.6737934

Cerner HS +08007242378

Ireland
Cerner, Millennium Support
+1800930460



Luxembourg
Cerner HS
+8002.3399

Norway
Cerner HS
+800.12865

Netherlands
Cerner HS
+08000235108



Scotland
Cerner HS
+08009173128

Spain
Cerner, Millennium Support
+800300205

Sweden
Cerner HS
+0200896275



Switzerland
Cerner, Millennium Support, HS
+0800.002337

United Kingdom
Cerner, Millennium Support
+08082383110

Brazil
Cerner, Millennium Support
+0800.76.25573

Chile
Cerner, Millennium Support
+123.0.020.0601

Mexico
Cerner HS
+001.8774299806

Saudi Arabia
Mobile phone and landline
+800.844.0189

Mobile phone (Zain & Mobily) +800.850.0305

United Arab Emirates
Cerner, Millennium Support
+80004449822

United States / Canada
Cerner, Millennium Support
+1.866.221.8877

Cerner HS Support +1.888.767.8326

Physician Practice +1.800.277.7330