Skip to main content
Skip to main navigation
Skip to footer

by Angie Massey | Paul Lampi
Published on June 19, 2018

Most of us are familiar with the “Triple Aim,” where health care providers hope to improve the patient experience, create better health outcomes and lower health care cost. Recently, the industry has added a fourth aim to this list: to improve the work life of our providers, including clinicians, nurses and other care team members. 

Catering to this “Quadruple Aim” requires a complex process for data mining and data management. This calls for a cross-functional team that can drive these processes to meet the needs of health care leaders and administrators. Ultimately, an accessible and longitudinal view of personal medical records can lead to better and more cost-effective care.

In recent years, Memorial Hermann Health System has built a population health strategy that aims to improve physician and patient experience while reducing costs. Memorial Hermann is comprised of 16 hospitals throughout Southeast Texas and is the largest not-for-profit health care system in the state.

In this episode of The Cerner Podcast, we’re joined by two members of the Memorial Hermann Health Care System who have worked diligently to advance the health of the system’s patients and members. Angie Massey is the director of strategic analytics for the population health services organization, and Paul Lampi is the director of enterprise analytics and reporting.

Angie and Paul answer the following questions: 

  • Can you discuss the Quadruple Aim of health care and its relationship to a data-driven process?
  • Implementing a data-driven process that promotes population health requires a talented and interdisciplinary team that can adapt to the data that they collect. What strategies has Memorial Hermann used to execute an analytics-based process?
  • The recent rise of analytics has played an especially large role in identifying areas of improvement and fine-tuning processes in health care. In your experience, what have been the biggest challenges in employing system-wide changes that rely on data mining and management?
  • Can you discuss the correlation of a longitudinal view of personal health records and the ability to create quality, cost-effective care? Can you talk about how health care professionals are using data to increase engagement and drive value in health care?
  • Finally, can you discuss how technology, processes and people intertwine in an effective population health management strategy? 
 

Listen to the full podcast below, or click here to view all episodes of The Cerner Podcast!

For more Cerner news and health IT insights, make sure you're following us on Twitter, Facebook and LinkedIn. Want more podcasts? Click here for The Cerner Podcast library!

Leveraging Drug Price Transparency to Improve Patient Outcomes

by Kashif Rathore | Margaux Currie
September 21, 2018
Hospitals and health care systems can empower patients by adapting to the industry’s needs and consumer expectations of prescription price transparency.

Beating the Status Quo: How Hospitals Can Streamline Operations and Optimize Patient Care

by Amanda Hedgpeth
September 20, 2018
In this blog, we explore tactics for helping physicians properly document care. This work can help improve a health care organization’s revenue.

How to Fall in Love with Your Hospital’s EHR

by Rick LeMoine
September 19, 2018
Many clinicians blame the EHR for everything that is wrong in the world of medicine today. In reality, EHR systems have brought major advances to clinical practice.

Ep. 93: Surescript's Margaux Currie and Cerner's Kashif Rathore on Price Transparency

by Margaux Currie | Kashif Rathore
September 18, 2018
Discover how hospitals and health care systems can adapt to the industry’s needs and consumer expectations pertaining to prescription price transparency.