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Workforce Management

Better patient outcomes occur when you have the right care giver, in the right place, at the right time.

A hospital’s workforce is its biggest expense, so it is critical to appropriately plan for staffing needs and have those needs align to individual patient care. Cerner is committed to delivering automated and intelligent solutions for healthcare organizations to provide the best care at the lowest cost.

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Predictive intelligence

Rather than assuming all patients require equal care, Cerner Clairvia leverages outcomes, interventions and observations to create a custom workload calculation based on each patient's clinical condition

Clairvia® continuously compares the incoming projected admission, discharge, transfer and workload demand with existing schedules. Managers are able to easily identify any pockets of over or under staffing and proactively adjust staffing needs.

For the staff scheduled, Clairvia helps enable equitable patient assignments by matching the most qualified, available caregiver to each patient, taking into account staff competencies, continuity of care, the patients' individual care needs and projected transitions of care.

Discharge planning begins on admission. Clairvia aligns each patient's progress against established transitions of care benchmarks, allowing caregivers to compare each patient's expected clinical progress to his or her actual progress from admission to discharge.

Clairvia offers dozens of reports designed to aid organizations in managing workforce needs and planning. Find better alignment to financial departments within your organization by retrieving data to evaluate needs.

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Related Offerings

Capacity Management

Cerner’s Capacity Management solutions provide transparency and alignment of assets (staff, patients and equipment) at the right time and right place to improve patient throughput, efficiency, productivity, and outcomes.

Command Center

Cerner Command Center culminates people, processes, and technology into a single centralized physical space to execute collaborative decision-making and workflows facilitating the improvement of patient throughput.

Real-Time Health System

A Real-time health system is a health delivery organization that leverages the use of near-real time data from many sources to improve clinical, operational, and financial efficiency and effectiveness, and improve patient engagement in a safe and secure manner.


How can Cerner help organizations forecast nursing demand and better manage resources?

Cerner is able to leverage workforce intelligence to analyze data from multiple streams (Electronic Health Record, Admit Discharge Transfer data, Human Resources, and others), to objectively project demand for staff based on individual patient condition and also assign the most competent caregiver.

While other vendors focus on HR metrics for staffing decisions, only Cerner is focused on the patient and individual EHR-driven workload to facilitate improving outcomes. In addition to each patient’s clinical data, Clairvia utilizes information from existing time & attendance systems as well HRIS systems to leverage each piece of information needed to make the best staffing decisions, for both caregivers and patients.

Yes – Cerner Clairvia is EHR agnostic and can be utilized with any vendor.