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    Patient Access

    Patient Access

    Information is powerful. Getting complete and accurate information from patients at the point-of-service is a necessary step to help manage your organization's cash flow.

    From the point-of-service, manage a patient's identity by creating a single patient record with a complete picture of the patient's health and financial information.

    Our patient access solutions streamline information across your organization.

    HFMA Annual Conference

    Visit us in booth 873 at HFMA’s Annual Conference June 23-26 in Orlando, Florida and experience how our Clinically Driven Revenue Cycle™ can help solve business challenges and deliver smarter care – taking the guesswork out of revenue management.

    HFMA Annual Conference

    Rehabilitation hospital optimizes workflow and patient experience with electronic self-service registration

    With the opening of its state-of-the-art research hospital in Chicago, staff at Shirley Ryan AbilityLab (formerly Rehabilitation Institute of Chicago) are using new health information technology designed to help streamline the registration and check-in experience for their patients.

    Rehabilitation hospital optimizes workflow and patient experience with electronic self-service registration

    Patient Access in the World of Value-Based Care

    In celebration of Patient Access Week (April 1-7, 2018), here are some considerations for preparing your own patient access strategy for the world of value-based care.

    Power of integration

    Pushing revenue cycle to the point of services. With our single platform approach across clinical and financial systems, we’ve embedded core EDI services like verifying a patient’s address, checking eligibility and benefits and validating medical necessity checks within the registration workflow.

    • Automate observation charging based on clinical activity
    • Easily manage resources when clinical orders are integrated with Cerner Scheduling Management
    • Collect payments at the point of service with near real-time posting into Cerner Patient Accounting

    Cerner Scheduling Management coordinates appointment scheduling across an integrated or disparate health system.

    Scheduling management automates the appointment scheduling process from both centralized and decentralized booking locations within a department, and/or a facility. This setting may consist of one to many physical locations, each united by a common environment.

    • Manage scheduling across multiple facilities and schedule a series of appointments
    • Validate medical necessity at serval points in the workflow
    • Prevent adverse appointment and procedure interactions
    • Easily move appointments around in a single view

    Cerner Registration Management solution was designed to help automate the workflow and process of registration, admitting, transfers and discharges.

    Registration Management creates the encounter and a Master Person Identifier (MPI) that becomes the basis for coordinating the person’s movement across an integrated or disparate health system. Register patients using an integrated workflow with embedded transaction services.

    • Collect co-pay or payments on outstanding balances prior to care being delivered
    • Validate eligibility and benefits in near real-time or batch functionality
    • Manage your staff’s workload with interactive work lists

    Cerner and Experian Health have created a strategic partnership that will support patient financial clearance activities for your organization and the patients you serve.

    Our suite of solutions and services are equipped with user-friendly workflows and reporting functions that efficiently and accurately help your organization confidently determine an appropriate financial pathway for every patient in near real-time.

    • Validate that the patient’s address is valid and deliverable
    • Determine a patient’s propensity to pay by estimating income and household size
    • Screen for Medicaid, charity and other financial assistance programs
    • Provide patients with a bill estimate prior to their visit
    • Automatically send admission notification to payers

    Manage a patient’s identity with a facility-wide offering that enables storage and maintenance of your patients’ data, including demographic, relationship, guarantor, employer and insurance information.  EMPI facilitates the integrity of a single person record and enables the end-user to find the right person at the right time, while helping to reduce as many duplicate person records as possible.

    • One patient record and financial view that can be shared across clinic and hospital venue
    • Create a central repository across your facility for patient demographic, relationship, guarantor, employer and insurance information

    The Cerner Patient Kiosk is a patient-facing solution that engages patients in the registration process.  Our self-serve solution allows patients to check-in for appointments, view and update demographics and insurance information and complete registration forms.

    • Patients are able to swipe credit card or manually enter their demographic data to identify themselves
    • Patients can view appointment information, confirm it’s correct and check-in for their appointment
    • Forms requiring signatures are presented to the patient and once signed are stored into the patient’s EHR

    Document

    Read the stories of our clients' successes using Revenue Cycle Management solutions.

    Cerner Events

    Request a RCM Speaker's Bureau speaker for your next event.

    Partnership

    Watch our Revenue Cycle Management client achievement video playlist.

    Related Items

    Billing, Claims & Contract Management

    Verify expected reimbursements and manage any variances and denials right within your workflow.

    Case Management

    Connect clinical and financial information and automate utilization management, clinical documentation improvement and discharge care management within Cerner’s EHR.

    Health Information Management & Coding

    Electronically monitor, support and manage health information of all types for a comprehensive, secure medical record.

    Practice Management

    Enable a comprehensive workflow including registration, scheduling, patient tracking, patient accounting and reporting through a single platform in the ambulatory setting.

    Revenue Cycle Management Services

    Integrate people, process and technology, to help improve workflow efficiencies, meet organization metrics and control cost to collect.

    Frequently Asked Questions

    Is there a Cerner client I can speak with to learn more about their experience using Cerner solutions?

    Yes, if you are interested in speaking with other Cerner clients with these solutions and services, please contact us at revenuecycle@cerner.com.

    Patient Kiosk is now available.  Ask about how you can get one for your organization.

    Yes, with Cerner’s single platform approach across clinical and financial systems, we’ve embedded core EDI services like verifying a patient’s address, checking eligibility and benefits and validating medical necessity checks within the registration workflow.