In honor of National Doctors' Day, we've compiled a roundup of Cerner.com blogs that deliver a physician perspective on current health IT issues.
Jake Poore, founder and president of Integrated Loyalty Systems, argues that improving patient experience in a sustainable and meaningful way starts with a patient-driven organizational culture.
"No matter what strategy or tactics you employ to move the needle on patient experience, it's the culture — or as your employees might say, 'the way we do things around here' — that will override any temporary strategy you put forth.
Michael Ugwueke of Methodist Le Bonheur Healthcare actively encourages his physicians to assume leadership roles, empowering doctors by offering leadership training and promoting a culture of collaboration that ultimately strengthens patient satisfaction.
"We believe it takes only one individual to make a difference. We want our physicians to understand the importance of this culture and become a part of it in the way they deliver care."
Interviews with Dr. Douglas Ashinsky of Warren Internal Medicine and Dr. Daphne Bascom shed light on how technology has helped patient-physician relationships become increasingly collaborative and transparent.;
"It's shifted from a paternalistic relationship — I'm going to tell you what to do to get better — to a partnership between patient and physician on how to work together to improve the health of the patient."
Paul Weaver, vice president of user experience at Cerner, offers insight into emerging user experience (UX) trends as they relate to health care products and solutions.
"To optimize any solution, UX must be engineered in at every step of the process, and the experience for the HIT user should meet or exceed expectations for any software application they use."
Dr. Jason Mitchell, a board certified family physician and Cerner Physician Executive, tackles the future of ambulatory clinics, the importance of the American Academy of Family Physicians and the influence of family doctors on future technology development.
"Physicians who tell me their stories are able to effectively share their challenges and successes. Together, we are exploring how we can further improve performance and quality."
Do you want more health IT insights? Check out Cerner's Perspectives, a thought leadership publication.