Cerner and American Well to Embed Telehealth Capabilities into Cerner EHR

November 14, 2016

Cerner, a global leader in health care technology, today announced a telehealth agreement with American Well, a leading national telehealth company. Together, the companies will deliver a virtual health care experience that will integrate the American Well platform with Cerner’s electronic health record (EHR). The integration will enable providers to manage the health and care of patients beyond the walls of the health system.

“Cerner and American Well share the belief that all aspects of health care delivery should be unified, continuous and patient-centered. Together, we’re committed to developing a long-term strategy to align American Well’s telehealth technologies, services and programs to deliver an enhanced user experience within the Cerner EHR and ecosystem,” said Don Bisbee, senior vice president at Cerner.

“Our alliance with Cerner and deep integration between the electronic health record and telehealth visit is one of the industry’s first. We look forward to a long-term, collaborative relationship of deploying advanced telehealth solutions that add greater value for our joint health system clients along with their patients and providers,” said Dr. Ido Schoenberg, chairman and CEO of American Well.

The integrated EHR-telehealth solution will be available to current and future Cerner and American Well clients. Patients will interact with the solution through Cerner’s HealtheLifeSM patient engagement portal, which is designed to provide access to health information, provider messaging and broad interaction with care teams.

American Well will exhibit at the annual Cerner Health Conference, taking place Nov. 14-17, in Kansas City. Cerner clients can meet with American Well team members at Booth 236 to learn more.

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  • By: Cerner, November 14, 2016