Cerner is focused on automating the process of managing the health and care of populations across the care continuum.
At Cerner, we work every day to improve health care delivery and the health of communities. In order to achieve this, we must support care across the continuum, including acute, primary care, behavioral health, long-term care, home health and rehabilitation settings. These investments demonstrate our commitment to improving the lives of those touched by every aspect of what we do. As the industry shifts toward value-based care with emphasis on population health, we are dedicated to developing solutions to support care providers who deliver comprehensive care across a variety of disciplines and venues.
Learn more about Cerner’s Behavioral Health Solution as this month’s feature.
With the healthcare industry’s shift to value-based care – and with it bundled payments and stiff penalties for high readmission rates – hospitals are strategically acquiring or, more frequently, partnering with facilities and community-based long-term and post-acute care (LTPAC) providers to help ensure a smooth, seamless transition of care. Both sides are teaming up to reduce medical errors, avoid costly readmissions and improve patient satisfaction rates – not to mention advance better health outcomes.
The time has never been better for hospitals, long-term post-acute care centers, behavioral health providers and other organizations to engage together through health information technology to improve care coordination, care delivery, patient outcomes and the patient experience. Nearly 300 associates at Cerner spend every day focused on delivering truly integrated solutions to the continuum of care. At Cerner, we believe that the proper coordination of electronic health information can help prevent adverse events such as medication errors and enable an improved level of care. For example, did you know that an estimated 66 percent of medication errors take place during times of transition (upon admission, transfer or discharge of a patient)?
Why did we choose Cerner? We saw the vision that we can go with a single provider across the care continuum that allows us to better treat individuals, produce better outcomes, and reduce readmissions.”
— Eddie Bangerter, President, Rocky Mountain Care
Success in promoting population health cannot be achieved unless we are able to engage in true coordination across the health care continuum. In order for clinicians and care teams to provide the best possible treatments for an individual, they need to understand the whole patient. Yet, despite the prevailing focus on population health across the broad health care landscape, existing payer and delivery models neglect nearly all of what takes place beyond the walls of the hospital. Thus, the current delivery system is deeply fragmented with sizeable portions of a patient’s data held in different silos, especially data derived from the interactions people have with behavioral health providers – those that provide services for mental health, addictions, and developmental disabilities. This partitioning of information has resulted in a piecemeal understanding of an individual’s personal health story, as well as the inability of care providers to address the holistic needs of those they serve.
Rogers Memorial Hospital just made history. It is the first standalone acute psychiatric hospital system in the United States to achieve HIMSS 6. The hospital’s three inpatient campuses in Wisconsin are part of Rogers Behavioral Health, which also includes 10 specialized outpatient locations stretching from Wisconsin to Florida. “It is a great accomplishment,” said CNO and Vice President of Patient Care Terri Schultz. “We do this for the patient. When you have a consolidated health record and have built in safeguards in the EHR – it only benefits the patient.” Schultz said the journey to HIMSS 6 started when Rogers decided to purchase and implement Cerner in December of 2013, followed by a system-wide implementation in August 2015. “We had a very successful implementation,” she said. “That set the stage for everything else.” Unlike many health care facilities in the U.S., Rogers only focuses on behavioral health. Its physicians are psychiatrists, not cardiologists or surgeons. Finding an EHR to tailor to its specific needs – from in-patient to revenue cycle - took some hunting. “We looked at about 15 EHR vendors,” said Schultz. “We wanted to build a record that met our needs, not one built by someone else, which would have been a requirement with other vendors.” In building its own EHR, Rogers was able to construct safeguards specific to its population. “Hospitals have HCAHPS. We have HBIPS. These are publicly reported measures required by CMS. We built some of these measures directly into our EHR to assist the physicians in meeting the standards to help us with compliance.”
Our solution for assisted living helps providers eliminate the undesirable effects of paper documentation and helps identify when resident acuity levels change and decrease.
Cerner’s Behavioral Health Solution is designed to provide clinicians with patient-identifying and behavioral health specific information via interactive chart elements.
Our electronic documentation software to help service providers improve the lives of people with developmental disabilities.
Our Home and Community Care solutions support the clinical, financial, administrative and management functions of Home Health while also enabling clinicians to review patient electronic medical records and provide documentation at the point-of-care.
Our solutions and platforms enable the free flow of information access across disparate system and health care entities improving data exchange and supporting an open collaborative development community shaping the way we make health care better.
We share a commitment with long-term and post-acute care (LTPAC) providers to help make senior care management better than it is today.
Cerner’s fully-integrated Rehabilitation solution facilitates easy accessibility and communication from different care teams.