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by Cerner Corporation
Published on March 30, 2017

In honor of National Doctors' Day, we've compiled a roundup of Cerner.com blogs that deliver a physician perspective on current health IT issues.

1. Improving the Patient Experience — For Good

Jake Poore, founder and president of Integrated Loyalty Systems, argues that improving patient experience in a sustainable and meaningful way starts with a patient-driven organizational culture.

"No matter what strategy or tactics you employ to move the needle on patient experience, it's the culture — or as your employees might say, 'the way we do things around here' — that will override any temporary strategy you put forth.

2. Giving Physicians the Opportunity to Lead

Michael Ugwueke of Methodist Le Bonheur Healthcare actively encourages his physicians to assume leadership roles, empowering doctors by offering leadership training and promoting a culture of collaboration that ultimately strengthens patient satisfaction.

"We believe it takes only one individual to make a difference. We want our physicians to understand the importance of this culture and become a part of it in the way they deliver care."

3. Trust and Collaboration: Keys to Success in Patient-Physician Engagement

Interviews with Dr. Douglas Ashinsky of Warren Internal Medicine and Dr. Daphne Bascom shed light on how technology has helped patient-physician relationships become increasingly collaborative and transparent.;

"It's shifted from a paternalistic relationship — I'm going to tell you what to do to get better — to a partnership between patient and physician on how to work together to improve the health of the patient."

4. Health Care and UX design: Where the Path Intersects and Where It's Going

Paul Weaver, vice president of user experience at Cerner, offers insight into emerging user experience (UX) trends as they relate to health care products and solutions.

"To optimize any solution, UX must be engineered in at every step of the process, and the experience for the HIT user should meet or exceed expectations for any software application they use."

5. From One Physician to Another — Enhancing the Family Medicine Experience

Dr. Jason Mitchell, a board certified family physician and Cerner Physician Executive, tackles the future of ambulatory clinics, the importance of the American Academy of Family Physicians and the influence of family doctors on future technology development.

"Physicians who tell me their stories are able to effectively share their challenges and successes. Together, we are exploring how we can further improve performance and quality."

Do you want more health IT insights? Check out Cerner's Perspectives, a thought leadership publication.

Ep. 54: Rogers Memorial Hospital's Brian Kay on Clinical Quality Improvement

by Cerner Corporation | Brian Kay
January 16, 2018
In this episode of The Cerner Podcast, we're joined by Brian Kay, director of clinical effectiveness at Rogers Memorial Hospital, a behavioral health care hospital in Oconomowoc, Wisconsin. Rogers offers inpatient, residential, partial-hospitalization and intensive outpatient services for behavioral health conditions.

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Leveraging the Patient Portal to Improve Patient Experience

by Donna Hart
January 8, 2018
Donna Hart has been with Cook County Health & Hospitals System (CCHHS) for over 20 years. She was also integral in launching the MyCookCountyHealth patient portal, designed to advance patient engagement. At HIMSS 2015, Hart earned a Health Information Technology Men & Women Award for her work in leveraging technology to enhance care. CCHHS also achieved HIMSS 7 EMR Adoption Model℠ status.

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The Cerner Podcast: Episode 51

by Cerner Corporation | Julie Geiger | Elaine Beardsley
December 19, 2017
According to the CDC, suicide is the second leading cause of death among persons aged 10–24 years in the United States. After experiencing increases in pediatric suicide attempts and suicidal ideation in the emergency department, Seattle Children's Hospital implemented a suicide risk screening tool within their EHR workflow.

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