St. Joseph’s Health faced revenue cycle challenges stemming from fragmented tools and outdated processes. These challenges led to its revenue cycle processes not being closely tied to care or documentation. Leaders knew they’d need support from physicians whose clinical work and documentation would be a primary source of revenue cycle input.
Download St. Joseph’s story to read about its organizational outcomes upon transitioning to Cerner clinical and revenue cycle solutions and how some physicians had ‘lightbulb moments’ along the way.
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