Application Management Services (AMS) provides world-class production support of Millennium and Soarian Solutions with its direct and continuous support for the day-to-day operational management of Cerner solutions. Our application specialists work with your IT personnel to streamline functions as well as trouble-shoot and problem-solve any issue. In partnering with AMS, your solutions will run more efficiently, which allows clients to be more strategic and focus on their roadmap, projects, and initiatives.
Continuous Advancement is Cerner's data-driven optimization approach. It helps your organization identify opportunity, enact change and measure progress towards your EHR goals one problem at a time. With Continuous Advancement, we focus on technology and behavior changes that lead to the most efficient, effective and satisfied users.
The Upgrade Center is a dedicated team of experts focused solely on aligning your organization with the latest code release for your Millennium and Soarian solutions. You can stay current with Cerner’s latest innovations while keeping your IT team’s focus on other critical areas. Cerner’s dedicated resources will handle your upgrade and minimize incidents.
IT analysts throughout Methodist Health System say their recent seamless software conversion was a direct result of using Cerner’s Upgrade Center. The 471-bed hospital system completed its latest conversion in June 2015, and by utilizing Upgrade Center resources, the Omaha-based organization successfully made the transition faster and with fewer errors. “Before switching to the Upgrade Center, the IT analysts were responsible for testing pretty much everything,” said Systems Analyst Paula Grupe. “It was difficult because we didn’t know all of the workflows.”
“I can’t imagine doing an upgrade alone – it would be impossible.”
— Debbie Cook, Systems Analyst, Atlanticare Health Systems
“It’s not often that a team executes on a major upgrade project with precision. Our last Cerner upgrade falls into this category and is only achieved when a highly skilled team is able to execute with focus and precision together.
— Jason Joseph, Sr. VP, TIS, Spectrum Health System
“I have been so reliant on Application Management Services over the past few months and have called on them often, day and night, to assist our business.”
— Nichole Aird, Director iApps ieMR at Department of Health Queensland Government
Our Security and Administration solutions let you track who is accessing patient information, and how it is being accessed.
Through Cerner ITWorks, we manage all aspects of your information technology (IT), including implementations, system management and clinical adoption.
Our hosting services can improve the availability and performance of your solutions and help you meet your health care and business objectives.
Our network assurance services help ensure your organization’s network is secure and reliable.
Our Certification Program is to ensure new technology is compatible with the Cerner application environment, thereby helping minimize downtime and risks.
Our wellness offerings provide you with all the tools necessary to inspire positive and sustainable behavioral change within your organization’s employees.