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Top performing ACO achieves improved patient retention with HealtheReferrals
Building and managing data-driven closed loop referral networks with HealtheReferrals
Southwestern Health Resources (SWHR), a Texas-based clinically-integrated network (CIN) of nearly 5,000 physicians leveraged HealtheReferralsSM to proactively keep patient referrals within its clinically-integrated network (CIN) and standardize referral workflows. Within six months of implementing HealtheReferrals, the results have showcased improved retention. As a whole, the organization increased the number of patients that stayed in network by approximately 29%, bringing in-network referral rates up to nearly 70%. In addition to this increase, the Centers for Medicare and Medicaid Services (CMS) recently announced SWHR as the top performing Next Generation Accountable Care Organization (ACO) for the third consecutive year, generating $52 million in earned shared savings in 2019.