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ITWorks

IT Management & Alignment

We call our closest, most strategic relationships with our clients Cerner ITWorks.

Through these partnerships, we manage all aspects of your IT department, including implementations, system management, support and clinical adoption. Ultimately, we use the scale and expertise we have developed over the past 35 years to enable our clients to achieve your clinical, financial, technical and operational goals. We give our clients a competitive advantage by helping you focus on what you do best.

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ITWorks enables you to realize your full potential. We continuously incorporate Cerner’s latest thinking in areas like population health and cyber security into your experience. Key Benefits:

  • Rapid IT advancement
  • End-user satisfaction
  • Predictable costs, value
  • Flexible resources
  • Collaborative innovation

Some key benefits of our ITWorks solutions

Rapid IT advancement

Together with our Cerner Services and ITWorks Core teams, we help deploy solutions on your strategic roadmap.

"By joining ITWorks, I would say we have jumped to warp speed," said Robert Ferber, MD, chief clinical information officer, Nanticoke Health Services, Seaford, Del. "We are really accomplishing a lot and seeing new ideas in the near horizon that I don’t think would have happened."

Our Cerner ITWorks clinical leaders align with your executive clinical staff to recommend best practices for improving clinical IT governance and adoption to drive increased end-user satisfaction.

"We’re catching nursing up to the 21st century and where we need to be with Cerner as a partner," said Laura Brower, RN, chief nursing officer, Augusta University Health. "It’s exciting."

The long-term nature of these relationships allows Cerner and your organization to take advantage of predictable IT spending and realize the expected value of purchased solutions.

"Cash flow, capital and operating costs [can] be predictable over a 10-year horizon," said Susan Green, senior vice president and chief financial officer, Lowell General Hospital, Lowell, Mass.

We create an on-site project management office (PMO) structure with centralized support to access broader knowledge from other ITWorks clients. This office also offers flexible resources as needed.

"When ITWorks came in, they provided the steps and processes to get a PMO in place," Michael Aliotta, ITWorks project manager, Glens Falls Hospital, Glens Falls, N.Y. "I’ve been able to learn and see, first hand, building a PMO and what a project management office should look like."

Innovation is a Cerner hallmark — Forbes' magazine ranks Cerner #34 on its list of the world’s most innovative companies. Our clients have the chance to work with us to create and test new technologies.

"We’re thrilled with our partnership with the Bear Institute because it puts us on the leading edge of technology and bringing that technology to children and the care of children," said Kurt Newman, MD, president and chief executive officer, Children’s National Health System, Washington, D.C.

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